24 Apr 01:05 2014
Net Neutrality FCC Violation One More Time
Mary-Anne Wolf <mgwmgw@...>
2014-04-23 23:05:27 GMT
2014-04-23 23:05:27 GMT
Seems odd that a tech support person for a FLOSS program would want to install proprietary stuff, but that's off the subject... My answer would be to respond to the tech that can't discuss the use of other software with a request / demand to be connected to someone that CAN discuss it... Presumably the person with the script is a first level peon who is only ALLOWED to do certain things following a specified protocol - and not following it could get them in trouble. While frustrating, it doesn't help anyone to get mad at the peon that is following their job instructions. So as soon as it becomes obvious that you are asking for resolutions / procedures that are outside their "designated box", requesting escalation to someone that CAN authorize non-standard approaches seems appropriate, and keep bumping it up the tree until you get to someone that can either let you use other approaches, or explain exactly what it is that their software does that yours doesn't (assuming Mary-Anne is correct in that the proprietary software does something non-obvious that the tech support folks need...) Make the complaint about needing to bump a secondary issue - if they get enough complaints, and requests to allow use of a FLOSS option then it may trickle back down to the peons on the front line... ART ------------------ Arthur Torrey - <arthur_torrey@...> ------------------- ----- Trimmed Original Message ----- From: libreplanet-discuss-request@... To: libreplanet-discuss@... Sent: Tue, 22 Apr 2014 16:00:17 -0000 (UTC)(Continue reading)
Very often technicians start down the path of having me install software without saying what they're doing. I've gotten to where I can recognise this and respond with directly to the issues they will suppose makes it necessary for them to have their software and only their software installed. If its a chat application for example, I politely say I only use Free Software or Open Source Software (because they often recognise OOS and not FS) and that I already have a Free Software application that will do the job (I name their software and chat protocol) and I explain that redundant software in not necessary and undesired. Today however, a tech stopped me cold with "I am not authorised to discuss the use of other technical support software!" and gave this response repeatedly as I explained I didn't need to install two redundant applications for software for chat and desktop sharing for the software on her end to function. I finally replied "but of course" to each step of her installation process without complying with the instructions. Chat when fine as expected. I didn't really think it through that she would not see her software on my computer screen once she connected. She started with _amazing_ speed opening a command line, viewing my ip information, pinging different ip address (or she ran a script to do this, but I caught a few backspaced typos, so I think she was actually that fast). But after a few seconds disconnected from desktop and chat. On the phone she stumbled "I am not authorised to discu-ah-use of the others support softwares technical support of ah our software." Not sure how to proceed, I remained silent. Until she moved on to other parts of here script (the instructions in front of her that she follows). Well, the call ended on an unrelated note when she finally got to the part that I was beyond my 9 days of free support and continuing would cost me more than buying a replacement. It got me to thinking bout a lot of issues of 3rd party support. I wondered if the hardware manufacturer(Continue reading)
Hello, LibrePlanet. Hello, FSF Campaign Managers (Zak and Libby). The French Free Software Association (April) has produced some really wonderful pamphlets for the purpose of informing non-technical users about software freedom. http://www.april.org/sensibilisation I propose that we (U.S. American software activists) translate these documents and distribute them in the usual places (campuses, cities, libraries). The source for each document is available on April's wiki. The text and images are licensed CC and/or GFDL. At least one of the pamphlets already exists in English, but I think we can improve it for local use by using more idiomatic language. http://www.april.org/en/open-formats  Would someone help me produce a list of technical goals? Here is a very rough draft: * Get source into a repository (gitorious? April, do you have this source in an existing repo?) * Find volunteer translators * Build (render) pamphlets into a format suitable for printing * Find print shop(s) * Find money * Get pamphlets printed * Find volunteers to distribute them(Continue reading)
