Lukáš Ledvina | 29 Aug 19:55 2015
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[new supported device] 067b:2771 Prolific

Hello,

recently, I tested device id 067b:2771 (Profilic dual USB3.0 -> SATA II) with latest (git hub) version of smartmontools commit 57b572. With usbprolific driver it works properly.

Best regards,
Lukas
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mathog | 28 Aug 19:45 2015
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ST373207LC uncorrected read error, cannot find

Hi,

One of my servers crashed today, logging nothing on the way down, and 
when it came back up the system disk, a Seagate ST373207LC looked like 
this (sorry about the formatting):

Device: SEAGATE  ST373207LC       Version: 0005
Serial number: 3KT4Z42L00007651Q8TR
Device type: disk
Transport protocol: Parallel SCSI (SPI-4)
Local Time is: Fri Aug 28 10:34:59 2015 PDT
Device supports SMART and is Enabled
Temperature Warning Enabled
SMART Health Status: OK

Current Drive Temperature:     20 C
Drive Trip Temperature:        68 C
Elements in grown defect list: 35
Vendor (Seagate) cache information
   Blocks sent to initiator = 2471614632
   Blocks received from initiator = 540061326
   Blocks read from cache and sent to initiator = 300088228
   Number of read and write commands whose size <= segment size = 
1553209039
   Number of read and write commands whose size > segment size = 1968677
Vendor (Seagate/Hitachi) factory information
   number of hours powered up = 77316.85
   number of minutes until next internal SMART test = 112

Error counter log:
   Errors Corrected by      Total   Correction     Gigabytes    Total
            ECC   rereads/    errors   algorithm      processed    
uncorrected
       fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  
err                                          ors
read:   2753408433 888 793 2753410114   2753443556 96109.405   3
write:           0   0   0          0            0  1961.867   0
Non-medium error count:        3

So a long test was run, and it passed with no errors.  Then this was 
done:

  dd if=/dev/sda bs=8192 of=/dev/null

and that completed without error too.  Nevertheless the errors (3 
uncorrected in read, 3 in non-medium error count) were unchanged.

What gives?  Some electronic fault during a read?  How can I clear the 
read error
if reads do not throw more errors???  Maybe this was a stray gamma ray 
passing through some bit of electronics elsewhere brought the system 
down and the disk reads showed up, innocent bystander caught in the 
cross fire?  There doesn't seem to be any problem with the blocks the 
drive is currently using.

Hmm, I just noticed that the grown defect list has a count of 35.  Not 
sure if that is high or low for a disk of this age.  The other disks in 
the system all read 0 there, but none of them see as much activity as 
this one does.

Thanks,

David Mathog
mathog <at> caltech.edu
Manager, Sequence Analysis Facility, Biology Division, Caltech

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Alfred Ganz | 14 Aug 02:34 2015

Re: POWER MODE and sat,12 again

Christian,	
	Date: Thu, 13 Aug 2015 22:02:21 +0200
	Subject: Re: [smartmontools-support] POWER MODE and sat,12 again
	
	> These are relatively up to date kernels, maintained in the RedHat
	> fashion (i.e changes are retrofitted to the base kernel release).
	> smart{d,ctl} have worked with sat,12 on this disk+enclosure without
	> problems in a sequence of kernels that ended with kernel 2.6.32-504.30.3.el6.
	> But now suddenly with the new kernel 2.6.32-573.1.1.el6 there are
	> problems (which eerely look like the problems we addressed in 2009).
	
	Then RH possibly broke something in the SAT layer.
	IIRC the SAT layer of more recent 2.6.* upstream kernels worked as
	expected and also supported -d sat[,16].
It very much looks to me then that RH added this broken situation
between 6.6 an 6.7 and between 6.6 and 7.0 or 7.1 (CentOS is RH with 
different branding). From my use of 6.6 (and before since 2009) I am 
sure that the problem wasn't there, and I have encountered it both on 
6.7 and 7.1. I guess I have to address the problem at CentOS and RH.
	
