Katherine Collins | 1 Mar 14:44 2010
Picon

Re: ReferenceUSA

That is our present configuration, but from off-campus when you do a search and click on a company, we get the
following pop-up error message " "The Google Maps API server rejected your request. The "client"
parameter specified in the request is invalid." Is anyone else receiving this error message? 

Thanks,
Katy Collins

----- Original Message -----
From: dschumann <at> trlib.org
To: "EZProxy discussion list" <ezproxy <at> ls.suny.edu>
Sent: Friday, February 26, 2010 5:51:24 PM GMT -05:00 US/Canada Eastern
Subject: RE: [ezproxy] ReferenceUSA

This works for us:

DbVar0 RefUSA
Title  Reference USA
URL    http://www.referenceusa.com/
dj     referenceusa.com

Donna Schumann
Computer Services Department
Timberland Regional Library
415 Tumwater Blvd. SW
Tumwater, WA 98501
360-704-4542
dschumann <at> trlib.org

-----Original Message-----
From: Katherine Collins [mailto:kcollins <at> brandeis.edu] 
(Continue reading)

Michael McEvoy | 1 Mar 14:56 2010

Re: ReferenceUSA

That doesn't sound like an EZ proxy issue. That's a Google Maps issue.

The Google Maps API is dependent upon maps being served from a given URL (say, www.brandeis.edu). Its
possible that if Reference USA is using Google Maps (I'm not actually aware of that) or something on your
site is using Google Maps, then it would spaz being passed through your EZ Proxy server, which has a
different URL that the assigned URL for the API.

----- Original Message -----
From: "Katherine Collins" <kcollins <at> brandeis.edu>
To: "EZProxy discussion list" <ezproxy <at> ls.suny.edu>
Sent: Monday, March 1, 2010 8:44:55 AM GMT -05:00 US/Canada Eastern
Subject: Re: [ezproxy] ReferenceUSA

That is our present configuration, but from off-campus when you do a search and click on a company, we get the
following pop-up error message " "The Google Maps API server rejected your request. The "client"
parameter specified in the request is invalid." Is anyone else receiving this error message? 

Thanks,
Katy Collins

----- Original Message -----
From: dschumann <at> trlib.org
To: "EZProxy discussion list" <ezproxy <at> ls.suny.edu>
Sent: Friday, February 26, 2010 5:51:24 PM GMT -05:00 US/Canada Eastern
Subject: RE: [ezproxy] ReferenceUSA

This works for us:

DbVar0 RefUSA
Title  Reference USA
(Continue reading)

Ours, Mike | 1 Mar 17:15 2010

RE: Authenication problem

Hello Brian,

I'll check with our campus web master about the html error.

Regarding server and ez-proxy version:

EZ-Proxy version: 5.2
Server:         Dell Power Edge Server 1855 with Win 2003 server
Authentication: Windows Domain Authentication as found here:
http://www.oclc.org/support/documentation/ezproxy/usr/domain.htm


I should also mention that ez-proxy is not the only software being run on that server, though I am not sure
what the other programs are.
We are in the process of purchasing a separate server (Dell Power Edge Server R300 with Win 2003 server) that
will run ez-proxy only.

The head of our IT department has noticed that there seems to be a correlation with Microsoft updates and the
ez-proxy failures. I was wondering if manually downloading those updates and then rebooting the server
might be the preferred method of handling the MS updates, rather than doing downloading them automatically?

We did make it through this weekend without authentication failures as far as I know.

Thanks for the help!

Mike

Michael Ours
Electronic Resources Librarian
Knight-Capron Library
Lynchburg College
(Continue reading)

Brian Helstien | 1 Mar 17:31 2010
Picon

RE: Authenication problem

Mike,
	One of the options for MS patch updates is to let MS download them, notify the administrator (there's an
icon in the "systray" at the lower right) when they're available and then let that administrator install
them at a convenient time.  There's another to automatically download and install, and then as you note,
there's the option of manually getting the updates.
	I prefer the first choice, but if that is what your administrator is noting appears to be hanging up
authentication, then indeed go for the last option.  The middle of those choices may/usually will cause
the server to reboot immediately after they've automatically been applied, even if that is during your
heaviest user load.  MS releases patches on Tuesdays, so a weekly Wednesday check manually will let one
know if there are any patches to be applied.
	If there's another application being run on the server, another set of questions for your IT are, what HTTP
server(s) are being used?  Ezproxy has its own apache like HTTP server but can also really run in an external
HTTP server.  And other apps on the server will need their own HTTP server.  They could be using Apache or IIS
and there could be some potential for conflict there as well.

