Re: [WISPA] clues for vendors
Tracy Tippett <tracytippett <at> swiftwireless.com>
2009-06-01 15:43:14 GMT
God Morning All,
There is another side to this story. Having been on the manufacturing side, I can tell you it is fairly common
place for upper management to send sales on "Fact Finding" missions to explore what our "Customers really
The usual result is that the customers want things like good products, real support, functional return
procedures, value for their money, predictable product delivery schedules etc. Since most of these
things would require the company to invest some money and affect real changes, the results go to a
"decision considerer" who then decides either to implement or not implement or more likely further
consider the suggestions.
The result, in some companies - real tangible efforts are made to improve. In most companies the "decision
considerers" got there by kissing butt in the first place and when a real decision needs to be made their
primary role is to cover their own backside, result - time for another Fact Finding Mission.
From: <reader <at> muddyfrogwater.us>
To: "WISPA General List" <wireless <at> wispa.org>
Sent: Wed, 27 May 2009 14:50:11 -0700
Subject: Re: [WISPA] clues for vendors
You mean this magic secret society decoder ring is worthless?
I dunno if I've been wiser or dumber, but anyone who requires me to give
them every detail about me before they'll tell me about their product has
NEVER had the chance to sell it to me.