	> The strange thing is that only some SAT ATA PASS-THROUGH(12) commands
	> seem to fail, hdparm fails with "-S 180 --prefer-ata12" but works with
	> "-I --prefer-ata12" and smart{d,ctl} fail with "-n" but otherwise
	> work. In both failed cases POWER MODE is accessed. I haven't discovered
	> any other sat,12 accesses that caused problems. Is there something
	> special with accessing POWER MODE?
	
	Yes. The problem only occurs in the rare cases when the result is
	returned in ATA output registers:
	smartctl -H, -n standby, -l scterc
That matches of course exactly with my observation (and your explanation
of the -H WARNING).
	
	In SAT ATA PASS-THROUGH commands, the output registers are requested
	by CK_COND bit and returned in ATA RETURN DESCRIPTOR sense data. The
	SAT layer MUST NOT return a sense key indicating an error in this case
	(except when the ATA command has actually failed).
	
	> Any advice on how to proceed? Thanks, AG
	
	I probably will add some flag, e.g. "-d sat,12,i" to indicate that the
	error sense key should be ignored in this case.
That would be much appreciated.

Thanks for your help, AG

--

-- 
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   Alfred Ganz					alfred-ganz:at:agci.com
   AG Consulting				(203) 624-9667
   440 Prospect Street # 11
   New Haven, CT 06511
 ----------------------------------------------------------------------

------------------------------------------------------------------------------
Sadasivan Shaiju (shshaiju | 13 Aug 22:23 2015
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smart monitoring tools for PMC -Sierra RAID controllers

Hi,

 

Is  there  any  plan for supporting smart monitoring tools  for PMC Sierra RAID controllers ?  or , is there a  way  I can  use  it  for PMC-Sierra   RAID controllers ? 

 

 

Regards,

Shaiju.

 

Sadasivan Shaiju
TECHNICAL LEADER.ENGINEERING
shshaiju <at> cisco.com
Phone: +1 408 853 0814

Cisco Systems Limited
510 McCarthy Blvd.
MILPITAS
CALIFORNIA
95035
US
Cisco.com

 

Think before you print.

This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message.

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Thane Sherrington | 12 Aug 16:23 2015

Getting SMART info from unrecognized drive

I've got an Asus Win8 tablet that won't give SMART information.  Is 
there a trick I can try to read the information, or should I submit it 
as an unknown drive?  If I need to submit it, what is the command to get 
the information you need?

T

------------------------------------------------------------------------------
Alfred Ganz | 11 Aug 04:48 2015

POWER MODE and sat,12 again

Ladies and Gentlemen,

This may not be a smartmontools problem, but I wonder if someone might 
have some advice on how to proceed to identify my problem. It looks to 
me like the world is going backwards, see the trials about some very
similar issues in 2009 (and the same disk no less!) that resulted in 
kernel changes as well as other modifications at:
http://sourceforge.net/p/smartmontools/mailman/smartmontools-support/thread/20090107180853.GA8869 <at> adsl-181.cshore.com/

Since then I have been running the available packaged version of smartd 
on various versions of CentOS. The disk in question is a Maxtor-OneTouch 
USB disk (0d49:7310). Since it is mainly used for backups it is run with 
the spindown timer set. The smartd.conf entry for it is:
  /dev/sdb -d sat,12 -n standby,q -s (L/../09/./01|S/../.././03) -a -m root
which has worked just as expected until now, when the disk is up there 
are smart reports, if it is spun down smartd leaves it alone.

However, after I just upgraded CentOS from 6.6. to 6.7 (which did not
change smartmontools, 5.43-1.el6 before and after the upgrade) I now 
get an error message indicating that the standby parameter was ignored 
(and the disk is always spun up):
  smartd[12177]: Device: /dev/sdb [SAT], no ATA CHECK POWER STATUS support,
	ignoring -n Directive

Note that tests with smartctl show that the proper device type for the
disk still has to be sat,12 and except for the -n parameter everything
seems to work as expected. Here is the output for smartctl with -r and 
-n however:
  # smartctl -r ioctl,2 -n standby -d sat,12 /dev/sdb
  smartctl 5.43 2012-06-30 r3573 [i686-linux-2.6.32-573.1.1.el6.i686] (local build)
  Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

