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[Trac] Generating reports with response time for clients


Hi :)

Is there a plug/macro/scripts for Trac to generate a report that shows
if giving response to tickets follow a time frame agreed on with a
customer ?

One should be able to define a start and an end date and eg. see how
many tickets with the priority Blocker, which the developers not has
responded to in eg. 2 hour ...

If the feature not already exists my company is willing to sponsor the
development - so plz give feedback if you're up to job and have a done
trac addons before

Br
/sune

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Ian Jones | 1 Feb 06:14
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[Trac] Re: Generating reports with response time for clients


You might want to check out this plugin:

http://trac-hacks.org/wiki/TracMetrixDashboard

Works for our similar needs.

Ian

sune@... wrote:
> Hi :)
>
> Is there a plug/macro/scripts for Trac to generate a report that shows
> if giving response to tickets follow a time frame agreed on with a
> customer ?
>
> One should be able to define a start and an end date and eg. see how
> many tickets with the priority Blocker, which the developers not has
> responded to in eg. 2 hour ...
>
> If the feature not already exists my company is willing to sponsor the
> development - so plz give feedback if you're up to job and have a done
> trac addons before
>
>
> Br
> /sune
>
> >
>
(Continue reading)

[Trac] Mercurial plugin - "can't compare datetime.datetime to int"


I'm having some troubles setting up the Mercurial plugin relating to
the
above error.  I first got the error when I had just initialised the
environment, the plugin would refuse to read anything about the source
tree and changelog.

The backtrace pointed to versioncontrol/web_ui/browser.py lines 178-9.
Reasoning rashly that this was something to do with display sort order
(I don't know any Python, and am fairly new to trac) I thought it
might
go if I commented out this (presumed?) comparison of a unix time to a
native time object:

    def insert(self, datetime):
        self._total = None
        #self.oldest = min(self.oldest, datetime)
        #self.newest = max(self.newest, datetime)

and that worked, I was able to browse the source.

I got the same error just now trying to look at the timeline

  Repository checkins event provider (ChangesetModule) failed:
  TypeError: can't compare datetime.datetime to int

I'd rather stop bodging this and find out whether it's an obvious fix.
If it's not are there any more diagnostics I could provide?  My
various
dependency versions:
(Continue reading)

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[Trac] Re: Generating reports with response time for clients


It seems to be a little overkill (and ufinished too) for our needs -
can anyone recommend another solution

Br
/sune

On Feb 1, 6:14 am, Ian Jones <shrt...@...> wrote:
> You might want to check out this plugin:
>
> http://trac-hacks.org/wiki/TracMetrixDashboard
>
> Works for our similar needs.
>
> Ian
>
> s...@... wrote:
> > Hi :)
>
> > Is there a plug/macro/scripts for Trac to generate a report that shows
> > if giving response to tickets follow a time frame agreed on with a
> > customer ?
>
> > One should be able to define a start and an end date and eg. see how
> > many tickets with the priority Blocker, which the developers not has
> > responded to in eg. 2 hour ...
>
> > If the feature not already exists my company is willing to sponsor the
> > development - so plz give feedback if you're up to job and have a done
> > trac addons before
(Continue reading)

Christian Boos | 1 Feb 13:28
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[Trac] Re: Mercurial plugin - "can't compare datetime.datetime to int"


Hello Matthew,

matthew@... wrote:
> ...
>
> trac (and mercurial plugin):
>   0.11dev-r6425
>
>   

Are you sure you're using the mercurial-plugin-0.11 branch (and not the 
mercurial-plugin one, which is exclusively for 0.10)?
You can easily check by going in the Admin/plugins page.

-- Christian

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[Trac] how to configure apache in windows for trac


Dear all,
         Here by i gave the files, which i installed now.
1.Python 2.3.5 for win32
2. trac 0.10.4
3. clearsilver-0.9.14.(py2.3)
4. Genshi-0.4.4
5.Pysqlite-2.3.2
6. Setuptools-0.6c7
7. Silvercity-0.9.7
8. svn-python-1.4.6.py2.3
9. Apache 2.2.8

           I created new trac environment as
c:\Python23\Scripts>trac-admin.py d:\projects\trac\my-project initenv

I had given the default value for all things. After, it says
congratulations.

And now, if i try with standalone server,
c:\python23\Scripts> tracd -p 8000 d:\projects\trac\my-project

I got the trac home page by http://localhost:8000/my-project,but when
i click login,it says authentication not available.see trac
documentation.

