Jagdish S. Varma | 28 Jul 14:02 2015

FW: HELP - How-to understand the SMART report - Is the drive Re-furbished or Failing

Dear Support

We supplied 2 Western Digital 4.0TB Hard Disk drives to a client. He installed these last week and ran SMART tools downloaded from WWW.SMARTMONTOOLS.ORG

According to this user, since the report even shows the TYPE as “Pre-Fail” or “Old-Age”, he is assuming that the Hard Disk drives are re-furbished and that they will fail within a max time of 30 days or so.

 

I could not understand the correct reading pattern to decode the report. Can you pls help me to understand the report attached below and let me know if the drives are indeed Refurbished or if the Report indicates that the drives are going to fail soon. Would greatly appreciate your reply and kind help on this.

 

 

*************************************************** START OF SMART REPORT SUBMITTED BY USER**************************************

 

-------------------------------------------------------------

[root <at> helix ~]#  smartctl --all /dev/sda smartctl 6.3 2014-07-26 r3976 [x86_64-linux-4.0.4-301.fc22.x86_64] (local

build)

Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:     Western Digital RE4 (SATA 6Gb/s)

Device Model:     WDC WD4000FYYZ-01UL1B2

Serial Number:    WD-WMC130D87C0A

LU WWN Device Id: 5 0014ee 65aa84100

Firmware Version: 01.01K03

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    7200 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Mon Jul 27 04:33:54 2015 IST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection:

Enabled.

Self-test execution status:      (   0) The previous self-test routine

completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (46320) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off support.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (   2) minutes.

Extended self-test routine

recommended polling time:        ( 501) minutes.

Conveyance self-test routine

recommended polling time:        (   5) minutes.

SCT capabilities:              (0x70bd) SCT Status supported.

                                        SCT Error Recovery Control supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED

WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always 

    -       0

  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always 

    -       0

  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always 

    -       3

  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always 

    -       0

  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always 

    -       0

  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 

    -       89

10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always 

    -       0

11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always 

    -       0

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always 

    -       3

183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always 

    -       0

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always 

    -       2

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always 

    -       0

194 Temperature_Celsius     0x0022   126   116   000    Old_age   Always 

    -       26

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always 

    -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always 

    -       0

198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline

    -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always 

    -       0

200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline

    -       0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1 No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

SMART Selective self-test log data structure revision number 1  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

------------------------------------------------------------------------

 

[root <at> pallab ~]# smartctl --all /dev/sda smartctl 6.4 2015-06-04 r4109 [x86_64-linux-4.0.8-300.fc22.x86_64] (local

build)

Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:     Western Digital RE4 (SATA 6Gb/s)

Device Model:     WDC WD4000FYYZ-01UL1B2

Serial Number:    WD-WMC1F0D6X5N2

LU WWN Device Id: 5 0014ee 0aea031d1

Firmware Version: 01.01K03

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    7200 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Mon Jul 27 11:58:59 2015 IST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection:

Enabled.

Self-test execution status:      (   0) The previous self-test routine

completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (47100) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off support.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (   2) minutes.

Extended self-test routine

recommended polling time:        ( 509) minutes.

Conveyance self-test routine

recommended polling time:        (   5) minutes.

SCT capabilities:              (0x70bd) SCT Status supported.

                                        SCT Error Recovery Control supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED

WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always 

    -       0

  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always 

    -       0

  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always 

    -       4

  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always 

    -       0

  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always 

    -       0

  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 

    -       85

10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always 

    -       0

11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always 

    -       0

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always 

    -       4

183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always 

    -       0

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always 

    -       2

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always 

    -       1

194 Temperature_Celsius     0x0022   124   118   000    Old_age   Always 

    -       28

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always 

    -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always 

    -       0

198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline

    -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always 

    -       0

200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline

    -       0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1 No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

SMART Selective self-test log data structure revision number 1  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

--------------------------------------------------------------------

 

 

You may please note that the statistics given out by the disks clearly show that they are not from a new device. In such a case labels as "Old_age" or "Pre-fail" would not come out of the report. To my understanding, the life of the disks are barely another few months with full load.

 

 

************************************ END OF REPORT SUBMITTED BY USER******************************************************

 

 

 

 

Thanks & Regards,
Jagdish S. Varma | Managing Director

Connoiseur Electronics Pvt. Ltd. | “Connoiseur House”, #12, 13th Main,

12th Cross, HAL II Stage,Bangalore-560 008 | Karnataka| India.