  
  REPORT-IOCTL: Device=/dev/sdb Command=CHECK POWER MODE
   Input:   FR=...., SC=...., LL=...., LM=...., LH=...., DEV=...., CMD=0xe5
   [ata pass-through(12): a1 06 2c 00 00 00 00 00 00 e5 00 00 ]
    scsi_status=0x0, host_status=0x7, driver_status=0x8
    info=0x1  duration=1 milliseconds  resid=0
    >>> Sense buffer, len=22:
   00     72 04 00 00 00 00 00 0e  09 0c 00 00 50 ff 00 00                        
   10     00 00 00 00 00 50                                                       
    status=2: [desc] sense_key=4 asc=0 ascq=0
  sat_device::ata_pass_through: scsi error: medium or hardware error (serious)
  Values from ATA Return Descriptor are:
   00     09 0c 00 00 50 ff 00 00  00 00 00 00 00 50                              
   [Duration: 0.001s]
  REPORT-IOCTL: Device=/dev/sdb Command=CHECK POWER MODE returned -1 errno=5 [scsi error medium or
hardware error (serious)]
  Sector Count Register (BASE-16): 00

Note that this result is the same independent of the actual POWER MODE
of the device.

Here are some additional observations:
 * the output from lsusb is the same as in 2009.
 * the output for "hdparm -I --prefer-ata12 /dev/sdb" is the same
   as in 2009.
 * the output for "hdparm -I --verbose /dev/sdb" is rather rudimentary, 
   the incoming SG_IO data is empty.
 * however, "hdparm -S 180 --prefer-ata12 --verbose /dev/sdb" no longer 
   works on the new system, it fails with:
     setting standby to 180 (15 minutes)
    outgoing cdb:  a1 06 20 00 b4 00 00 00 40 e3 00 00 00 00 00 00
    SG_IO: ATA_12 status=0x0, host_status=0x7, driver_status=0x8
    SG_IO: bad host status: 0x7
    Trying legacy HDIO_DRIVE_CMD
     HDIO_DRIVE_CMD(setidle) failed: Invalid argument
 * the only way I was able to set the spindown timer on the new
   system is without --prefer-ata12, but hdparm hasn't changed 
   (9.43-4.el6 before and after the upgrade):
     setting standby to 180 (15 minutes)
    outgoing cdb:  85 06 20 00 00 00 b4 00 00 00 00 00 00 40 e3 00
    SG_IO: ATA_16 status=0x0, host_status=0x0, driver_status=0x0
    SG_IO: sb[]:  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    SG_IO: desc[]:  00 00
          ATA_16 stat=00 err=00 nsect=00 lbal=00 lbam=00 lbah=00 dev=00

I also did the above on a CentOS 7.1 system (x86_64) where smartmontools
is version 6.2-4.el7 and hdparm version is still 9.43-5.el7. The results 
are very similar to CentOS 6.7.

So it looks like access to POWER MODE has changed with the new system
as well as with Centos 7.1 while the rest hasn't changed. I don't know if 
this is a change that must be addressed in smartmontools or if the disk 
interface has somehow been munged. I don't know the differences between
the ATA-12 passthrough interface and the interface to the POWER MODE, so
I really don't know what is going on here.

Since this is a production type system I'd rather not build my own 
version of smartmontools unless this is a known problem which has been 
fixed in a 6.? version. If anybody has any suggestions on how to further 
explore this problem I would much appreciate any advice. 

Thanks for any help and thanks for all the work on smartmontools, AG

--

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   Alfred Ganz					alfred-ganz:at:agci.com
   AG Consulting				(203) 624-9667
   440 Prospect Street # 11
   New Haven, CT 06511
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Mark Neugebauer | 8 Aug 17:47 2015
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smartd: test email bounces under certain conditions due to improper from:-statement

Hello to all,
 
when booting the system or restarting smartd (service smartmontools restart) an email is sent - but this email lacks a proper from:-statement and is rejected by the mail provider (bounce). But, when I just type 'smartd' at the command line a test email is sent as expected with a correct from:-statement and message body.
 
