William Hudson | 21 Mar 16:16 2014
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Reminder: Card Sorting and Agile UX/UCD Courses at CHI 2014

(Early registration for the conference finished this week but you can add courses at any time.)

The full list of courses available at CHI 2014 in Toronto is available at
http://chi2014.acm.org/program/by-venue/courses 

I'm running two that I'd like to draw to your attention:

-          C07 Card Sorting for Navigation Design (but also of general application in research and design)

-          C13 Agile UX & UCD

These are half-day courses on Tuesday and Wednesday morning, respectively (29 & 30 April). Both were
fully-subscribed last year, so book early to avoid disappointment!

There are 23 others! If you've already registered, you can add courses by visiting your registration page.
For new registrations, just add them as part of the process. Visit https://www.regonline.com/register/login.aspx?eventID=1391976

Regards,

William Hudson
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)
UK 01235 522859
World +44 1235 522859
Skype williamhudsonskype

Guerrilla UCD - Usability and User-Experience Webinars for the Whole Team
www.guerrillaucd.com |  <at> guerrillaucd

Syntagm is a limited company registered in England and Wales (1985)
(Continue reading)

William Hudson | 4 Feb 11:00 2014
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February Update - Guerrilla UCD Live and Card Sorting

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

February Update – Guerrilla UCD Live and Card Sorting

 

We now have a series of dates for our Agile User Experience and Persona-Driven Design workshops in London, Tallinn and Hamburg (March, April and May, respectively). These sessions are aimed at building better understanding of how to integrate user experience and user-centred design with Agile approaches (day 1) and walking participants through the entire design cycle with a practical project (days 2 & 3). Early booking for London runs until 24 February:

 

·         Day 1: Agile User Experience (how to do UX in lean and Agile ways to better fit with the development process)

·         Days 2 & 3: Persona-Driven Design (a two-day workshop taking participants from user research through to conceptual models and visual specifications)

 

Full details and booking are available online.

 

Guerrilla UCD at the Interaction Design Foundation

 

Our recorded Guerrilla UCD webinars are still going strong at the Interaction Design Foundation web site. All 16 webinars are presented as a course, free with the cost of membership (currently EUR 98 / GBP 80 / USD 150). Visit http://bit.ly/ixd-ucd for more details.

 

Also, our two courses at CHI 2014 in Toronto have been scheduled; they are Card Sorting for Navigation Design on Tuesday morning, 29 April and Agile User Experience and UCD on Wednesday morning, 30 April. Further details (and 23 more courses!) at http://chi2014.acm.org/program/by-venue/courses.

 

Card Sorting with SynCapsV3

 

Speaking of card sorting, we have news of two special offers on our card sorting analysis package for Windows, SynCapsV3. The first is that it is now free for academic use – all you need is an academic email address to obtain a free license during checkout (limited to one license per email address). The second is that UXPA members are now entitled to a 15% on SynCapsV3 licenses.

 

In both cases, just download and install the software. Then click Buy/Transfer to obtain a license. Visit www.syncaps.com for general information, videos and downloads or www.syncapsv3.com to jump straight to the V3 download.

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 10 Jan 12:06 2014
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January Update - Interaction Design Foundation and Guerrilla UCD Live!

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

January Update – Interaction Design Foundation and Guerrilla UCD Live!

 

Happy 2014! We’re proud to announce that the Interaction Design Foundation is running our recorded Guerrilla UCD webinars as an online course, which is included in the cost of membership. So if you or your colleagues have been interested in the webinars but didn’t have the funds, now is the time to act. The cost is currently EUR 98 / GBP 80 / USD 150. Visit http://bit.ly/ixd-ucd for more details.

 

If you’d like some face time on UCD and Agile integration, we’re running a 3-day live event in London and Hamburg. The workshops will cover many of the topics addressed in by Guerrilla UCD Agile/Lean webinars, and also give participants a chance to get their hands dirty using techniques like personas and persona stories. The event consists of:

 

·         Day 1: Agile User Experience (how to do UX in lean and Agile ways to better fit with the development process)

·         Days 2 & 3: Persona-Driven Design (a two-day workshop taking participants from user research through to conceptual models and visual specifications)

 

Full details and booking are available online.

 

And finally, two of our courses have been accepted for the CHI 2014 conference in Toronto this Spring. More details to follow but see http://chi2014.acm.org/ if you’re interested in attending the conference.

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 5 Dec 17:48 2013
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December Update - Guerrilla UCD Live!