Tel: +91-80-41152203 Fax: +91-80-41152646 | Mobile: +91-8277041000 / 9342509600

Email: jsvarma <at> connoiseur.com | Web: http://www.connoiseur.com

 

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greif | 29 Jul 13:34 2015
Picon

Error SMART Status command failed - hdd missing/wrong version in database?

Hi,

I got a FreeBSD 10.1 here with smartmontools-6.4.

The server got 8 Western Digital Red 4TB hard drives, all new,  
connected via Marvell 88SE9230 sata controllers.
Now smartctl -H is failing on _some_ of the drives with someting like

  === START OF READ SMART DATA SECTION ===
  Error SMART Status command failed
  Please get assistance from
  http://smartmontools.sourceforge.net/
  Register values returned from SMART Status command are:
  CMD=0xb0
  FR =0xda
  NS =0xf7b7
  SC =0x64
  CL =0x53
  CH =0x78
  RETURN =0x0000

but the actual SMART data looks perfect (as expected from new drives).

ive seen the drives in the database, but the firmeware on my drives in
newer (WDC WD40EFRX-68WT0N0/80.00A80 in database, WDC
WD40EFRX-68WT0N0/82.00A82 here).

attached is the output of the steps described in the "My ATA drive is not
in the smartctl/smartd database" section of the FAQ.

hopping for help,

cheers

/daniel
# smartctl -t short /dev/ada0
smartctl 6.4 2015-06-04 r4109 [FreeBSD 10.1-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Short self-test routine immediately in off-line mode".
Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 2 minutes for test to complete.
Test will complete after Wed Jul 29 13:01:09 2015

Use smartctl -X to abort test.

# smartctl -q noserial -x /dev/ada0
smartctl 6.4 2015-06-04 r4109 [FreeBSD 10.1-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Jul 29 13:02:16 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown (0x64b7)

=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed
Please get assistance from
http://smartmontools.sourceforge.net/
Register values returned from SMART Status command are:
CMD=0xb0
FR =0xda
NS =0xf7b7
SC =0x64
CL =0x53
CH =0x78
RETURN =0x0000
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (52560) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 526) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   100   253   021    -    0
  4 Start_Stop_Count        -O--CK   100   100   000    -    5
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    83
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    5
192 Power-Off_Retract_Count -O--CK   200   200   000    -    0
193 Load_Cycle_Count        -O--CK   200   200   000    -    31
194 Temperature_Celsius     -O---K   122   112   000    -    30
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      39  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%        83         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    30 Celsius
Power Cycle Min/Max Temperature:     22/31 Celsius
Lifetime    Min/Max Temperature:     22/40 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (223)

Index    Estimated Time   Temperature Celsius
 224    2015-07-29 05:05    38  *******************
 ...    ..(  4 skipped).    ..  *******************
 229    2015-07-29 05:10    38  *******************
 230    2015-07-29 05:11    39  ********************
 ...    ..( 23 skipped).    ..  ********************
 254    2015-07-29 05:35    39  ********************
 255    2015-07-29 05:36    38  *******************
 ...    ..( 32 skipped).    ..  *******************
 288    2015-07-29 06:09    38  *******************
 289    2015-07-29 06:10    37  ******************
 ...    ..( 24 skipped).    ..  ******************
 314    2015-07-29 06:35    37  ******************
 315    2015-07-29 06:36    38  *******************
 ...    ..(214 skipped).    ..  *******************
  52    2015-07-29 10:11    38  *******************
  53    2015-07-29 10:12    37  ******************
  54    2015-07-29 10:13    37  ******************
  55    2015-07-29 10:14    38  *******************
  56    2015-07-29 10:15    37  ******************
 ...    ..( 18 skipped).    ..  ******************
  75    2015-07-29 10:34    37  ******************
  76    2015-07-29 10:35     ?  -
  77    2015-07-29 10:36    30  ***********
 ...    ..(  3 skipped).    ..  ***********
  81    2015-07-29 10:40    30  ***********
  82    2015-07-29 10:41    31  ************
 ...    ..( 12 skipped).    ..  ************
  95    2015-07-29 10:54    31  ************
  96    2015-07-29 10:55    32  *************
 ...    ..(  2 skipped).    ..  *************
  99    2015-07-29 10:58    32  *************
 100    2015-07-29 10:59    31  ************
 ...    ..( 17 skipped).    ..  ************
 118    2015-07-29 11:17    31  ************
 119    2015-07-29 11:18    32  *************
 ...    ..( 26 skipped).    ..  *************
 146    2015-07-29 11:45    32  *************
 147    2015-07-29 11:46     ?  -
 148    2015-07-29 11:47    22  ***
 149    2015-07-29 11:48    22  ***
 150    2015-07-29 11:49    22  ***
 151    2015-07-29 11:50    23  ****
 152    2015-07-29 11:51    23  ****
 153    2015-07-29 11:52    24  *****
 154    2015-07-29 11:53    24  *****
 155    2015-07-29 11:54    25  ******
 ...    ..(  2 skipped).    ..  ******
 158    2015-07-29 11:57    25  ******
 159    2015-07-29 11:58    26  *******
 160    2015-07-29 11:59    26  *******
 161    2015-07-29 12:00    27  ********
 162    2015-07-29 12:01    27  ********
 163    2015-07-29 12:02    27  ********
 164    2015-07-29 12:03    28  *********
 ...    ..(  4 skipped).    ..  *********
 169    2015-07-29 12:08    28  *********
 170    2015-07-29 12:09    29  **********
 ...    ..(  8 skipped).    ..  **********
 179    2015-07-29 12:18    29  **********
 180    2015-07-29 12:19    30  ***********
 ...    ..(  4 skipped).    ..  ***********
 185    2015-07-29 12:24    30  ***********
 186    2015-07-29 12:25    31  ************
 ...    ..( 17 skipped).    ..  ************
 204    2015-07-29 12:43    31  ************
 205    2015-07-29 12:44    30  ***********
 ...    ..( 17 skipped).    ..  ***********
 223    2015-07-29 13:02    30  ***********