Version: 6.3 armhf backport for Wheezy
/etc/smartd.conf is configured to send test emails.
/etc/default/smartmontools is configured to start smartd
 
Any hints apprechiated!
 
Thanks in advance.
 
Rgrds,
 
Mark
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Ketan Patel | 8 Aug 01:13 2015

not able to see SMART attributes

Hello there,

 

I am trying to use the application. However, I am not able to see the attributes properly.

 

I hereby attach the data after executing smartctl –a [drive] command.

 

>>Warning! SMART Attribute Data Structure error: invalid SMART checksum.

>>Read SMART Thresholds failed: Function not implemented

 

This is marvel based SanDisk SSD.

 

Thanks,

Ketan



PLEASE NOTE: The information contained in this electronic mail message is intended only for the use of the designated recipient(s) named above. If the reader of this message is not the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify the sender by telephone or e-mail (as shown above) immediately and destroy any and all copies of this message in your possession (whether hard copies or electronically stored copies).

smartctl 6.4 2015-06-04 r4109 [i686-w64-mingw32-2008r2(64)] (sf-6.4-1)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org


=== START OF INFORMATION SECTION ===
Device Model:     SDLF1DAR-480G-1H
Serial Number:    2001A393
Firmware Version: RP41
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Fri Aug 07 12:22:54 2015 PDT
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

Warning! SMART Attribute Data Structure error: invalid SMART checksum.
Read SMART Thresholds failed: Function not implemented

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0xff)	Offline data collection activity
					is in a Vendor Specific state.
					Auto Offline Data Collection: Enabled.
Total time to complete Offline 
data collection: 		(22610) seconds.
Offline data collection
capabilities: 			 (0x07) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Abort Offline collection upon new
					command.
					No Offline surface scan supported.
					No Self-test supported.
					No Conveyance Self-test supported.
					No Selective Self-test supported.
SMART capabilities:            (0xf8a0)	Does not save SMART data before
					entering power-saving mode.
Error logging capability:        (0xff)	Error logging supported.
					No General Purpose Logging support.

SMART Attributes Data Structure revision number: 0
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
 72 Unknown_Attribute       0x6100   000   114   ---    Old_age   Offline      -       115450398663680
115 Unknown_Attribute       0x6b00   000   086   ---    Old_age   Offline      -       128644672417536
109 Unknown_Attribute       0x6500   000   050   ---    Old_age   Offline      -       0
129 Unknown_Attribute       0x8038   250   255   ---    Old_age   Offline      -       175923195281663
255 Unknown_Attribute       0x12ff   175   228   ---    Pre-fail  Always       -       238594022744071
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363228927
255 Unknown_Attribute       0x70ff   097   213   ---    Pre-fail  Always       -       238594022801409
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363310847
255 Unknown_Attribute       0xb8ff   098   213   ---    Pre-fail  Always       -       45079976312833
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363394815
255 Unknown_Attribute       0xf8ff   099   213   ---    Pre-fail  Always       -       106652627468289
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363472639
255 Unknown_Attribute       0x30ff   101   213   ---    Pre-fail  Always       -       168225278623745
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363554559
255 Unknown_Attribute       0x78ff   102   213   ---    Pre-fail  Always       -       247390115823617
213 Unknown_Attribute       0x8001   249   255   ---    Pre-fail  Offline      -       140745363642623
255 Unknown_Attribute       0xc0ff   103   213   ---    Pre-fail  Always       -       1099511201793
255 Unknown_Attribute       0x00ff   000   000   ---    Pre-fail  Always       -       1099511267328
255 Unknown_Attribute       0x62ff   088   230   ---    Pre-fail  Always       -       1099511144455
255 Unknown_Attribute       0xc0ff   155   066   ---    Pre-fail  Always       -       71468255322112
 62 Unknown_Attribute       0xa000   248   255   ---    Old_age   Offline      -       175922095329023

Read SMART Error Log failed: Function not implemented

Read SMART Self-test Log failed: Function not implemented

Selective Self-tests/Logging not supported

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Sadasivan Shaiju (shshaiju | 31 Jul 17:48 2015
Picon

smart monitoring tools 6.4


Hi ,

I am using smart monitoring tools 6.4 .  when I  run  the  test  on  my  DISK    using  
smatd  -q  onecheck    ,  I get  the  following  Error  message .    What  does 
this   mean  ?

