1 Nov 2004 18:08
NewsScan Daily, 1 November 2004 ("Above The Fold")
NewsScan <newsscan <at> newsscan.com>
2004-11-01 17:08:46 GMT
2004-11-01 17:08:46 GMT
NewsScan Daily, 1 November 2004 ("Above The Fold")
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NewsScan Daily is underwritten by RLG, a world-class organization
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"ABOVE THE FOLD"
Spyware Epidemic Threatens to Stall Computer Industry
Internet Music Rewrites Industry Rules
Comparison Shop Your Local Mall from Home
Do-It-All Gadgets Do Too Much
'Robotiquette' for Robots
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Honorary Subscriber: Christopher Morley
SPYWARE EPIDEMIC THREATENS TO STALL COMPUTER INDUSTRY
Computer makers say that their technical support lines are lit up by
consumers frustrated over sluggish performance and increasingly they're
tracing the problems back to one culprit: spyware. Companies are concerned
about the cost of the calls, but they're even more worried that that
customers will wrongly blame them for performance deficiencies. Russ
Cooper, senior scientist with TruSecure Corp., says now that spyware has
become epidemic, it's time for Microsoft and other technology companies to
launch a public education campaign along the lines of the old "Only *you*
can prevent forest fires" concept. The industry's incentive is pure
survival, says Cooper. Microsoft officials blame rogue software for up to a
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