A3 printer is printing page cropped to A4
Peter Flynn <peter@...
2014-10-09 22:06:15 GMT
This error sprang on me (and apparently others) some months ago.
I have two HP A3 printers (K7100 at home, K8600 in office) both on
Ubuntu systems. Both have been working fine for several years printing
both A4 and A3.
I have two print queues defined in CUPS, one with a default A4 page size
and one with a default A3 page size, because if you only define one, it
will print the default image area only, no matter what paper size you
specify in the print dialog.
[Aside: this seems to be a major bug in CUPS which has always been
there: you have to establish a separate print queue for each paper size
you want to print on the same printer: you cannot use the print dialog
to change paper size UP, only DOWN. Strangely, no-one seems to be aware
of this except users migrating from Windows and Macs, who think it very
odd that you have to have a separate queue for each paper size.]
I went several months earlier this year without any A3 jobs, but when I
tried to print one in August, it printed the page image clipped to A4,
exactly as if I had tried to print an A3 PDF on the A4 printer. This
happens regardless of the driver (hpcups vs hpijs), and regardless of
whether you have hplip installed or not.
I have checked and re-checked, and nothing has changed in my own
settings, and I *was* using the A3 print queue. The K7100 is shared on
my home network, and exhibits the error from systems running Precise,
Saucy, and Trusty, and from an iMac (which of course also runs CUPS).
The K8600 in the office is not shared, and is cabled to a machine