Device: /dev/sdu, opened SCSI device
Device: /dev/sdu, non-SMART asc,ascq: 94,1

Device: /dev/sdv, opened SCSI device
Device: /dev/sdv, non-SMART asc,ascq: 94,1

My  drive  information  is  as  below  .  Please  let  me  know  if  you need  more 
information 

Device: /dev/sdu, opened
Device: /dev/sdu, [WD       WD4001FYYG-01SL3 VR07], lu id: 0x50000c0f012f1ccc, S/N:
WMC1F1985904, 4.00 TB

Device: /dev/sdv, opened
Device: /dev/sdv, [WD       WD4001FYYG-01SL3 VR07], lu id: 0x50000c0f012f238c, S/N:
WMC1F1961974, 4.00 TB

Regards,
Shaiju.

Sadasivan Shaiju
TECHNICAL LEADER.ENGINEERING
shshaiju <at> cisco.com
Phone: +1 408 853 0814
Cisco Systems Limited
510 McCarthy Blvd.
MILPITAS
CALIFORNIA
95035
US
Cisco.com

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Jagdish S. Varma | 28 Jul 14:02 2015

FW: HELP - How-to understand the SMART report - Is the drive Re-furbished or Failing

Dear Support

We supplied 2 Western Digital 4.0TB Hard Disk drives to a client. He installed these last week and ran SMART tools downloaded from WWW.SMARTMONTOOLS.ORG

According to this user, since the report even shows the TYPE as “Pre-Fail” or “Old-Age”, he is assuming that the Hard Disk drives are re-furbished and that they will fail within a max time of 30 days or so.

 

I could not understand the correct reading pattern to decode the report. Can you pls help me to understand the report attached below and let me know if the drives are indeed Refurbished or if the Report indicates that the drives are going to fail soon. Would greatly appreciate your reply and kind help on this.

 

 

*************************************************** START OF SMART REPORT SUBMITTED BY USER**************************************

 

-------------------------------------------------------------

[root <at> helix ~]#  smartctl --all /dev/sda smartctl 6.3 2014-07-26 r3976 [x86_64-linux-4.0.4-301.fc22.x86_64] (local

build)

Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:     Western Digital RE4 (SATA 6Gb/s)

Device Model:     WDC WD4000FYYZ-01UL1B2

Serial Number:    WD-WMC130D87C0A

LU WWN Device Id: 5 0014ee 65aa84100

Firmware Version: 01.01K03

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    7200 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Mon Jul 27 04:33:54 2015 IST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection:

Enabled.

Self-test execution status:      (   0) The previous self-test routine

completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (46320) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off support.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (   2) minutes.

Extended self-test routine

recommended polling time:        ( 501) minutes.

Conveyance self-test routine

recommended polling time:        (   5) minutes.

SCT capabilities:              (0x70bd) SCT Status supported.

                                        SCT Error Recovery Control supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED

WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always 

    -       0

  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always 

    -       0

  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always 

    -       3

  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always 

    -       0

  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always 

    -       0

  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 

    -       89

10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always 

    -       0

11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always 

    -       0

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always 

    -       3

183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always 

    -       0

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always 

    -       2

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always 

    -       0

194 Temperature_Celsius     0x0022   126   116   000    Old_age   Always 

    -       26

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always 

    -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always 

    -       0

198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline

    -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always 

    -       0

200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline

    -       0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1 No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

SMART Selective self-test log data structure revision number 1  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

------------------------------------------------------------------------

 

[root <at> pallab ~]# smartctl --all /dev/sda smartctl 6.4 2015-06-04 r4109 [x86_64-linux-4.0.8-300.fc22.x86_64] (local

build)

Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:     Western Digital RE4 (SATA 6Gb/s)

Device Model:     WDC WD4000FYYZ-01UL1B2

Serial Number:    WD-WMC1F0D6X5N2

LU WWN Device Id: 5 0014ee 0aea031d1

Firmware Version: 01.01K03

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    7200 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Mon Jul 27 11:58:59 2015 IST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection:

Enabled.