SCT Error Recovery Control:
           Read:  25783 (2578.3 seconds)
          Write:  25783 (2578.3 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4         4581  Vendor specific
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Leon Pollak | 7 Jul 14:11 2015
Picon

How to set password to unlock secure enabled SSD

Hello, all.

Using the Linux hdparm utility I can unlock the SSD previously (on previous power-on) locked (with password as PASSWORD):

hdparm --user-master u --security-unlock $(printf 'PASSWORD' | tr '1234567890qwertyuiopasdfghjklzxcvbnm' '\2-\13\20-\31\36-\46\54-\62') /dev/sdc

and this works fine.

Now, I need to do exactly the same in Windows.
Searching through all the options and helps on smartctl I wasn't able to find something similar.

I will be very thankful for any hint.

Leon
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Dan Lukes | 7 Jul 01:18 2015
Picon

Complex cooked/raw value dependency of attribute 5 on Hitachi Deskstar T7K250

Note this is neither bug report nor question. It's report about 
surprising behavior of Hitachi's SMART.

  ------------

I received disc affected by "unreadable sectors issue" causing the disk 
can't be mounted (broken filesystem, unable to repair because of 
unreadable sectors).

For this kind of issues I compiled my own utility to refresh the 
affected disc. It read all disc sectors and write back all those 
considered unreadable or suspicious (I'm trying to catch recoverable 
read errors as well). Write should trigger internal relocation of broken 
sector causing there will be o unreadable sector at user level visible.

Don't hesitate, I need no help with such task, it works like a charm. 
I'm writing here because I monitored the SMART attributes during the 
refresh process and I got some result I would like to share.

The initial values as well as snaps of selected atributes are on bottom.

It revealed that this disc/firmware doesn't save worst values. Cooked 
value and worst value is same all the times - despite cooked value has 
increased. The exception is the attribute 199, it seems the WORST value 
is constant and unrelated to value at all.

Well, it is noticeable "feature", but what's surprising me more is the 
relationship of RAW and COOKED value of attribute 5.

Despite raw value of attribute 5 has increased monotonically during the 
refresh (expected behavior), the cooked value increased for a while 
before it start to descend (unexpected behavior by me).

Yes, I'm aware that exact meaning of RAW value is vendor specific - and 
even meaning of cooked value is not defined. Despite of it I can be 
surprised by particular behavior, isn't it ?

