Edward Ashley | 1 Nov 2011 12:47

Firmware/Driver Information for Controller SAS 5/iR Adapter Poweredge 1950

Hi,
I am running OMSA 6.5.1 on Centos 6 on a Poweredge 1950 server. I am getting a warning that the firmware version is out of date for the SAS Controller:

Firmware/Driver Information for Controller SAS 5/iR Adapter
Firmware version is out of date.
Firmware Version 00.06.50.00.06.06.00.02
Minimum Required Firmware Version 00.10.51.00.06.12.05.00
Driver Version 3.04.16

I have run the inventory_firmware_gui utility which does not give me any option to upgrade the firmware, I have tried downloading the om651_suu images, and running ./suu -u however that has not updated it. I have also tried downloading the firmware for SAS 5/i integrated from the poweredge 1950 downloads page, I downloaded the redhat bin package (RAID_FRMW_LX_R189337.BIN), and when running that I get a message saying that This Update Package is not compatible with your system configuration.

Could someone please help me update the firmware version.
Thanks



Edward Ashley

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Email: ned <at> conveylaw.com

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John Hill | 1 Nov 2011 12:58
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Re: Firmware/Driver Information for Controller SAS 5/iR Adapter Poweredge 1950

On 01/11/2011 11:47, Edward Ashley wrote:
> Hi,
> I am running OMSA 6.5.1 on Centos 6 on a Poweredge 1950 server. I am
> getting a warning that the firmware version is out of date for the SAS
> Controller:
>
> Firmware/Driver Information for Controller SAS 5/iR Adapter
> Firmware version is out of date.
> Firmware Version00.06.50.00.06.06.00.02
> Minimum Required Firmware Version00.10.51.00.06.12.05.00
> Driver Version3.04.16
>
> I have run the inventory_firmware_gui utility which does not give me any
> option to upgrade the firmware, I have tried downloading the om651_suu
> images, and running ./suu -u however that has not updated it. I have
> also tried downloading the firmware for SAS 5/i integrated from the
> poweredge 1950 downloads page, I downloaded the redhat bin package
> (RAID_FRMW_LX_R189337.BIN), and when running that I get a message saying
> that This Update Package is not compatible with your system configuration.
>
> Could someone please help me update the firmware version.
> Thanks
>
>
>
> Edward Ashley
>
> Telephone: 01633 261203
>
> Email: ned <at> conveylaw.com
>
> Convey Law Logo
>
> REVOLUTIONARY CONVEYANCING
>
> Maxwell Chambers,34-38 Stow Hill,Newport, South Wales, NP20 1JE
>
> Telephone:01633 22 33 44Facsimile:01633 261 261Web:www.conveylaw.com
> <http://www.conveylaw.com>
>
> This e-mail and the information it contains (including any attachments)
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Hi,
    You've picked up the wrong firmware - the one you've downloaded is 
for the PERC 5/i Integrated, which is not the same hardware as the SAS 
5/i Integrated. Looking at the DELL web site, the file I think you want 
is SASHBA_FRMW_LX_R199563.BIN.
Regards,
John Hill
Edward Ashley | 1 Nov 2011 13:09

Re: Firmware/Driver Information for Controller SAS 5/iR Adapter Poweredge 1950

Hi,

Thank you for responding so promptly, however I have downloaded your suggested firmware file and I am still getting the same problem:

./SASHBA_FRMW_LX_R199563.BIN 
Collecting inventory...
........
Running validation...

This Update Package is not compatible with your system configuration.

I'm not sure how to debug these BIN files, whether there is a verbose option or not?
Thank you for any help.
Ned

On 1 November 2011 11:58, John Hill <hill <at> hep.phy.cam.ac.uk> wrote:
On 01/11/2011 11:47, Edward Ashley wrote:
Hi,
I am running OMSA 6.5.1 on Centos 6 on a Poweredge 1950 server. I am
getting a warning that the firmware version is out of date for the SAS
Controller:

Firmware/Driver Information for Controller SAS 5/iR Adapter
Firmware version is out of date.
Firmware Version00.06.50.00.06.06.00.02
Minimum Required Firmware Version00.10.51.00.06.12.05.00
Driver Version3.04.16

I have run the inventory_firmware_gui utility which does not give me any
option to upgrade the firmware, I have tried downloading the om651_suu
images, and running ./suu -u however that has not updated it. I have
also tried downloading the firmware for SAS 5/i integrated from the
poweredge 1950 downloads page, I downloaded the redhat bin package
(RAID_FRMW_LX_R189337.BIN), and when running that I get a message saying
that This Update Package is not compatible with your system configuration.