Self-test execution status:      (   0) The previous self-test routine

completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (47100) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off support.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (   2) minutes.

Extended self-test routine

recommended polling time:        ( 509) minutes.

Conveyance self-test routine

recommended polling time:        (   5) minutes.

SCT capabilities:              (0x70bd) SCT Status supported.

                                        SCT Error Recovery Control supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED

WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always 

    -       0

  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always 

    -       0

  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always 

    -       4

  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always 

    -       0

  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always 

    -       0

  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 

    -       85

10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always 

    -       0

11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always 

    -       0

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always 

    -       4

183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always 

    -       0

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always 

    -       2

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always 

    -       1

194 Temperature_Celsius     0x0022   124   118   000    Old_age   Always 

    -       28

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always 

    -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always 

    -       0

198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline

    -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always 

    -       0

200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline

    -       0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1 No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

SMART Selective self-test log data structure revision number 1  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

--------------------------------------------------------------------

 

 

You may please note that the statistics given out by the disks clearly show that they are not from a new device. In such a case labels as "Old_age" or "Pre-fail" would not come out of the report. To my understanding, the life of the disks are barely another few months with full load.

 

 

************************************ END OF REPORT SUBMITTED BY USER******************************************************

 

 

 

 

Thanks & Regards,
Jagdish S. Varma | Managing Director

Connoiseur Electronics Pvt. Ltd. | “Connoiseur House”, #12, 13th Main,

12th Cross, HAL II Stage,Bangalore-560 008 | Karnataka| India.

Tel: +91-80-41152203 Fax: +91-80-41152646 | Mobile: +91-8277041000 / 9342509600

Email: jsvarma <at> connoiseur.com | Web: http://www.connoiseur.com

 

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greif | 29 Jul 13:34 2015
Picon

Error SMART Status command failed - hdd missing/wrong version in database?

Hi,

I got a FreeBSD 10.1 here with smartmontools-6.4.

The server got 8 Western Digital Red 4TB hard drives, all new,  
connected via Marvell 88SE9230 sata controllers.
Now smartctl -H is failing on _some_ of the drives with someting like

  === START OF READ SMART DATA SECTION ===
  Error SMART Status command failed
  Please get assistance from
  http://smartmontools.sourceforge.net/
  Register values returned from SMART Status command are:
  CMD=0xb0
  FR =0xda
  NS =0xf7b7
  SC =0x64
  CL =0x53
  CH =0x78
  RETURN =0x0000

but the actual SMART data looks perfect (as expected from new drives).

ive seen the drives in the database, but the firmeware on my drives in
newer (WDC WD40EFRX-68WT0N0/80.00A80 in database, WDC
WD40EFRX-68WT0N0/82.00A82 here).

attached is the output of the steps described in the "My ATA drive is not
in the smartctl/smartd database" section of the FAQ.

hopping for help,

cheers

/daniel
# smartctl -t short /dev/ada0
smartctl 6.4 2015-06-04 r4109 [FreeBSD 10.1-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Short self-test routine immediately in off-line mode".
Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 2 minutes for test to complete.
Test will complete after Wed Jul 29 13:01:09 2015

Use smartctl -X to abort test.