OK. There's no conclusion from such test. Just recorded values and 
behavior of particular disc. Someone may consider it interesting despite 
the true value of this information is rather questionable ;-)

Regards

Dan

  -------------------------------------------------------------
Model Family:     Hitachi Deskstar T7K250
Device Model:     HDT722525DLA380
Firmware Version: V44OA96A
User Capacity:    250,059,350,016 bytes [250 GB]

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
   1 Raw_Read_Error_Rate     PO-R--   084   084   016    -    11600063
   2 Throughput_Performance  P-S---   100   100   050    -    0
   3 Spin_Up_Time            POS---   106   106   024    -    325
   4 Start_Stop_Count        -O--C-   100   100   000    -    78
   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1592
   7 Seek_Error_Rate         PO-R--   100   100   067    -    0
   8 Seek_Time_Performance   P-S---   138   138   020    -    30
   9 Power_On_Hours          -O--C-   090   090   000    -    75364
  10 Spin_Retry_Count        PO--C-   100   100   060    -    0
  12 Power_Cycle_Count       -O--CK   100   100   000    -    78
192 Power-Off_Retract_Count -O--CK   099   099   050    -    1203
193 Load_Cycle_Count        -O--C-   099   099   050    -    1203
194 Temperature_Celsius     -O----   141   141   000    -    39 (Min/Max 
18/64)
196 Reallocated_Event_Count -O--CK   015   015   000    -    1621
197 Current_Pending_Sector  -O---K   098   098   000    -    206
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   200   253   000    -    0
  -------------------------------------------------------------

Snapshots of selected attributes during disk refresh process.

  ------------------------------------

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1598
196 Reallocated_Event_Count -O--CK   015   015   000    -    1630
197 Current_Pending_Sector  -O---K   098   098   000    -    202

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1602
196 Reallocated_Event_Count -O--CK   013   013   000    -    1635
197 Current_Pending_Sector  -O---K   098   098   000    -    197

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1614
196 Reallocated_Event_Count -O--CK   013   013   000    -    1648
197 Current_Pending_Sector  -O---K   100   100   000    -    187

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1632
196 Reallocated_Event_Count -O--CK   012   012   000    -    1669
197 Current_Pending_Sector  -O---K   100   100   000    -    143

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1644
196 Reallocated_Event_Count -O--CK   011   011   000    -    1685
197 Current_Pending_Sector  -O---K   100   100   000    -    126

   5 Reallocated_Sector_Ct   PO--CK   007   007   005    -    1647
196 Reallocated_Event_Count -O--CK   011   011   000    -    1690
197 Current_Pending_Sector  -O---K   100   100   000    -    117

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1655
196 Reallocated_Event_Count -O--CK   010   010   000    -    1698
197 Current_Pending_Sector  -O---K   100   100   000    -    112

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1669
196 Reallocated_Event_Count -O--CK   009   009   000    -    1712
197 Current_Pending_Sector  -O---K   100   100   000    -    105

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1671
196 Reallocated_Event_Count -O--CK   009   009   000    -    1714
197 Current_Pending_Sector  -O---K   100   100   000    -    103

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1684
196 Reallocated_Event_Count -O--CK   009   009   000    -    1728
197 Current_Pending_Sector  -O---K   100   100   000    -    94

   5 Reallocated_Sector_Ct   PO--CK   006   006   005    -    1701
196 Reallocated_Event_Count -O--CK   008   008   000    -    1746
197 Current_Pending_Sector  -O---K   100   100   000    -    83

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1740
196 Reallocated_Event_Count -O--CK   005   005   000    -    1791
197 Current_Pending_Sector  -O---K   100   100   000    -    50

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1780
196 Reallocated_Event_Count -O--CK   003   003   000    -    1840
197 Current_Pending_Sector  -O---K   100   100   000    -    50

   5 Reallocated_Sector_Ct   PO--CK   005   005   005    NOW  1797
196 Reallocated_Event_Count -O--CK   001   001   000    -    1877
197 Current_Pending_Sector  -O---K   100   100   000    -    3

   5 Reallocated_Sector_Ct   PO--CK   004   004   005    NOW  1806
196 Reallocated_Event_Count -O--CK   001   001   000    -    1886
197 Current_Pending_Sector  -O---K   100   100   000    -    1
  ------------------------------------

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Kamil Jońca | 4 Jul 17:46 2015
Picon

SAS1068E - any hope?

