Sounds like there is a glitch in it somewhere.
Did you save a copy of the settings to your computer? If so load an old copy of it and write it to the device so it over writes what is in there and if it's a glitch in the settings that should fix that . Reset the device (power cycle it)and try to read it and see if the fields show up.
If not then resort to firmware.
Try loading the firmware into it to see if that clears that bug of the missing fields.
I will have to look to see what is in my two ot2's for firmware. Never ran into this and I am always Changing things in mine for special events and one that runs 24/7 and never seen it do that.
Had the unit lock up on me and not able to write to it but never any missing fields.
Try to load firmware into it even of you have to update it as a last resort.
I have had mine for a long time now and not had any major issues with them yet.
Let me know how that works or if it don't work, would be interested in knowing if it works just in case it happens to mine.
-------- Original message --------
From: "jrgalvin2-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org [tracker2]" <tracker2-hHKSG33TihhbjbujkaE4pw@public.gmane.org>
Date:12/07/2015 12:36 PM (GMT-05:00)
Subject: [tracker2] OT2 Issue [1 Attachment]
I have an OT2 that is now giving me issues. When I try to check the programming using the Configuration program the portion of the window that shows the serial port programming is missing. Thus I am unable to set the port parameters. I checked this against a second unit and it was there.
I have Firmware 54555 on these devices. Any suggestions would be greatly appreciated. A screen capture of the window is attached.
Thanks, John - N5TIM
Posted by: howie6919 <howie6919-/E1597aS9LQAvxtiuMwx3w@public.gmane.org>