Could someone please help me update the firmware version.
Thanks



Edward Ashley

Telephone: 01633 261203

Email: ned <at> conveylaw.com

Convey Law Logo

REVOLUTIONARY CONVEYANCING

Maxwell Chambers,34-38 Stow Hill,Newport, South Wales, NP20 1JE

Telephone:01633 22 33 44Facsimile:01633 261 261Web:www.conveylaw.com
<http://www.conveylaw.com>

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strictly prohibited. If you are not the intended recipient you are
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strictly prohibited.

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e-mail communication through our internal and external networks.

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Hi,
  You've picked up the wrong firmware - the one you've downloaded is for the PERC 5/i Integrated, which is not the same hardware as the SAS 5/i Integrated. Looking at the DELL web site, the file I think you want is SASHBA_FRMW_LX_R199563.BIN.
Regards,
John Hill




Edward Ashley

Telephone: 01633 261203

Email: ned <at> conveylaw.com

REVOLUTIONARY CONVEYANCING

Maxwell Chambers, 34-38 Stow Hill,Newport, South Wales, NP20 1JE

Telephone: 01633 22 33 44 Facsimile: 01633 261 261 Web: www.conveylaw.com

This e-mail and the information it contains (including any attachments) may be privileged and/or confidential. It is for the intended addressee(s) only. The unauthorised use, disclosure or copying of this e-mail or any information it contains (including any attachments) is strictly prohibited. If you are not the intended recipient you are hereby notified that any use or dissemination of this communication is strictly prohibited.

If you receive this communication in error please contact the sender or delete the message.

Email transmissions cannot be guaranteed to be secure or error free and information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. We do not accept liability for any errors or omissions in the contents of this message which arise as a result of the e-mail transmission. We reserve the right to monitor all e-mail communication through our internal and external networks.

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Cal Webster | 1 Nov 2011 14:29
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Re: Dell Update Packages (DUP) and LiveCD/DVD

On Wed, 2011-10-19 at 14:09 +0200, Sven Ulland wrote:
> On 10/18/2011 08:39 PM, Cal Webster wrote:
> > I think the simplest option to give customers is the LiveCD (actuall
> > LiveDVD) you introduced. However, for it to be useful to the widest
> > costomer base it should be split up into a "Legacy LiveCD" ISO (less
> > than 700 MB to fit on CD-R) and "Current LiveDVD" (handling updates
> > for the newest servers in the lineup and maybe as many older systems
> > as would fit). Most of the older Dell servers (PE2600/2800/600SC)
> > only have CDROM readers and the system BIOS will not permit booting
> > from external USB DVD, flash, or hard drives. These systems cannot
> > take advantage of firmware updates unless they're running CentOS 5,
> > which they are not. An improvised CentOS LiveCD such as we used is
> > the only viable option for these legacy systems.
> 
> Do they support pxe booting? Having a solid pxe infrastructure with
> flexible images/systems to boot is so much more useful than the livecd
> approach :) LiveCDs that run directly from their initrd can also be
> put directly on pxelinux, without modifications.
> 
> On that note, I don't know why Dell (or HP, etc) don't focus more on
> pxe-based deployment approaches. Imagine being able to download the
> latest firmware update image, schedule reboots of your systems
> (including setting pxe as a one-time boot option), booting them on the
> image (with pxelinux.cfg per mac or ip address), and having them
> upgrade themselves and reboot automatically. Progress or errors would
> be sent via syslog or snmp, and modifying the image would be a breeze
> as long as its built properly.
> 
> Doing this for an entire enclosure, rack or datacenter would be
> a breeze! :)
> 
> sven

I agree that PXE boot would be a valuable option, so long as the server
has a NIC that supports it. As you say, data center/rack deployments
might be ideal candidates. Many legacy systems are not equipped this
way. Also, the PXE infrastructure is not something everyone would want
to deploy to support it, whether for security reasons or resource
expenditure.

