Re: Bad Block Reallocation Tramples Too Much.

Hi,

I sent the email below to the list on Friday, understanding I didn't
need to be subscribed, got the "it's held for moderation" response, but
never saw it in the archive so I've subscribed after all.  Apologies if
it ends duplicated.

> I recently came across
> http://smartmontools.sourceforge.net/badblockhowto.html when trying to
> point a friend at help rather than explain it all myself less well.
> Thanks for writing it.
> 
> However, I notice
> 
>     To force the disk to reallocate this bad block we'll write zeros
>     to the bad block, and sync the disk:
> 
>     root]# dd if=/dev/zero of=/dev/hda3 bs=4096 count=1 seek=2269012
>     root]# sync
> 
> That's using the filesystem block size with the correct offset for
> that block size but it's only a 512 sector that needs reallocating.
> By writing 4KiB dd is trashing seven perfectly good 512B sectors that
> could have valuable data.

Cheers,
Ralph.

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LSI SAS2008 support

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Re: LSI SAS2008 support

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smartctl -l selftest says Completed: unknown failure

Hi!

I've got a new Seagate ST3320418AS disk (320 GB, SATA 3 Gbit/s, Firmware: CC38)
that seems to have some problems.

On Ubuntu Desktop 10.10 I ran the following commands:

$ sudo smartctl -d ata -t long /dev/sdb
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Extended self-test routine immediately
in off-line mode".
Drive command "Execute SMART Extended self-test routine immediately in
off-line mode" successful.
Testing has begun.
Please wait 66 minutes for test to complete.
Test will complete after Fri Feb  4 01:33:48 2011

Use smartctl -X to abort test.

$ sudo smartctl -d ata -l selftest /dev/sdb
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining
LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: unknown failure    90%       198         0

I'd say that the long test was not successful, but what could be the meaning of
the "Completed: unknown failure" status message?

Below is the list of the current SMART attributes of the disk.

TIA
-- rpr.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   115   100   006    Pre-fail
Always       -       92922102
  3 Spin_Up_Time            0x0003   097   097   000    Pre-fail
Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age
Always       -       92
  5 Reallocated_Sector_Ct   0x0033   002   002   036    Pre-fail
Always   FAILING_NOW 4045
  7 Seek_Error_Rate         0x000f   062   060   030    Pre-fail
Always       -       1810143
  9 Power_On_Hours          0x0032   100   100   000    Old_age
Always       -       197
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail
Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age
Always       -       46
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age
Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age
Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age
Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age
Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age
Always       -       0
190 Airflow_Temperature_Cel 0x0022   069   057   045    Old_age
Always       -       31 (Lifetime Min/Max 21/31)
194 Temperature_Celsius     0x0022   031   043   000    Old_age
Always       -       31 (0 20 0 0)
195 Hardware_ECC_Recovered  0x001a   043   018   000    Old_age
Always       -       92922102
197 Current_Pending_Sector  0x0012   100   100   000    Old_age
Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age
Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age
Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age
Offline      -       27912992457015
241 Total_LBAs_Written      0x0000   100   253   000    Old_age
Offline      -       1232076184
242 Total_LBAs_Read         0x0000   100   253   000    Old_age
Offline      -       718996909

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Sunny Song/Singapore/HGST is out of the office.

I will be out of the office starting  02/03/2011 and will not return until
02/13/2011.

I do not have access to my email. If there is any urgent issues, pls
contact my Manager Mr.David Ngoi at "david.ngoi <at> hitachigst.com " .

Thanks.

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Testing new 2TB Seagate disk

Hi,

I just got a 2TB Seagate to add to my existing fedora system and
decided to run a few smartmon tests before trusting it with my data.
I've read a bit about how it all works, and have some familiarity with
it already, but wanted to see if the info I found are indeed errors or
a precursor to disk failure.

I set up badblocks to write data to the disk and read it back, and it
found no errors. SMART was enabled through this. The read error rate
and recovered ECC errors seems very high on a disk that is only 14hrs
old. Can any determination be made from this information?

Device Model:     ST32000641AS
Firmware Version: CC13
User Capacity:    2,000,398,934,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]

  1 Raw_Read_Error_Rate     0x000f   103   100   006    Pre-fail
Always       -       5424439
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail
Always       -       331094
195 Hardware_ECC_Recovered  0x001a   035   035   000    Old_age
Always       -       5424439

All other values are either zero or not relevant. Should I run any
further tests? I have a long test running now, with about 40%
completion.