I have MB with:
--8<---------------cut here---------------start------------->8---
04:00.0 SCSI storage controller: LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS (rev 02)
--8<---------------cut here---------------end--------------->8---
controller.
There are two sata disks connected to this controller, and I cannot
query them with smartctl.
--8<---------------cut here---------------start------------->8---
sudo smartctl -a /dev/sdd
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

Probable ATA device behind a SAT layer
Try an additional '-d ata' or '-d sat' argument.
--8<---------------cut here---------------start------------->8---

sudo smartctl -d ata -a /dev/sdd 
--8<---------------cut here---------------end--------------->8---
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Invalid argument

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
--8<---------------cut here---------------end--------------->8---

sudo smartctl -d sat -a /dev/sdd 
--8<---------------cut here---------------start------------->8---
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported scsi opcode

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
--8<---------------cut here---------------end--------------->8---

sudo smartctl -d scsi -a /dev/sdd 
--8<---------------cut here---------------start------------->8---
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

User Capacity:        2,000,398,934,016 bytes [2,00 TB]
Logical block size:   512 bytes
Logical Unit id:      0x5000c50061f53cff
Serial number:        S1E2AFN3
Device type:          disk
Local Time is:        Sat Jul  4 17:44:24 2015 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Error Counter logging not supported

Device does not support Self Test logging
--8<---------------cut here---------------end--------------->8---

I saw threads on list, where some people had similar problems (and
suggested, that these chips are buggy). So is it any hope that this chip
will be supported? 
KJ

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<``Erik> 18,446,744,073,709,551,616 is a big number

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Peter Maguire | 13 Jun 03:32 2015
Picon

Seagate ST1000NM0023

Hi

I can not enable SMART on a Seagate ST1000NM0023 "smartctl -s on /dev/sg6"

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
unable to fetch IEC (SMART) mode page [badly formed scsi parameters]
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options

Have tried permissive options

OS: Ubuntu 14.04.2 LTS

The disk is attached to
1f:00.0 SCSI storage controller: LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS (rev 04)

Member of raid 10e


any suggestion most welcome

Regards

Peter

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Ozy de Jong | 5 Jun 00:14 2015
Picon

Re: smartmontools 6.4 released

Hello Christian,


Thank you for this new release, especially for the prolific USB support that i missed for long :)

I just updated the smartmontools-win package to your new release.


Best regards,

Ozy.



-----Message initial-----
De: Christian Franke <Christian.Franke <at> t-online.de>
Envoyé: jeudi 4 juin 2015 19:05
À: smartmontools-announce <at> lists.sourceforge.net; smartmontools-support <at> lists.sourceforge.net
Sujet: [smartmontools-support] smartmontools 6.4 released

Dear smartmontools users,

release 6.4 of smartmontools is now available [1].

See the NEWS file [2] and the ticket report [3] for details.

Please send any feedback to the smartmontools-support mailing list.

Cheers,
Christian

[1]
http://sourceforge.net/projects/smartmontools/files/smartmontools/6.4/

[2]
http://www.smartmontools.org/browser/tags/RELEASE_6_4/smartmontools/NEWS

[3]
http://www.smartmontools.org/query?milestone=Release+6.4


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Gerhard Nolte | 27 May 09:46 2015
Picon

https://www.smartmontools.org/wiki/Supported_USB-Devices#Notes


Description:            LaCie Porsche design desktop drive 	
USB-Bridge:             ? 	
​idVendor:idProduct:     0x059f:0x106e 	
Manufacturer / Product: ? 	
Option(s):              -d sat 	
Tested on:              Linux

smartctl -a -d sat  /dev/sde

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.13.0-24-generic] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST3000DM001-1CH166
Serial Number:    Z1F4R3JA
LU WWN Device Id: 5 000c50 0661af451
Firmware Version: CC47
User Capacity:    3.000.592.982.016 bytes [3,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Wed May 27 09:02:17 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                         was completed without error.
                                         Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 249) Self-test routine in progress...
                                         90% of test remaining.
Total time to complete Offline
data collection:                (  600) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                         Auto Offline data collection on/off 
support.
                                         Suspend Offline collection upon new
                                         command.
                                         Offline surface scan supported.
                                         Self-test supported.
                                         Conveyance Self-test supported.
                                         Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                         power-saving mode.
                                         Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                         General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 327) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x3085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED 
WHEN_FAILED RAW_VALUE
   1 Raw_Read_Error_Rate     0x000f   119   100   006    Pre-fail  Always 
-       203404192
   3 Spin_Up_Time            0x0003   091   091   000    Pre-fail  Always 
-       0
   4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always 
-       30
   5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always 
-       0
   7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always 
-       396309
   9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 
-       127
  10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always 
-       0
  12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always 
-       30
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       - 
       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       - 
       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       - 
       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       - 
       0 0 0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       - 
       0
190 Airflow_Temperature_Cel 0x0022   069   048   045    Old_age   Always       - 
       31 (Min/Max 20/31)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       - 
       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       - 
       21
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       - 
       30
194 Temperature_Celsius     0x0022   031   052   000    Old_age   Always       - 
       31 (0 18 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       - 
       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      - 
       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       - 
       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      - 
       127h+22m+50.904s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      - 
       5525621320
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      - 
       9929262314

