Re: remote printing
Alan Watchorn <alan <at> eshelmanappraisals.com>
2004-08-01 16:43:01 GMT
No, Remote Desktop is not the same as Remote Assistance. I have had the
same experience as you with Remote Assistance. It worked for me in a test
environment but when I tried to use it to support one of my users I had
less than a perfect experience. Remote Assistance is available in both XP
Pro and XP Home.
I use Remote Desktop almost every day on an XP Pro system and it works
well for me (I use VNC on non-XP systems and it works well too but does
not support Remote Printing). It is available only in XP Pro.
Alan.
Alan Watchorn
Eshelman Appraisals, Inc.
alan <at> eshelmanappraisals.com
Phone (760) 692-4302
Fax (760) 692-4303
Kenton White said:
> In your message dated Sat, 31 Jul 2004 10:08:24 -0700 (PDT), Alan said...
>
>> Are you using Windows XP? If so there is a built-in feature (you don't
>> even have to download anything!) called Remote Desktop (RDP) which does
>> the same as VNC but supports remote printing, I think.
>
> Is that the same as Remote Assistance? If so, good luck! I have never been
> able to get Remote Assistance to work - that's why I moved to VNC! I got
> VNC to work first time out of the box. Also, I *think* that Remote
> Assistance is available only with Windows XP Pro.
>
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