Brian A. Helstien, SISD, MLS, 
Director, Special Technologies Initiatives,
Library IT, University Libraries,                       x06913
University of Southern California,              (213) 740-6913
Los Angeles, California, 90089                helstien <at> usc.edu
           Information is independent of media or format


-----Original Message-----
From: Ours, Mike [mailto:ours.m <at> lynchburg.edu] 
Sent: Monday, March 01, 2010 8:16 AM
To: EZProxy discussion list
Subject: RE: [ezproxy] Authenication problem

Hello Brian,
(Continue reading)

Stephen Loeckle | 1 Mar 17:39 2010

RE: Authenication problem

Hi Mike,

If the timing is undeniable then I will mention this tidbit. Automatic updates on servers can cause
problems depending on how you configure the service. I quite often see servers that are configured to
download AND install updates automatically then prompt for manual reboot. In this fashion, the server is
left in limbo or an unstable state until a reboot because system libraries/dlls get replaced which often
crashes the software running on it. I prefer the method of auto download and notify but no auto install and
no auto reboot.

Stephen

-----Original Message-----
From: Ours, Mike [mailto:ours.m <at> lynchburg.edu] 
Sent: Monday, March 01, 2010 10:16 AM
To: EZProxy discussion list
Subject: RE: [ezproxy] Authenication problem

Hello Brian,

I'll check with our campus web master about the html error.

Regarding server and ez-proxy version:

EZ-Proxy version: 5.2
Server:         Dell Power Edge Server 1855 with Win 2003 server
Authentication: Windows Domain Authentication as found here:
http://www.oclc.org/support/documentation/ezproxy/usr/domain.htm


I should also mention that ez-proxy is not the only software being run on that server, though I am not sure
what the other programs are.
(Continue reading)

Seth McQuale | 1 Mar 17:48 2010

Re: EZproxy Integration w/ SirsiDynix Symphony

Jody,

Sorry for the delay, we had a snow day Friday.

We're not an SaaS site, but can show you how to list ebooks in Symphony,
which should be about the same way you would be doing it on an SaaS system.

This is largely a cataloging issue.

I will demonstrate with a Safari Tech Online ebook, _Network Security Hacks_,
which is listed in our catalog here:

http://bearcat.nyit.edu/uhtbin/cgisirsi/x/0/0/5?searchdata1=ocm85872819{001}

Now, the unadulterated URL came from the factory looking like:

http://proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

The URL should be altered to include your EZproxy server data. Our EZproxy
server has as its hostname "arktos," so the full URL looks like (which you
can see in our catalog with a mouseover):

http://arktos.nyit.edu/login?url=http://
	...proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

...so, when we retrieve a batch of MARC records from the Safari website,
the 856 field looks like (MarcEdit format):

4\$zConnect to this resource online$uhttp://
	...proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632
(Continue reading)

rebs Bauerschmidt | 1 Mar 18:35 2010
Picon

Re: ReferenceUSA

Katy,
We're seeing the same error message from ReferenceUSA but it doesn't 
occur from an on-campus non-proxied link. I know it didn't use to behave 
like this. However, you can acknowledge the message and continue on (it 
does display a map for me.)

When I view source on that page the only google site I see is 
www.google-analytics.com, adding an H and an HJ did nothing
and doing a neverproxy statement didn't change it either.
I also tried a neverproxy maps.google.com to no avail.

Anyone contact the ReferenceUSA vendor and put it back on them?

We do proxy "google scholar" but I'm not aware of any problems with that.

--

-- 
rebs/Rebecca Bauerschmidt/rebs <at> unm.edu
University of New Mexico University Libraries

On 3/1/2010 6:56 AM, Michael McEvoy wrote:
> That doesn't sound like an EZ proxy issue. That's a Google Maps issue.
>
> The Google Maps API is dependent upon maps being served from a given URL (say, www.brandeis.edu). Its
possible that if Reference USA is using Google Maps (I'm not actually aware of that) or something on your
site is using Google Maps, then it would spaz being passed through your EZ Proxy server, which has a
different URL that the assigned URL for the API.
>
> ----- Original Message -----
> From: "Katherine Collins"<kcollins <at> brandeis.edu>
> To: "EZProxy discussion list"<ezproxy <at> ls.suny.edu>
(Continue reading)

Ours, Mike | 1 Mar 19:04 2010

RE: Authenication problem

Stephen and Brian,

Thank you for sharing your knowledge and advice. I will take your suggestions to our IT department and
hopefully we can resolve the problems.

Mike

Michael Ours
Electronic Resources Librarian
Knight-Capron Library
Lynchburg College
1501 Lakeside Dr., Lynchburg, VA 24501
434/544-8206               FAX: 434/544-8499
ours.m <at> lynchburg.edu

-----Original Message-----
From: Stephen Loeckle [mailto:SLoeckle <at> parkercc.edu]
Sent: Monday, March 01, 2010 11:40 AM
To: EZProxy discussion list
Subject: RE: [ezproxy] Authenication problem

Hi Mike,

If the timing is undeniable then I will mention this tidbit. Automatic updates on servers can cause
problems depending on how you configure the service. I quite often see servers that are configured to
download AND install updates automatically then prompt for manual reboot. In this fashion, the server is
left in limbo or an unstable state until a reboot because system libraries/dlls get replaced which often
crashes the software running on it. I prefer the method of auto download and notify but no auto install and
no auto reboot.