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours) 
LBA_of_first_error
# 1  Extended offline    Self-test routine in progress 90%       127         -

SMART Selective self-test log data structure revision number 1
  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
     1        0        0  Not_testing
     2        0        0  Not_testing
     3        0        0  Not_testing
     4        0        0  Not_testing
     5        0        0  Not_testing
Selective self-test flags (0x0):
   After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Attachment (smime.p7s): application/pkcs7-signature, 7182 bytes
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Thane Sherrington | 20 May 18:50 2015

USB question

Hi All,
	This is probably stupid, but I can't remember how to run scans on 
external USB drives to either a)run a SMART test on them or b)get the 
information on them if they aren't in the database.  The website 
appears to be down (I'm getting 502 Bad Gateway from here), so I 
can't look at the manual.  Any help would be greatly appreciated.

T

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Nathan Stratton Treadway | 14 May 00:38 2015

additional information on "cciss" device support?

We have a number of servers with CCISS RAID controller cards, and I'm
experimenting with using the "-d cciss,N" option to check the SMART
status of the drives behind the controller cards.

In looking for information on this I found the brief discussion in the
smartctl man page:
  http://www.smartmontools.org/browser/trunk/smartmontools/smartctl.8.in
, as well as the overview on the Wiki page:
  http://www.smartmontools.org/wiki/Supported_RAID-Controllers

However, these seem to leave out a lot of details on how the CCISS
support works.  Am I missing some other documentation on the CCISS
support that I should be looking at?

Some examples of things that have come up:

 * how do the drives get assigned to the "N" index used in the "-d
   cciss,N" option?  (They don't show up in the same order as the
   hpacucli utility uses....)

 * When I use "-d sat" on an USB bridge, the output of "smartctl -a"
   looks essentially the same as what I get from a directly-connected SATA
   drive... but the output from a "-d cciss,0" command is much shorter
   (even when the drive in question is a SATA drive).  What controls the
   information included in the output, and would it matter what Linux
   kernel version I'm running, etc.  (Is there any way to view the 
   SMART Attributes table, for example?)

 * The Supported_RAID-Controllers wiki page lists the device file to use
   under Linux as "/dev/sdX", but on our systems the actual device is
   /dev/cciss/sXdX.  Is this an outright mistake (copied from the line
   for another device type?) on the wiki page, or a change between Linux
   versions or something along those lines?

 
Thanks.

						Nathan  
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Håkon Alstadheim | 2 May 11:41 2015
Picon

Talking to SAS drive behind LSI raid card -- possibly a feature request?

Hello all, what I am after might be impossible with current linux
smartmontools (and other software), but I will try to rephrase my
question from april 26., hoping someone can give at least a hint.

How do I tell this drive: SEAGATE   ST4000NM0023 , (SAS Constellation
ES.3)  to stop running background media scans, or how do I control the
interval.

I have two drives like that in a case with questionable cooling in the
hallway. It is running pretty hot. viz:
----
# megacli pdinfo physdrv[64:4] a0 nolog| grep 'Slot\|Temp\|Device Id'
Slot Number: 4
Device Id: 19
Drive Temperature :48C (118.40 F)
----
# smartctl -x /dev/disk/by-path/pci-0000:03:00.0-scsi-0:0:19:0 -d
megaraid,19|grep '%\|Temp'
Temperature Warning:  Enabled
Current Drive Temperature:     52 C
Drive Trip Temperature:        60 C
    Number of background scans performed: 3,  scan progress: 18.50%----
----
As the summer comes, it will get hotter.

The old sdparm(8) tells me (after setting the drive to JBOD mode):
 sdparm --get EN_BMS /dev/sdf
    /dev/sdf: SEAGATE   ST4000NM0023      0004
EN_BMS      1  [cha: n, def:  1, sav:  1]

... but trying to clear that bit has no effect.
---
Now, seeing as I was pretty stupid to buy opaque hardware like the LSI
card (LSI Logic / Symbios Logic MegaRAID SAS 9240-8i) I am really
thankfull that things like the smartctl command above works.

I'd be even more pleased if there was a way to clear the EN_BMS bit on
my drives, or set the interval in the BMS_I field (terminology is from
the sdparm(8) command.

P.S: Re the cooling: I'm also trying to figure out how to speed up my
fans :-/

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Gmane