Re: : Monitoring tools for MPLS VPN customers
<Irwin.Lazar <at> nemertes.com>
2008-10-31 12:54:53 GMT
Hi Andy, there are a number of companies
that deliver performance management platforms for service providers. These
can be used to manage SLAs or provide application management functionality.
Have a look at Fluke Networks, BlueCoat, and Ipanema to name a few.
Principal Research Analyst and Program Director, Unified Communications
irwin.lazar <at> nemertes.com
Time Zone: EDT (GMT:-5)
||"Andy Saykao" <andy.saykao <at> staff.netspace.net.au>
||<mpls-ops <at> mplsrc.com>
||10/31/2008 02:04 AM
||[MPLS-OPS]: Monitoring tools for MPLS
We have some MPLS VPN customers waiting to
come on board and have asked us about what sort of monitoring we can provide
for all their sites. By monitoring I can only guess that the customer is
asking us to identify when a VPN site goes down. Other desirable features
might be to implement some SLA to monitor latency and round trip time for
those customer's who rely heavily on VoIP. Ideally, the IT person for the
organization should be doing most of this monitoring, but Management have
asked me to investigate what we sort of monitring we can provide to the
customer to help bring them on baord.
We are currently using Cisco's MPLS Diagnostics
Expert but this doesn't seem to have any proactive monitoring tool via
it's SLA feature. We could set up a management station within a management
VRF and run some monitoring software on it which is another option.
Just curious to know what software Service
Providers are using to proactively monitor their VPN customers.
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