JES2005Q4 - UWC session timeout
My users always complain of timeout on the webmail (UWC) on jes2005
the session is expired and login again is needed.
We tried to dig out this problem, but can't be able to solve it for
now. Here is what we found :
- some users are NAT translated with a pool of IP's that can change.
So a user connecting with IP A may use IP B for the next request.
- some users connect through a web proxy so many connections comes
from the same IP
We changed the NAT rules so users always come from the same IP's :
some are translated (NAT) from their IP to a unique IP
some use a proxy with a single IP (we have 2 proxies, so 2 IP's in
So JES alway sees users coming from 3 IP's (a nat and 2 proxies).
The question is : is the session in AM defined by IP ?
May the problem be that too many users logs in from the same IP so,
when the limit is reached, the latest session is destroyed ?
I'm not talink of number of session per user, bu number of session
This is only for webmail (UWC, calendar, addressbok). For imap.pop,
there is a config parameter to solve this problem.
I really don't know where to look at....