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

December Update – Guerrilla UCD Live

 

We’re running a 3-day live event in London towards the end of March (24-26), that will cover many of the topics addressed in our Guerrilla UCD webinars, and also give participants a chance to get their hands dirty using techniques like personas and persona stories. The event consists of:

 

Day 1: Agile User Experience (how to do UX in lean and Agile ways to better fit with the development process)

Days 2 & 3: Persona-Driven Design (a two-day workshop taking participants from user research through to conceptual models and visual specifications)

 

Full details and booking are available online.

 

Don’t forget that we are also now into our December sale of Guerrilla UCD webinars - a substantial 75% discount on downloadable videos and slides until the end of the year. Most webinars are now €13 / £11 / $17 while all 16 in the series will cost only €162 / £137 / $212 with our 5-for-the-price-of-4 discount. Visit our webinar basket to order these for immediate access. Videos are in WMV format; slides are one-per-page PDFs.

 

With best wishes for the holiday season,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 20 Nov 11:51 2013
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November Update - Guerrilla UCD Winter Sale

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

November Update – Guerrilla UCD Winter Sale: All webinars 75% off until 31-Dec-2013

 

With the completion of recording for 2013, we are offering a substantial 75% discount on downloadable videos and slides until the end of the year. Most webinars are now €13 / £11 / $17 while all 16 in the series will cost only €162 / £137 / $212 with our 5-for-the-price-of-4 discount.

 

Use the “+ all” button at the bottom of the webinar basket to easily order the whole series and then choose your billing currency. Videos are in WMV format; slides are one-per-page PDFs.

 

The full series is listed below. Several of the Agile & Lean UCD webinars (13-15) include persona stories – see www.personastories.com for my ACM Interactions article on this topic.

 

1. Guerrilla UCD Boot Camp

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

12. Making the Case for UCD in Agile

13. Integrating UCD & Agile

14. Agile UX: Users, Personas & Design Maps

15. Agile UX: Use Cases, Stories & Scenarios

16. Agile UX: Conceptual Models

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 8 Oct 16:39 2013
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October Update - Guerrilla UCD, New Article and Events

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

October Update – Guerrilla UCD, New Article and Events

 

We’ve almost wrapped up Guerrilla UCD for this year. If you missed any of the earlier webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com.

 

Lean & Agile Webinars (12 Sep – 17 Oct)

12. Making the Case for UCD in Agile (now available as a recording)

13. Integrating UCD & Agile (now available as a recording)

14. Agile UX: Users, Personas & Design Maps (now available as a recording)

15. Agile UX: Use Cases, Stories & Scenarios (10 Oct)

16. Agile UX: Conceptual Models (17 Oct)

 

You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

New Article: I have an article coming up in the Nov-Dec issue of the ACM Interactions magazine called ‘User Stories Don’t Help Users: Introducing Persona Stories’. I hope the title says it all but if you need further clues, the I describe numerous deficiencies with user stories (from a user-centred design perspective) and explain how moving to ‘persona stories’ improves user experience. You can read a draft of the article (with full references lacking in the published article) at www.personastories.com.

 

I’ll be talking about persona stories at several events:

-          Persona-Driven Design Workshop, 22/23 Oct, Riga (http://devtraining.eu/persona-driven-design)

-          UCD 2013, 8/9 Nov - London (http://2013.ucduk.org)

-          Talk at DEVCONFU in Riga, 13 Nov, Latvia (http://devconfu.eu/events/devconfu-in-riga)

-          Talk at interaction2014, 5-8 Feb 2014, Amsterdam (to be confirmed, http://interaction14.ixda.org)

 

If you’re in striking distance of London, do have a look at the UCD 2013 conference. It was very well received last year (as UCD 2012!). Early booking discounts are still available.

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 4 Sep 15:56 2013
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September Update - Guerrilla UCD: Lean & Agile UX

(I hope you will find this occasional newsletter useful and interesting, but if not please just reply to let me know.)

 

September Update – Guerrilla UCD: Lean & Agile UX

 

Guerrilla UCD has moved into the final phase for this year. If you missed any of the earlier webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com. Also, this year you will have access to the 2012 resources as soon as you sign up for a 2013 webinar.

 

Lean & Agile Webinars (12 Sep – 17 Oct)

12. Making the Case for UCD in Agile

13. Integrating UCD & Agile

14. Agile UX: Users, Personas & Design Maps

15. Agile UX: Use Cases, Stories & Scenarios

16. Agile UX: Conceptual Models

 

You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

(Unsubscribe by replying or by sending an empty email to ucd-leave <at> mailman.syntagm.co.uk)

 

William Hudson | 4 Jun 11:07 2013
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June Update – Card Sorting and Guerrilla UCD

(Apologies if you receive more than one of these.)

 

June Update – Card Sorting and Guerrilla UCD

 

Our SynCapsV3 Spring Sale continues. It is the world’s most comprehensive card sorting analysis package and works equally well for online sorts (for WebSort or Optimal sort) and paper sorts. Until the end of June, you can receive a 25% discount by entering the promotion code ‘SPRING13’.

