London One-Day Course on Agile UCD, 10 May 2010

(Apologies if you receive more than one of these.)

We're running a one-day course on how to integrate User-Centred Design
with Agile methods such as Scrum. The course builds on our research into
empathizing skills and takes an 'emotionally intelligent' approach to
selling UCD within technology-led teams.

BENEFITS

You will learn how to address usability and user experience within an
Agile team through the persuasive use of user-centred design techniques
and quantitative evidence.

- Understanding Agile, users and the relationship between them
- Promoting empathy with UCD techniques (empathetic design)
- Knowing what evidence will be most effective (persuasive facilitation)
- Adding value to an Agile team with UCD
- Extensive bibliography and further reading

FEATURES

- 'Up-front' versus Agile UCD
- Conceptual models
- Personas
- User stories
- Usability testing
- UX maturity of Agile teams
- Outsourcing UCD activities
- Adding value to the Agile team
- Scenarios