# smartctl -q noserial -x /dev/ada0
smartctl 6.4 2015-06-04 r4109 [FreeBSD 10.1-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Jul 29 13:02:16 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown (0x64b7)

=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed
Please get assistance from
http://smartmontools.sourceforge.net/
Register values returned from SMART Status command are:
CMD=0xb0
FR =0xda
NS =0xf7b7
SC =0x64
CL =0x53
CH =0x78
RETURN =0x0000
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (52560) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 526) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   100   253   021    -    0
  4 Start_Stop_Count        -O--CK   100   100   000    -    5
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    83
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    5
192 Power-Off_Retract_Count -O--CK   200   200   000    -    0
193 Load_Cycle_Count        -O--CK   200   200   000    -    31
194 Temperature_Celsius     -O---K   122   112   000    -    30
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      39  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%        83         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    30 Celsius
Power Cycle Min/Max Temperature:     22/31 Celsius
Lifetime    Min/Max Temperature:     22/40 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (223)

Index    Estimated Time   Temperature Celsius
 224    2015-07-29 05:05    38  *******************
 ...    ..(  4 skipped).    ..  *******************
 229    2015-07-29 05:10    38  *******************
 230    2015-07-29 05:11    39  ********************
 ...    ..( 23 skipped).    ..  ********************
 254    2015-07-29 05:35    39  ********************
 255    2015-07-29 05:36    38  *******************
 ...    ..( 32 skipped).    ..  *******************
 288    2015-07-29 06:09    38  *******************
 289    2015-07-29 06:10    37  ******************
 ...    ..( 24 skipped).    ..  ******************
 314    2015-07-29 06:35    37  ******************
 315    2015-07-29 06:36    38  *******************
 ...    ..(214 skipped).    ..  *******************
  52    2015-07-29 10:11    38  *******************
  53    2015-07-29 10:12    37  ******************
  54    2015-07-29 10:13    37  ******************
  55    2015-07-29 10:14    38  *******************
  56    2015-07-29 10:15    37  ******************
 ...    ..( 18 skipped).    ..  ******************
  75    2015-07-29 10:34    37  ******************
  76    2015-07-29 10:35     ?  -
  77    2015-07-29 10:36    30  ***********
 ...    ..(  3 skipped).    ..  ***********
  81    2015-07-29 10:40    30  ***********
  82    2015-07-29 10:41    31  ************
 ...    ..( 12 skipped).    ..  ************
  95    2015-07-29 10:54    31  ************
  96    2015-07-29 10:55    32  *************
 ...    ..(  2 skipped).    ..  *************
  99    2015-07-29 10:58    32  *************
 100    2015-07-29 10:59    31  ************
 ...    ..( 17 skipped).    ..  ************
 118    2015-07-29 11:17    31  ************
 119    2015-07-29 11:18    32  *************
 ...    ..( 26 skipped).    ..  *************
 146    2015-07-29 11:45    32  *************
 147    2015-07-29 11:46     ?  -
 148    2015-07-29 11:47    22  ***
 149    2015-07-29 11:48    22  ***
 150    2015-07-29 11:49    22  ***
 151    2015-07-29 11:50    23  ****
 152    2015-07-29 11:51    23  ****
 153    2015-07-29 11:52    24  *****
 154    2015-07-29 11:53    24  *****
 155    2015-07-29 11:54    25  ******
 ...    ..(  2 skipped).    ..  ******
 158    2015-07-29 11:57    25  ******
 159    2015-07-29 11:58    26  *******
 160    2015-07-29 11:59    26  *******
 161    2015-07-29 12:00    27  ********
 162    2015-07-29 12:01    27  ********
 163    2015-07-29 12:02    27  ********
 164    2015-07-29 12:03    28  *********
 ...    ..(  4 skipped).    ..  *********
 169    2015-07-29 12:08    28  *********
 170    2015-07-29 12:09    29  **********
 ...    ..(  8 skipped).    ..  **********
 179    2015-07-29 12:18    29  **********
 180    2015-07-29 12:19    30  ***********
 ...    ..(  4 skipped).    ..  ***********
 185    2015-07-29 12:24    30  ***********
 186    2015-07-29 12:25    31  ************
 ...    ..( 17 skipped).    ..  ************
 204    2015-07-29 12:43    31  ************
 205    2015-07-29 12:44    30  ***********
 ...    ..( 17 skipped).    ..  ***********
 223    2015-07-29 13:02    30  ***********

SCT Error Recovery Control:
           Read:  25783 (2578.3 seconds)
          Write:  25783 (2578.3 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4         4581  Vendor specific
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