5 Jul 2005 15:44
RE: wifi and reference
Hi Thomas! At York College of Pennsyvania we switched to an Cisco IP phone for our research services last fall after a library renovation. We pass the phone to whomever is on call for a particular shift. If a reference question comes up at our centralized Information Services desk, the staff call us and we come to the desk to assist the patron! This is working out nicely for us. We can be working anywhere in the building and field both phone and walk-in questions! Before we started this, our Information Technology folks took the phone on an extensive tour of the building to check for signal. The only problem we have is that the phone occasionally gets confused when we're moving too quickly from one access point to another. It usually resets itself, but we can turn it off and on again if it doesn't. Vickie Thomas Edelblute wrote: >We had lots of problems with loss of signal when taking a cordless phone >into the book stacks leading us to abandon the idea of using cordless >phones on the public floor. > > >Thomas Edelblute >Anaheim Public Library > >-----Original Message----- >From: Ellen Forsyth [mailto:eforsyth@...](Continue reading)
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