Ideas greatly appreciated.
Thanks,
Alex

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Intel Matrix RAID / windows

smartctl -a /dev/hda -T permissive -T permissive -T permissive -T 
permissive -T permissive
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-win7(64)-sp1] 
(cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
ATA Standard is:  [No Information Found]
Local Time is:    Tue Feb 08 12:58:04 2011 WEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show 
if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show 
if SMART is enabled.
                   Checking to be sure by trying SMART RETURN STATUS 
command.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.
SMART Disabled. Use option -s with argument 'on' to enable it.

Is the only output I get from my RAID0 boot volume, 2x SAMSUNG HD103SJ.
My non-RAID SAMSUNG HD203WI reports in fine:
Model Family:     SAMSUNG SpinPoint F3 EG series
Device Model:     SAMSUNG HD203WI

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Re: Intel Matrix RAID / windows

Luckz wrote:
> smartctl -a /dev/hda -T permissive -T permissive -T permissive -T
> permissive -T permissive
> 

Please retry with device names "/dev/csmi[0-9],N" (see man page).

Try "smartctl --scan -d csmi" to list all devices.

Thanks,
Christian

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Is it safe to use smartmontools with Verbatim USB 3.0 external 2 TB HD with a bug affected firmware of Samsung F4EG HD204UI?

Verbatim USB 3.0 Desktop Hard Drive 2TB has inside Samsung HD204UI 
(reported by the operating system Win XP).

1. That hard drive needs a firmware update, otherwise data might be lost 
according to Samsung:
http://www.samsung.com/global/business/hdd/faqView.do?b2b_bbs_msg_id=386
and your page:
http://hardforum.com/showpost.php?p=1036544861&postcount=24

However, it is not possible to apply Samsung firmware fix, because 
Samsung software (patch tool) does not recognize the drive, when it is in 
Verbatim USB enclosure.

I tried it even with USBASPI V2.20 MS-DOS Driver: 
http://hddguru.com/software/2006.02.09-USBASPI-MS-DOS-Driver/
to no avail.

It is not possible to remove the hard drive from the enclosure in order 
to apply the fix, without loosing warranty, as there is "Warranty void if 
broken" sticker.

Is it safe to use smartmontools and other disk diagnostic tools with this 
bug infested drive in such case?

Is there any software, which would allow to update the firmware of the 
Samsung HD204UI hard drive without removing it from the enclosure?

Because of USB enclosure it is also not possible to use Samsung's 
diagnostic software: ESTOOL v. 3.01 and MHDD (with ASPI driver it can 
detect it, but says 'drive not ready'), although HDDScan was able to test 
the surface.

2. Verbatim in their Quick Start Guide says (in capital bold letters):
"Verbatim will not be liable for data loss or any incidental, 
consequential or special damages, however caused, for breach of 
warranties or otherwise."

However, I believe that Verbatim cannot deny its liability for data loss 
in this case, because Verbatim is selling a faulty product (with a known 
fault, which can be fixed only by firmware update or hard drive exchange 
to a newer revision), and Verbatim, so far, has not provided any 
solution.

3. Samsung HD204UI hard drive, as most of other 2 TB hard drives is built 
in Advanced Format:
http://www.samsung.com/global/business/hdd/productmodel.do?group=72&type=9
4&subtype=98&model_cd=552&tab=fea&ppmi=1219

This means that it needs to have partitions properly aligned, otherwise 
it might work considerably slower and cause other problems.
This is so because with the emulation of 512B sectors, there is the risk 
that a partition could be misaligned compared to the 4K physical sectors -
 where it would be unwittingly started in the middle of such a sector. As 
a result, the clusters of a file system on that partition would end up 
straddling 4K sectors, which would cause performance problems.

Verbatim is providing the drive pre-formatted to FAT 32. But have they 
aligned it properly?
I think they should warn their customers about that aligning problem 
(particularly if someone would like to change formatting for example to 
NTFS).
Partitioning the hard drive under Windows 7 should align it properly. But 
Verbatim could provide their customers with a special tool from Acronis 
and/or Paragon to align the partitions (like WD did).

Is smartmontools able to check if partitions are aligned properly, and if 
not can you make such a feature in the future versions (and in such a way 
so that it would work for HDDs in USB enclosures).

