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sunny.song | 1 Jun 2010 01:01
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Sunny Song/Singapore/HGST is out of the office.


I will be out of the office starting  06/01/2010 and will not return until
06/12/2010.

If there is any urgent issues, pls contact my Manager Mr.David Ngoi at
"david.ngoi <at> hitachigst.com " .

Thanks.

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Tim Small | 1 Jun 2010 10:37
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Re: SMART Support occasionally disables itself

On 31/05/10 21:08, Christian Schwang wrote:
> Hi,
>
> i have a strange problem with SMART Support. Occasionally SMART gets
> disabled on my drive.
>    

> I tracked the problem down (or so I thought):
> whenever iStatMenus (tool to display various sensor data) reads the
> HardDrive Temperature SMART gets disabled.
>    

I think this has come up on the mailing list before, and it was a 
bug/feature in this tool, or possibly the library/API it's calling - 
it's enabling smart, reading some values, then disabling it again.

Have a look through the list archives.....

Tim.

--

-- 
South East Open Source Solutions Limited
Registered in England and Wales with company number 06134732.
Registered Office: 2 Powell Gardens, Redhill, Surrey, RH1 1TQ
VAT number: 900 6633 53  http://seoss.co.uk/ +44-(0)1273-808309

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Jacek Kalinski | 1 Jun 2010 16:38
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Identifying model and serial numer incorrect on windows 2008 server x64

Hi,

Running smartctl on windows 2008 standard server x64 (SP2, polish language) truncates harddisk model and
(probably) serial number.
There are 3 harddisks attached: two ST3500418AS (working as RAID1) and standalone ST3500320AS (all are
detected incorrectly).
Here is an example of such output from 5.39.1 (the same issue with 5.38 version):

smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-2008(64)-sp2] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     8AS
Serial Number:    [No Information Found]
Firmware Version: CC34
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   3
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Jun 01 15:59:13 2010 
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

Entries in device manager are correct. But... hwmonitor x64  detects model as "ST350041 8AS" (with a space!)
hwmonitor URL: http://www.cpuid.com/softwares/hwmonitor.html

Jack

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Christian Franke | 1 Jun 2010 17:39
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Re: Identifying model and serial numer incorrect on windows 2008 server x64

Jacek Kalinski wrote:
> Running smartctl on windows 2008 standard server x64 (SP2, polish language) truncates harddisk model
and (probably) serial number.
> There are 3 harddisks attached: two ST3500418AS (working as RAID1) and standalone ST3500320AS (all are
detected incorrectly).
> Here is an example of such output from 5.39.1 (the same issue with 5.38 version):
>
> smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-2008(64)-sp2] (sf-win32-5.39.1-1)
> Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
>
> === START OF INFORMATION SECTION ===
> Device Model:     8AS
> Serial Number:    [No Information Found]
> Firmware Version: CC34
> Device is:        Not in smartctl database [for details use: -P showall]
> ATA Version is:   3
> ATA Standard is:  Exact ATA specification draft version not indicated
> Local Time is:    Tue Jun 01 15:59:13 2010
> SMART support is: Available - device has SMART capability.
>                    Enabled status cached by OS, trying SMART RETURN STATUS cmd.
> SMART support is: Enabled
>
>    

Apparently smartctl was run without admin rights or no SMART or ATA 
pass-through functions are implemented in the driver. Then 
IOCTL_STORAGE_QUERY_PROPERTY is used to construct part of the identify 
info. This function does not provide a serial number and sometimes 
truncates product info. Please provide output of 'smartctl -i -r ioctl,2 
...'
(Continue reading)

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Christian Schwang | 2 Jun 2010 22:56
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Re: SMART Support occasionally disables itself

On 2010-06-01 10:37:45 +0200, Tim Small <tim <at> seoss.co.uk> said:

> On 31/05/10 21:08, Christian Schwang wrote:
>> Hi,
>> 
>> i have a strange problem with SMART Support. Occasionally SMART gets
>> disabled on my drive.
>> 
> 
>> I tracked the problem down (or so I thought):
>> whenever iStatMenus (tool to display various sensor data) reads the
>> HardDrive Temperature SMART gets disabled.
>> 
> 
> I think this has come up on the mailing list before, and it was a
> bug/feature in this tool, or possibly the library/API it's calling -
> it's enabling smart, reading some values, then disabling it again.
> 
> Have a look through the list archives.....
> 
> Tim.

Thanks, I did not notice it while digging through the archives for the 
first time.

For others with similar problems, here's a link to the gmane Archives:
http://thread.gmane.org/gmane.linux.utilities.smartmontools/6537/

Unfortunately the newest version of their monitoring application seems to
disable SMART even with "Disk temp monitoring"  being inactive.
(Continue reading)

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Martin Craigen | 4 Jun 2010 17:10

Short self-test "Function not implemented"?

My company is intending to use smartmontools (smartctl) to monitor hard disks.
I have asked a colleague (working at a different location) to run a series of tests using smartctl version 5.38.
He is seeing something I have not seen when testing any of my disks, namely, on running a short self-test on a
SATA , he gets :-

smartctl --test=short C: 

"Execute SMART Short self-test routine immediately in off-line mode failed: Function not implemented."