Hello, I taken a look for a couple of days on development of IPPv2.x protocols, which are conducted by the Printer Working Group. Then taken a look also on other PWG activities. Further reading, it seems the PWG focuses now on consumer appliances, such as : * printing an "image from mobile phone" through "the cloud", gain a "PWG raster" from the "enterprise printer" returning back to the "Alice's desktop printer") * gain a "secure reproduction" from a multi-purpose printer or a scan device * etc While the word "enterprise" is typed on almost each "use case", I doubt on who will handle the "actual reproduction control" (that sentence is obviously never typed on documents). If anyone wants to conduct more investigations, their url is : http://www.pwg.org Best Regards, Thomas HARDING
Hi! Ohloh.net is a Wikipedia-ish database of FLOSS projects & developers. Like Wikipedia, it is crowd-sourced. It is one of the most important FLOSS-related sites/projects out there, because it makes it very easy to discover and evaluate software projects. By analyzing the publicly available source code, we can get an indication of the vitality of a project. By providing this visibility, Ohloh.net is helping Free Software users and developers find each other, and increases the success rate, which leads to more collaboration opportunities. You can evaluate developer contributions, and know who are the best people to contact (ex.: you want to sponsor a feature request). You can also see the license, programming languages, and many other things. More info about Ohloh.net: http://meta.ohloh.net/us/ I encourage you to add projects you like to your "stacks" and give "kudos" to contributors you appreciate. I am a happy, active volunteer on Ohloh.net and I proposed that we should have a community day, just after LibrePlanet, and here it is: http://meta.ohloh.net/2014/03/ohloh-community-day-ocd14/ (it's free but please register to help us plan the day) There is also this FSF event on Monday: https://www.fsf.org/events/seminar-on-gpl-enforcement-and-legal-ethics Somewhat related to the topic of evaluating & picking software, I developed this list of criteria, which I am sure will be useful to others: http://suite.tiki.org/Tiki+Suite+Component+criteria(Continue reading)
I'm arriving in Boston on Thursday and am looking to set up an informal dinner (and possibly drinks) among the people in town so far. Please let me know if you're interested. I'm looking at http://marychung.com/ but am open to change so as to accommodate everyone's needs.
Hello, April <http://www.april.org/en> is the main French free software advocacy association. Some April members will attend the LibrePlanet event (at least 4 members). Lionel Allorge, presidenf of April, and I will give a talk "Free software activism: a European perspective and experience". We will be arriving on Wednesday 19th evening and we will be leaving on Tuesday 25th. We are looking forward to meeting free software hackers, activists… at LibrePlanet :) Fred.
One of the "must-see" places IMHO for any techno-geek visiting the area is the Artisan's Asylum in Somerville, MA. It is one of the worlds largest hacker-spaces at 40,000 sq.ft. of shops and studio spaces that have a tremendous range of people working on all sorts of projects from pure art to serious hardware hacking... (Interest disclosure - I'm one of the "Inmates") People are welcome to come in for tours any time our front desk is open - Noon-10PM Mon-Thurs, 10AM-6PM Fri-Sun. It is relatively easy to reach via the "T" ART ------------------ Arthur Torrey - <arthur_torrey@...> ------------------- ----- Original Message ----- Date: Thu, 6 Mar 2014 10:35:18 -0800 From: Aaron Wolf <wolftune@...> To: libreplanet-discuss@... Subject: [libreplanet-discuss] Looking forward to my first LibrePlanet, extra time before and after... Message-ID: <CAEmkM=Z8pLFAL2z=87ZG8fC5f6P7XkOLeXm6u8obViJQWQ22_Q@...> Content-Type: text/plain; charset="iso-8859-1" Greetings everyone! I am excited about coming to my first LibrePlanet conference. I only really made the move to understanding and getting involved in software freedom a(Continue reading)
Hi, I've just joined this mailing list, and would like to know how's the discussion going on... I'll be attending to the conference; are you planning an activitie, talk, meeting or sth? Big Hugs, Stf