 

Guerrilla UCD has moved into the tactics phase. If you missed any of the strategy webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com. Also, this year you will have access to the 2012 resources as soon as you sign up for a 2013 webinar.

 

Tactics Webinars (starting 23 May)

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

 

Our Lean and Agile webinars start on 12 Sep after a summer break. You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

I hope this is of interest. If not, please just reply to let me know.

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

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William Hudson | 13 May 16:07 2013
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May Update – Card Sorting and Guerrilla UCD

(This email can also be read online at https://www.syntagm.co.uk/design/blog/?p=242)

 

May Update – Card Sorting and Guerrilla UCD

 

We’re having a Spring Sale on the world’s most comprehensive card sorting analysis package, SynCapsV3 for Windows. When you buy a license, enter the promotion code ‘SPRING13’ before the end of June and you’ll receive a 25% discount. The normal price is €240 / £200 / $320 but with the sale the figures are €180 / £150 / $240 (plus VAT where applicable). You can choose the billing currency during checkout. Visit http://www.syntagm.co.uk/design/cardsortdl.shtml#syncapsv3 to download the software and click ‘Buy’ in the licensing dialog to purchase a license. Don’t forget to enter the promotion code!

 

In our Guerrilla UCD webinar series, we are just coming to the end of the first five strategy webinars. Last week’s session was on human error and error handling (messages and feedback). Coincidentally, Jakob Nielsen has just published an Alert Box article on one of the topics we discussed, novel versus routine tasks. See http://www.nngroup.com/articles/novel-vs-routine-tasks/

 

If you missed the session, jump to http://www.syntagm.co.uk/guerrillaucd/errorhandling.shtml to buy instant access to the video and slides. Next week’s webinar is on usability evaluation methods while our tactics webinars (covering more specific design topics) start on 23 May.

 

Strategy Webinars

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

 

Tactics Webinars (starting 23 May)

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

 

Our Lean and Agile webinars start on 12 Sep after a summer break. You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

Regards,

 

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)


Syntagm is a limited company registered in England and Wales (1985).

Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

 

Author of Lighting the Road Ahead – The 55 minute guide to usability, accessibility and SEO
www.lightingtheroadahead.com

 

Guerrilla UCD – Usability & User Experience Webinars
www.syntagm.co.uk/guerrillaucd  | <at> GuerrillaUCD

 

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William Hudson | 9 Apr 13:02 2013
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Visual Design Webinar and User Requirements Survey Reminders

(Apologies if you receive more than one of these.)

 

Don’t forget that our second Guerrilla UCD webinar, on visual design (for non-designers), is this Thursday at 16:30 London time. Visit bit.ly/gucd-2 for details and to register.

 

Also, please complete our 30-second user requirements survey if you haven’t already (and don’t forget that user requirements are the things that you start with to identify needs – so chances are that if you’re using use cases AND user stories on the same project, the use cases are being used for specification, not user requirements).

 

The survey is at bit.ly/ur_survey. Please circulate/RT to friends and colleagues, especially anyone on the development side (I’ve tweeted this on <at> guerrillaucd).

 

Regards,

William Hudson
User Experience Strategist , Syntagm Ltd

Courses Co-Chair, CHI 2013 (Paris)
Conference Committee, UCD 2013 (London)

 

Guerrilla UCD – Usability and User-Experience Webinars for the Whole Team
www.guerrillaucd.com | <at> guerrillaucd

 

Syntagm is a limited company registered in England and Wales (1985)

Registration Number: 1895345 | 10 Oxford Road, Abingdon OX14 2DS (UK)

 

 

 

 

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William Hudson | 4 Apr 15:31 2013
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Very brief user requirements survey

(Apologies if you receive this more than once.)

 

We are running a very brief (30-second) survey on user requirement methods such as use cases and user stories for an article I’m writing.

 

It will take less than 30 seconds. Please distribute it widely; it’s intended for both UX professionals and developers.

 

Survey link: http://bit.ly/ur_survey

 

Thanks in advance!

 

Regards,

William (Hudson)
User Experience Strategist , Syntagm Ltd

Courses Co-Chair, CHI 2013 (Paris)
Conference Committee, UCD 2013 (London)

 

Guerrilla UCD – Usability and User-Experience Webinars for the Whole Team
www.guerrillaucd.com | <at> guerrillaucd

 

Syntagm is a limited company registered in England and Wales (1985)

Registration Number: 1895345 | 10 Oxford Road, Abingdon OX14 2DS (UK)

 

Attachment (smime.p7s): application/pkcs7-signature, 8 KiB

Gmane