I would lean toward an RPM-based deployment. This would dovetail
seamlessly with existing update infrastructure using "yum" or "up2date".
For firmware/BIOS updates that can be deployed on an active system there
would be no down-time. For updates requiring a quiescent system, a
custom initrd could be installed as the default boot option to be
executed at the next reboot. When done, the initrd and other temp files
could be removed before an auto-reboot into the normal kernel. RPM / Yum
updates are much more effective in terms of configuration management,
dependency resolution, and software deployment than one-off tar-balls or
these un-managed DUP updates. RPM would keep a record of the updates in
the RPM database too, making it a simple matter to determine current
firmware versions.

./Cal
Adrian Walker | 1 Nov 2011 22:04
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Adrian Walker | 1 Nov 2011 22:05
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Egon Eckert | 2 Nov 2011 10:55

various kernels crash on two R810 II's

Hi,

we have two similar R810 II machines (Xeon E7-8837) running x86_64 linux
kernels, both crashing (kernel panics and soft/hard lockups) under load,
approx. once in a week.  One runs CentOS 5.7, the other Debian Squeeze (but
kernels from Wheezy/Sid/backports/whatever crash here too).

The BIOS/firmware are up-to-date (well, not all updates marked "optional"
were installed).  Diagnostic tools from DELL do not complain on anything
relevant (in our view).

We are pretty stuck, experiencing this for the first time after many years
running other DELL servers happily.  Not diving into technical details more,
I just want to ask fellow experts here:

- do these symptoms indicate a hardware problem strongly?

- if we switch to RHEL and get that commercial support, do they eventually
  work out with DELL who's at fault quickly, IOW is this the way to go?

- any other advice? :)

Thanks,

--

-- 
Egon Eckert
Sven Ulland | 2 Nov 2011 11:07
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Re: various kernels crash on two R810 II's

On 11/02/2011 10:55 AM, Egon Eckert wrote:
> We are pretty stuck, experiencing this for the first time after many
> years running other DELL servers happily.  Not diving into technical
> details more, I just want to ask fellow experts here:

Have you considered inspecting the panic backtraces? Which kernel
version are you running? Has temperature or other operating
environment variables changed the last week?

sven
Egon Eckert | 2 Nov 2011 11:35

Re: various kernels crash on two R810 II's

> > We are pretty stuck, experiencing this for the first time after many
> > years running other DELL servers happily.  Not diving into technical
> > details more, I just want to ask fellow experts here:
> 
> Have you considered inspecting the panic backtraces?

Sure.  The respective debian bug report page is at

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=644550

but it didn't get much attention.  As of the other crashing machine (running
CentOS) I have at the moment only this screenshot:

http://joni.heaven-industries.com/~egon/moskva-20111027.jpg

and we didn't try to get help in the community yet.

> Which kernel version are you running?

2.6.18 (CentOS 5.7 Final)
2.6.32 (squeeze)
2.6.39 (a kernel from squeeze-backports)
3.0.0 (a kernel from Debian sid)

The crashes are different in each kernel, but in context of one particular
kernel, they seem to repeat (similar backtraces, crashing in similar
circumstances).

> Has temperature or other operating environment variables changed the last
> week?

Almost certainly not.  The crashes started in beginning of september.  The
iDRAC "lights" are all green, everything seems just fine.  In the end, we may
be hitting various kernel bugs, but that's simply improbable IMO...

Since yesterday we try to run with "turbo mode" turned off if we hit the
crash again, as of 20 years ago (the PC's had a "turbo" button too :) ).

--

-- 
Egon Eckert
Brian O'Mahony | 2 Nov 2011 11:36
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RE: various kernels crash on two R810 II's

On 11/02/2011 10:55 AM, Egon Eckert wrote:
> - if we switch to RHEL and get that commercial support, do they eventually
>  work out with DELL who's at fault quickly, IOW is this the way to go?

As far as I remember the RHEL support purchased with the box means you have to go via DELLs RHEL support. RHEL
purchased from the vendor, you contact them. So it really depends on where you get the OS from.

B

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