And then, i tried with apache ,I also edited apache httpd.conf file
for Cgi, but i didnt get the trac page.

what can i do now.. kindly guide me the steps for authentication and
(Continue reading)

[Trac] Re: Mercurial plugin - "can't compare datetime.datetime to int"


Hi Christian, thanks for the reply-

Christian Boos wrote:
> > Hello Matthew,
> >
> > matthew@... wrote:
>> >> ...
>> >>
>> >> trac (and mercurial plugin):
>> >>   0.11dev-r6425
>> >>
>> >>
> >
> > Are you sure you're using the mercurial-plugin-0.11 branch (and not the
> > mercurial-plugin one, which is exclusively for 0.10)?
> > You can easily check by going in the Admin/plugins page.

Aha, no I wasn't, it was 0.10.  0.11 (installed globally, as the 0.10
was) gives me this error:

Warning: Can't synchronize with the repository (Unsupported version
control system "hg". Check that the Python support libraries for "hg"
are correctly installed.)

The debug log shows me that the plugin was loaded, so I'm not sure why
hg isn't recognised as a repository type.  Here's the debug log:

2008-02-01 14:12:46,849 Trac[__init__] DEBUG: Loading
trac.ticket.web_ui
(Continue reading)

Emmanuel Blot | 2 Feb 12:07
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[Trac] Re: how to configure apache in windows for trac


> And now, if i try with standalone server,
> c:\python23\Scripts> tracd -p 8000 d:\projects\trac\my-project
>
> I got the trac home page by http://localhost:8000/my-project,but when
> i click login,it says authentication not available.see trac
> documentation.

You may want to read the documentation again and look at the tracd
option: you need the -a option, and a htdigest or htpasswd file.

http://trac.edgewall.org/wiki/TracInstall#ConfiguringAuthentication

HTH,
Manu

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X-Face

[Trac] Re: how to configure apache in windows for trac


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Friday 01 February 2008 14:05:39 jprakash415@... wrote:
> 
> Dear all,
>          Here by i gave the files, which i installed now.
> 1.Python 2.3.5 for win32
> 2. trac 0.10.4
> 3. clearsilver-0.9.14.(py2.3)
> 4. Genshi-0.4.4
> 5.Pysqlite-2.3.2
> 6. Setuptools-0.6c7
> 7. Silvercity-0.9.7
> 8. svn-python-1.4.6.py2.3
> 9. Apache 2.2.8
> 
>            I created new trac environment as
> c:\Python23\Scripts>trac-admin.py d:\projects\trac\my-project initenv
> 
> I had given the default value for all things. After, it says
> congratulations.
> 
> 
> And now, if i try with standalone server,
> c:\python23\Scripts> tracd -p 8000 d:\projects\trac\my-project
> 
> I got the trac home page by http://localhost:8000/my-project,but when
> i click login,it says authentication not available.see trac
(Continue reading)

Reynier Perez Mira | 2 Feb 21:01
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[Trac] Problems initializing enviroment


Hi every:
I have installed Trac in Windows 2003 Server R2. Following the guide instructions for init a enviroment and
trying to make Trac work with PostgreSQL I get this error:

Creating and Initializing Project
Failed to create environment. No module named pyPgSQL
Traceback (most recent call last):
  File "D:\Server\Python\Lib\site-packages\trac\admin\console.py", line 541, in
do_initenv
    options=options)
  File "D:\Server\Python\Lib\site-packages\trac\env.py", line 187, in __init__
    self.create(options)
  File "D:\Server\Python\Lib\site-packages\trac\env.py", line 304, in create
    DatabaseManager(self).init_db()
  File "D:\Server\Python\Lib\site-packages\trac\db\api.py", line 70, in init_db
    connector.init_db(**args)
  File "D:\Server\Python\lib\site-packages\trac\db\postgres_backend.py", line 65
, in init_db
    cnx = self.get_connection(path, user, password, host, port, params)
  File "D:\Server\Python\lib\site-packages\trac\db\postgres_backend.py", line 46
, in get_connection
    cnx = PostgreSQLConnection(path, user, password, host, port, params)
  File "D:\Server\Python\lib\site-packages\trac\db\postgres_backend.py", line 11
7, in __init__
    from pyPgSQL import PgSQL
ImportError: No module named pyPgSQL

What's wrong here?
Cheers and thanks
(Continue reading)


Gmane