Re: OpenNMS1.8.12 and OTRS
2011-09-01 16:40:23 GMT
I have now been able to get the ticket buttons to appear in OpenNMS however, I am reciving the following error when attempting to crate a ticket. 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin: Failed to create or update OTRS ticketApplication failed during request deserialization: no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to create or update OTRS ticket 2011-09-01 09:32:02,638 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin: Failed to create or update OTRS ticketApplication failed during request deserialization: no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187 2011-09-01 09:32:02,639 ERROR [OpenNMS.TroubleTicketer] DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to create or update OTRS ticket -- View this message in context: http://opennms.530661.n2.nabble.com/OpenNMS1-8-12-and-OTRS-tp6740382p6750639.html Sent from the OpenNMS - discuss mailing list archive at Nabble.com. ------------------------------------------------------------------------------ Special Offer -- Download ArcSight Logger for FREE! Finally, a world-class log management solution at an even better price-free! And you'll get a free "Love Thy Logs" t-shirt when you(Continue reading)
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