(Continue reading)

Lynn Floyd | 1 Mar 19:06 2010

Evergreen Sip setup

Does anyone have the basic configuration for Ezproxy to work with Evergreen via SIP?  We just migrated and now I am trying to get SIP to work?
 

Lynn Floyd
lfloyd <at> andersonlibrary.org
Anderson County Library
864-260-4500 x181
http://www.andersonlibrary.org
 

 

From: Bunt, Jody [mailto:JBunt <at> ci.garland.tx.us]
Sent: Friday, February 26, 2010 9:42 AM
To: EZProxy discussion list
Subject: [ezproxy] EZproxy Integration w/ SirsiDynix Symphony

We are in the midst of migrating to SirsiDynix’s Symphony SaaS product.  Does anyone on this distribution have experience configuring EZproxy to interface with Symphony?  We would appreciate any guidance you could provide.

 

Thanks in advance for your help!

 

Jody Bunt, PMP
Project Manager – IT Services

City of Garland

 

You are currently subscribed to ezproxy as: Lfloyd <at> andersonlibrary.org.
To unsubscribe, send request to scacad <at> itec.suny.edu

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Bunt, Jody | 1 Mar 19:29 2010
Picon
Picon

RE: EZproxy Integration w/ SirsiDynix Symphony

Seth,

Thank you very much for the detailed response.   We do have several
members of the staff that will be at the conference as well.  Erpin Zhao
is the individual that would appreciate the opportunity to talk to you
and he will be at the conference.  I have forwarded on your response to
him.  I am hopeful the two of you can meet while you are there.  If not,
we would appreciate the opportunity to talk to you further when everyone
returns.

Again, thank you very much for your response.  We'll be in touch soon.

Jody Bunt
Project Manager - IT Services
City of Garland

-----Original Message-----
From: Seth McQuale [mailto:smcquale <at> nyit.edu] 
Sent: Monday, March 01, 2010 10:49 AM
To: EZProxy discussion list
Subject: Re: [ezproxy] EZproxy Integration w/ SirsiDynix Symphony

Jody,

Sorry for the delay, we had a snow day Friday.

We're not an SaaS site, but can show you how to list ebooks in Symphony,
which should be about the same way you would be doing it on an SaaS
system.

This is largely a cataloging issue.

I will demonstrate with a Safari Tech Online ebook, _Network Security
Hacks_,
which is listed in our catalog here:

http://bearcat.nyit.edu/uhtbin/cgisirsi/x/0/0/5?searchdata1=ocm85872819{
001}

Now, the unadulterated URL came from the factory looking like:

http://proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

The URL should be altered to include your EZproxy server data. Our
EZproxy
server has as its hostname "arktos," so the full URL looks like (which
you
can see in our catalog with a mouseover):

http://arktos.nyit.edu/login?url=http://
	...proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

...so, when we retrieve a batch of MARC records from the Safari website,
the 856 field looks like (MarcEdit format):

4\$zConnect to this resource online$uhttp://
	...proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

and, in MarcEdit, we add the EZproxy data using Search & Replace:

4\$zConnect to this resource
online$uhttp://arktos.nyit.edu/login?url=http://
	...proquest.safaribooksonline.com/?uiCode=nyit&xmlId=0596527632

So, talk to the SirsiDynix folks about how electronic books are handled
in Symphony and inquire (or have the catalogers inquire) about dealing
with ebooks. Make sure the data migration folks work transparently*
with your cataloging staff with regard to configuring your e-resources.

I don't know about how Horizon handles e-resources, but there is an
option
for Symphony of adding a dedicated "library" to your catalog. You can
see
what I mean by going to our catalog and limiting searches to
"E-Library,"
which is treated like a discrete library branch. However, remember that
it
costs more for each additional library added to your OPAC.

I'll be glad to help further with this, however, I'll be leaving
tomorrow
for the SirsiDynix conference. If anyone from Garland is going, s/he can
certainly look me up for more info.

*I'm not accusing them of not being transparent, I'm just saying the
ebook
stuff might get lost amongst so many other issues. If your catalogers
haven't had their Symphony training yet, tell them to make sure they
remember to ask their trainer about cataloging e-resources. Also, tell
the
catalogers to read the WorkFlows helpfiles on e-resources exhaustively.

Bunt, Jody wrote:
> We are in the midst of migrating to SirsiDynix's Symphony SaaS
product.  
> Does anyone on this distribution have experience configuring EZproxy
to 
> interface with Symphony?  We would appreciate any guidance you could 
> provide.
> 
>  
> 
> Thanks in advance for your help!
> 
>  
> 
> *Jody Bunt, PMP
> *Project Manager - IT Services
> 
> City of Garland

--

-- 
----------------------------
Seth McQuale, Systems Librarian
New York Institute of Technology
Old Westbury, NY  11568-8000
smcquale <at> nyit.edu
(516) 686-1164 [fax (516) 686-1320]
----------------------------

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