Passengers back on track
UPDATED: 2006-05-29 16:39:08 MST
Passengers of derailed Rocky Mountaineer to be offered compensation for
their inconvenience
By BILL LAYE, CALGARY SUN
Passengers from a luxury train derailed in the Rockies were back on track
today and will be offered compensation for their inconvenience, says a
company official.
No one was hurt when six cars on the Rocky Mountaineer jumped the tracks in
B.C. between Golden and Revelstoke about noon Sunday - and the 563
passengers and crew aboard were quickly bussed to Kamloops, said Graham
Gilley of Vancouver-based Rocky Mountaineer Vacations.
After spending the night, half of those got on another train to Vancouver
while the others were bussed the rest of the way.
The scenic two-day Calgary-Westcoast train trips range in price from $650 to
$1,400 and Gilley said some sort of a refund or alternate travel will be
offered, depending on each passenger's individual situation.
"We built our business one customer at a time and we will certainly treat
them fairly," Gilley said, adding many who take the trip are from overseas.
"We've had cases where there was maybe a slide in front of the train or some
track-work being done and we've always taken care of our guests to their
satisfaction."
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