SMART is enabled via "smartctl --smart=on C:"

Is this a common occurrence?

More importantly, where can I find out about all kinds of responses so that my tests can cater for all kinds of
disks in all circumstances (OK, maybe that's too much to ask)?

Thanks............Martin

This e-mail may be confidential and privileged.  Do not open it if you are in any doubt that you are the
intended recipient.  You must scan this e-mail and any attachments for the presence of viruses or any other
unwelcome content.  This e-mail must be read in conjunction with the important legal notice at http://www.bitwisegroup.com/legal

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Martin Craigen | 4 Jun 2010 18:17

Fwd: Short self-test "Function not implemented"?

Sorry about this, but I think I've found the solution to this question.
Apparently you need to run with ADMIN rights.........Martin

>>> Martin Craigen 04/06/2010 16:10 >>>
My company is intending to use smartmontools (smartctl) to monitor hard disks.
I have asked a colleague (working at a different location) to run a series of tests using smartctl version 5.38.
He is seeing something I have not seen when testing any of my disks, namely, on running a short self-test on a
SATA , he gets :-

smartctl --test=short C: 

"Execute SMART Short self-test routine immediately in off-line mode failed: Function not implemented."

SMART is enabled via "smartctl --smart=on C:"

Is this a common occurrence?

More importantly, where can I find out about all kinds of responses so that my tests can cater for all kinds of
disks in all circumstances (OK, maybe that's too much to ask)?

Thanks............Martin

This e-mail may be confidential and privileged.  Do not open it if you are in any doubt that you are the
intended recipient.  You must scan this e-mail and any attachments for the presence of viruses or any other
unwelcome content.  This e-mail must be read in conjunction with the important legal notice at http://www.bitwisegroup.com/legal

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ThinkGeek and WIRED's GeekDad team up for the Ultimate 
GeekDad Father's Day Giveaway. ONE MASSIVE PRIZE to the 
lucky parental unit.  See the prize list and enter to win:
(Continue reading)

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Christian Franke | 5 Jun 2010 12:53
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Re: Fwd: Short self-test "Function not implemented"?

Martin Craigen wrote:
> Sorry about this, but I think I've found the solution to this question.
> Apparently you need to run with ADMIN rights.........Martin
>
>    

Yes. Without admin rights, smartctl uses other I/O-control functions 
which only support -i, -A and -H.

>>>> Martin Craigen 04/06/2010 16:10>>>
>>>>          
> My company is intending to use smartmontools (smartctl) to monitor hard disks.
> I have asked a colleague (working at a different location) to run a series of tests using smartctl version 5.38.
>    

You might want to update to 5.39.1.

> He is seeing something I have not seen when testing any of my disks, namely, on running a short self-test on a
SATA , he gets :-
>
> smartctl --test=short C:
>
> "Execute SMART Short self-test routine immediately in off-line mode failed: Function not implemented."
>
> SMART is enabled via "smartctl --smart=on C:"
>
> Is this a common occurrence?
>
> More importantly, where can I find out about all kinds of responses so that my tests can cater for all kinds
of disks in all circumstances (OK, maybe that's too much to ask)?
(Continue reading)

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Stephan Grossklass | 4 Jun 2010 03:59
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Cheetah 36ES + Win32 + 5.39.1: Executing test fails (most of the time)

I just installed smartmontools 5.39.1 on one of my 
machines which runs Win2k SP4 on a Seagate 
ST318406LW attached to a Symbios-based U2W HA, 
regular Adaptec ASPI drivers installed.

While reading SMART data works fine, attempting to 
execute any self tests fails more often than not:
| Long (extended) offline self test failed [unit
| attention reported, try again]

Occasionally it *does* work though.

By contrast, 5.38 always gets it right.

Any insight? I still remember that the drive was a 
bit fussy to begin with.

Console log is attached.

Stephan
---------------------------------------------
D:\Programme\smartmontools\bin>smartctl -t long scsi11
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-2000-sp4] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

Long (extended) offline self test failed [unit attention reported, try again]

D:\Programme\smartmontools\bin>smartctl -t long scsi11
smartctl version 5.38 [i686-mingw32-2000-sp4] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
(Continue reading)

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Christian Franke | 7 Jun 2010 07:48
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Re: Cheetah 36ES + Win32 + 5.39.1: Executing test fails (most of the time)

Stephan Grossklass wrote:
> I just installed smartmontools 5.39.1 on one of my
> machines which runs Win2k SP4 on a Seagate
> ST318406LW attached to a Symbios-based U2W HA,
> regular Adaptec ASPI drivers installed.
>
>    

ASPI should still work but is only kept for 9x/ME support.
Could you please retry with SPTI:

$ smartctl -d scsi -t long pdN

(N=Physical drive number).

> While reading SMART data works fine, attempting to
> execute any self tests fails more often than not:
> | Long (extended) offline self test failed [unit
> | attention reported, try again]
>
> Occasionally it *does* work though.
>
> By contrast, 5.38 always gets it right.
>
> Any insight? I still remember that the drive was a
> bit fussy to begin with.
>
>    

No idea yet. Please send output of "smartctl -r ioctl,2 ..." as private
(Continue reading)

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