You can read more about Advanced Format HDs and the alignment problem on 
those pages:
http://seagate.com/docs/pdf/whitepaper/tp613_transition_to_4k_sectors.pdf
http://consumer.media.seagate.com/2010/03/the-digital-den/4k-sector-hard-
drive-primer/
http://seagate.com/docs/pdf/whitepaper/mb604_4k_transition_faq.pdf
http://www.anandtech.com/show/2888
http://blogs.msdn.com/b/jimmymay/archive/2009/05/08/disk-partition-
alignment-sector-alignment-make-the-case-with-this-template.aspx

4. Last but not least: I know that you may not know that, but it is 
curious why is warranty for Verbatim product lasting only 2 years in the 
European Union (and in most of other parts of the world), while in USA 
warranty last 7 years: 
http://www.verbatim.com/UserFiles/File/Hardware%20Limited%207-
Year%20Warranty.pdf
http://www.verbatim.com/prod/hard-drives/desktop/usb-3.0/ ?

Why do they discriminate the rest of the world regarding warranty so 
grossly?

I did contact Verbatim about all those issues, but so far there were no 
useful 
replies.

Regards
df

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The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE:
Pinpoint memory and threading errors before they happen.
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Locate bottlenecks in serial and parallel code that limit performance.
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Re: Is it safe to use smartmontools with Verbatim USB 3.0 external 2 TB HD with a bug affected firmware of Samsung F4EG HD204UI?

Dragon Fruit wrote:
> Verbatim USB 3.0 Desktop Hard Drive 2TB has inside Samsung HD204UI 
> (reported by the operating system Win XP).
> 
> 1. That hard drive needs a firmware update, otherwise data might be lost 
> according to Samsung:
> http://www.samsung.com/global/business/hdd/faqView.do?b2b_bbs_msg_id=386
> and your page:
> http://hardforum.com/showpost.php?p=1036544861&postcount=24
> 
> However, it is not possible to apply Samsung firmware fix, because 
> Samsung software (patch tool) does not recognize the drive, when it is in 
> Verbatim USB enclosure.
> 
> I tried it even with USBASPI V2.20 MS-DOS Driver: 
> http://hddguru.com/software/2006.02.09-USBASPI-MS-DOS-Driver/
> to no avail.
> 
> It is not possible to remove the hard drive from the enclosure in order 
> to apply the fix, without loosing warranty, as there is "Warranty void if 
> broken" sticker.

That sounds like something you should talk to Verbatim about.  Or fix
anyway and void the warranty.

> Verbatim is providing the drive pre-formatted to FAT 32. But have they 
> aligned it properly?
> I think they should warn their customers about that aligning problem 
> (particularly if someone would like to change formatting for example to 
> NTFS).
> Partitioning the hard drive under Windows 7 should align it properly. But 
> Verbatim could provide their customers with a special tool from Acronis 
> and/or Paragon to align the partitions (like WD did).
> 
> Is smartmontools able to check if partitions are aligned properly, and if 
> not can you make such a feature in the future versions (and in such a way 
> so that it would work for HDDs in USB enclosures).

You don't need smartmontools.  Just make sure the partition start at
an aligned sector.  On Linux you can use fdisk, parted, etc to look at
the alignment.  On Windows you'll have to Google it, but a quick
searcch looks like "diskpart", "msinfo32", or "diskmgmt.msc" might
give you the info you need.  Lots of free tools like Parted Magic
will let you move them if necessary.

> 4. Last but not least: I know that you may not know that, but it is 
> curious why is warranty for Verbatim product lasting only 2 years in the 
> European Union (and in most of other parts of the world), while in USA 
> warranty last 7 years: 
> http://www.verbatim.com/UserFiles/File/Hardware%20Limited%207-
> Year%20Warranty.pdf
> http://www.verbatim.com/prod/hard-drives/desktop/usb-3.0/ ?
> 
> Why do they discriminate the rest of the world regarding warranty so 
> grossly?

Again, it's likely only Verbatim can answer that.  Certainly the
developers of smartmontools didn't make that decision.

-jim

------------------------------------------------------------------------------
The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE:
Pinpoint memory and threading errors before they happen.
Find and fix more than 250 security defects in the development cycle.
Locate bottlenecks in serial and parallel code that limit performance.
http://p.sf.net/sfu/intel-dev2devfeb