Hi All,
I've been pulling my hair out over this problem and hopefully someone on this list will be able to help.
Here is the situation:
Staging:
I've had an asterisk staging machine set up for a couple of months in preparation for going live with a project. It is running Ubuntu Server 8.04 x86 with asterisk 1.4.17-dfsg.2ubuntu1
It is connected via voxbone to the PSTN network and everything is working fine.
Production:
I have just installed our production box which is on a different network but is connected straight to the internet - no firewalls etc.
It is running Ubuntu Server 8.04 amd64 with asterisk 1.4.17-dfsg.2ubuntu1 and an identical configuration (I copied all the files across directly as part of debugging this problem)
I can connect to this box via sip - and I can see the call happening but the rtp is going to the wrong destination.
I have be working with voxbone to try to resolve this but it looks like the asterisk server on the production machine is not responding correctly with it's RTP streams. The voxbone number is part of their new configuration where the SIP connection comes from a central SBC server (
81.201.82.39) but the RTP is transmitted to and from the local POP - in snippet below from working server (
81.201.84.141).
When connections are coming to the Production box it is incorrectly sending the RTP traffic to the sip originating box, i.e.81.201.82.39 instead
81.201.84.141 and so no audio is working.
NOTE: I am using the exact same voxbone number - I have reconfigured it between tests to see if it was a problem with their new configuration but my staging machine seems to work perfectly but the production one does not.
Questions from this are:
- Could this be a problem with the AMD64 build or is this very unlikely.
- How can I get more information to debug this better?
- Could this possibly be a bug in asterisk only on AMD64 builds?
I've attached some traces from the calls below:
RTP data flow from working server:
17.328338
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19838, Time=32000
17.348335
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19839, Time=32160
17.368336
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19840, Time=32320
17.388337
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19841, Time=32480
17.408337
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19842, Time=32640
17.428337
203.206.181.174 ->
81.201.84.141 RTP PT=ITU-T G.711 PCMA, SSRC=0x670F1498, Seq=19843, Time=32800
But the RTP data from the production (non working) server sends the RTP to
81.201.82.39 9.673564
81.201.82.39 ->
63.138.188.91 SIP/SDP Request: INVITE
sip:61390015580 <at> 63.138.188.91, with session description
9.673961
63.138.188.91 ->
81.201.82.39 SIP Status: 100 Trying
9.674207
63.138.188.91 ->
81.201.82.39 SIP/SDP Status: 200 OK, with session description
9.918465
81.201.82.39 ->
63.138.188.91 SIP Request: ACK
sip:61390015580 <at> 63.138.188.91 10.716189
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34349, Time=160
10.735624
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34350, Time=320
10.755612
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34351, Time=480
10.775612
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34352, Time=640
10.795612
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34353, Time=800
10.799790
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.815611
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34354, Time=960
10.818728
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.835608
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34355, Time=1120
10.839226
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.855605
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34356, Time=1280
10.859224
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.875612
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34357, Time=1440
10.879217
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.895612
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34358, Time=1600
10.899216
81.201.82.39 ->
63.138.188.91 ICMP Destination unreachable (Port unreachable)
10.915610
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34359, Time=1760
10.935609
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34360, Time=1920
10.955611
63.138.188.91 ->
81.201.82.39 RTP PT=ITU-T G.711 PCMA, SSRC=0x68265F0D, Seq=34361, Time=2080
Any help or suggestions greatly appreciated.
Thanks,
Mark
--
OnScreen and Voice Learning and Assessment
www.learnosity.com