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Richard Law | 2 Nov 2004 01:01
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[Sigia-l] Redirects...

I'm curious to know what sort of user experience details people on the 
list have used on their redirect pages:
- messaging to customers/users
- how long the page is displayed before automatically redirecting to 
the new URL
- etc.

Any feedback will be appreciated. Thanks!

*****
Richard

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Todd Warfel | 1 Nov 2004 17:11

[Sigia-l] Documentum Consultants

Any on this list? Or do any of you know of any good Documentum 
consultants. Please forward them off-list.

PS. I've already checked their website.

Cheers!

Todd R. Warfel
Partner, Design and Usability Specialist
MessageFirst | making products easier to use
--------------------------------------
Contact Info
voice: 	(607) 339-9640
email: 	twarfel <at> messagefirst.com
web: 	www.messagefirst.com
aim: 	twarfel <at> mac.com
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.

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Web Indexing | 2 Nov 2004 07:55
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[Sigia-l] Poem on automated categorisation

If you like your taxonomy advertisements in verse, there is a rather
good poem at http://www.dataharmony.com/papers/dhpoem.htm.

Glenda.

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Pete Stott | 2 Nov 2004 13:32
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[Sigia-l] creating large site maps

Hi,

I've been asked to create an exhaustive site map for a large (roughly 400
page) pre-existing web site. The map will be printed out by the client on
lots of A0 sheets.

They have asked that the deliverable be a Visio document, with each page
assigned 3 attributes

1) page title
2) URL
3) template name

I am working with Visio 2000, but I understand that 2003 does have some
ability to create automatic sitemaps. Is it any good? Are there better
programmes? 

I would be very grateful for any tips you may have.

Thanks,

Pete

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Karl Fast | 2 Nov 2004 16:03
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Re: [Sigia-l] Redirects...


> I'm curious to know what sort of user experience details people on the 
> list have used on their redirect pages:
> - messaging to customers/users
> - how long the page is displayed before automatically redirecting to 
> the new URL
> - etc.

You need to look at this from at least two perspectives.

First, the user who finds this page and is redirected. I don't know
what to advise here since I don't have enough experience. The
biggest problem with the immediate redirect (as usually implemented)
is that it breaks the back button (go back one and you immediately
get sent forward again....ggrrrr).

Second, the robot who is crawling the page. If you move a page you
should return the proper HTTP redirection code. If you don't then
Google and Yahoo won't properly update their index. I think 301 is
the HTTP status code for "moved permanently."

I haven't had to worry about this at a technical level, but I do
know that this is a problem for the search engines. That problem
trickles down to your end user, especially if most people find your
content via a search engine.

--karl
http://www.livingskies.com/

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Dan Saffer | 2 Nov 2004 17:11
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Re: [Sigia-l] Redirects...


On Nov 1, 2004, at 7:01 PM, Richard Law wrote:

> I'm curious to know what sort of user experience details people on the 
> list have used on their redirect pages:
> - messaging to customers/users
> - how long the page is displayed before automatically redirecting to 
> the new URL
> - etc.

Wouldn't the best experience be to make the redirect as seamless as 
possible (unnoticeable)? It's fairly easy to do, and doesn't need to be 
maintained, only set up. Prevents putting the onus on users to change 
their links or bookmarks. Most users, I would imagine, don't care about 
the address, only in accessing the content on the page.

Dan

Dan Saffer
M. Design Candidate, Interaction Design
Carnegie Mellon University
http://www.odannyboy.com

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William Denton | 2 Nov 2004 17:37
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[Sigia-l] Microsoft's intranet and personality typing

Stephen Abram (president of the Canadian Library Association, and a VP at
Sirsi) gave an interesting talk last night here in Toronto on working with
decision-makers.  He talked a bit about personality types, and how that
influences how people look for information and how they interpret and use
it.

One thing really caught my attention: he said that Microsoft is in its
fifth revision of its intranet and what a user sees is based on the user's
personality type.  Apparently people are typed and the results are used to
generate how the screens look and what sorts of results are given to
searches.  Does anyone know more about this?  It's a fascinating idea,
both for how it works and all the privacy issues it raises.

Bill
--

-- 
William Denton : Toronto, Canada : http://www.miskatonic.org/ : Caveat lector.

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Sarah Brodwall | 2 Nov 2004 17:49
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Re: [Sigia-l] Redirects...

On Tue, 2 Nov 2004 11:11:53 -0500, Dan Saffer <dan <at> odannyboy.com> wrote:
> Wouldn't the best experience be to make the redirect as seamless as
> possible (unnoticeable)? It's fairly easy to do, and doesn't need to be
> maintained, only set up. Prevents putting the onus on users to change
> their links or bookmarks. Most users, I would imagine, don't care about
> the address, only in accessing the content on the page.
> 
> Dan

You can do this on the server side so it's completely
seamless--unnoticeable to the user, properly indexed by robots.  It's
great for when you have to reorganize a site, so that you don't end up
breaking people's bookmarks; I wish more sites would use redirects
properly.  There are different HTTP codes based on whether the
redirect should be permanent or temporary, etc.  I expect this is
something that's generally handled by sysadmins, not directly by IA's?

~Sarah
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Marcy Jacobs | 2 Nov 2004 18:23
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[Sigia-l] Need Intranet/Portal Survey Questions

Hi All,
I am working on a new version of my company's portal.
Our first task is to find out what the users
(employees) want to get out of their portal, how it
would make their lives easier and what would get them
to use and update the portal (aside from good
content). 

Do any of you have similar surveys that you could
share? Advice? Articles? Anything would be helpful.

thanks,
Marcy

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Richard Wiggins | 2 Nov 2004 18:22
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Re: [Sigia-l] RE: Search and "special" keywords

Todd,

I'm also a huge advocate of the "Best Bets" approach -- and, as it
happens, a loyal USAA customer.

The question isn't whether you should do a registered keywords or Best
Bets approach; it's why doesn't everyone.  A small number of
registered keywords -- 500 to 1000 -- can direct your customers to THE
right page.  No search engine can achieve results anywhere near as
effective.

Here is an article on the concept:

http://www.infotoday.com/searcher/oct02/wiggins.htm

A registered keyword system is easy to implement and has huge payoffs.
 If you'd like an example of a large organization that understands
Best Bets, try the BBC or Microsoft.  If you'd like an example of a
large organization that doesn't, go to ibm.com and search for:

 x40

That's the leading ultraportable laptop on the planet.  The first item
on the hit list should be "the" home page for the X40.  Instead, it's
a press release.

The only downside is the possibility of political disputes over what
page is "the" page for what keyword (he says on Election Day!).  But
from what I know of USAA, your organization is perhaps less
susceptible.
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Gmane