ChrissyR <ChrissyR <at> home.gen.nz>
2003-12-02 01:41:50 GMT
----- Original Message -----
From: "Simon Cobb" <Simon.Cobb <at> trimble.co.nz>
To: <adsl <at> lists.unixathome.org>
Sent: Tuesday, December 02, 2003 2:18 PM
Subject: RE: Usage
> I rang the JetStream Helpdesk for the fourth time in as many months, to
> let them know that my usage was not being correctly recorded when it
> rolled over from one billing period to the next. In this instance, they
> had carried forward 450MB from the previous period to the current period
> - a significant error, when I'm on a 1GB cap (I'm an Xtra JetStream Home
> 1000 Full Speed user)!
> Apparently, according the JetStream tech I spoke to, the whole issue of
> accurate usage metering will be finally resolved following an update
> that will be implemented on the 10th December.
Want to have a bet on that?
If it was simple then they would have done it before unless they are totally
incompetent. That means that they are incompetent or it is a complex issue.
Either way, I do not think things will change - do you?
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