Re: spikes used to gather business requirements

Jean,

If you ignore the tool for a second, calling a "requirements gathering effort" a "User Story Spike", that is
brought into a Sprint as a Product Backlog Item, is incorrect usage of the Product Backlog(and the Spike
concept), IMO.

The intention of the Product Backlog is to indicate requirements for changes to the system under
development, not to indicate a requirements gathering effort.

The intention of a spike story is to reduce a very large uncertainty in the estimate for turning a PBI into a
feature, not the estimate uncertainty due to requirements gathering.

This is an example of the "Everything is a Story" Anti-Pattern(I consider it a Worst Practice), and I've
found, in my experience, that this is a bad habit created by people who have a background in traditional
Project Management.  They take every "task" from a project plan and try to force fit it as a Story or
Backlog Item, even when inappropriate.

In the new 2011 Scrum Guide, there is a shift in the backlog development/grooming responsibilities.  In
the new guide, the PO can delegate the product backlog grooming leg 
work to the Development Team, though the PO remains responsible for the 
content of the backlog.

How would I handle this scenario?  
What I'd really like to see, regardless of who is doing the leg work, is Weekly Team Product Backlog
grooming, where the PO and Dev Team groom the backlog, and invite outside stakeholders when necessary. 
If they're doing it at least weekly, then there should be little need for the team to track "requirements
gathering efforts".  On occasion, you may need a task defined here or there (that you can add to your
Sprint Backlog if you like) to track down or investigate some particular requirement -- that's ok.

I've written a series of articles on Product Backlog Grooming that you can refer to for more detail.  
(Continue reading)

Jean Richardson | 1 Feb 2012 01:46

RE: spikes used to gather business requirements

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Hi, Charles –

 

Thanks for chiming in with such thoroughness as is your trademark.  I’ve been working this issues IRL as well as on the list, and I think the relevant Team is going to get the clarifying help they need.  There was a misunderstanding of the relevant vendor’s coaching.

 

I’ve got to admit that I sometimes use this list as a reality check---like when I hear spikes being used to gather requirements and that sounds way out of left field to me.  However, since I’m not actually an all-knowing goddess, no matter what some people think, I find it’s useful to reason things through in the context of a community which includes a number of skilled practitioners whom I respect.

 

My original question went to “have you all seen instances of this” rather than “is this best Scrum practice.”  Sometimes methodological adaptation moves initially in an unexpected direction, which was what I was checking in on with this handy online community of fellow threshers in the field.

 

--- Jean

 

From: scrumdevelopment <at> yahoogroups.com [mailto:scrumdevelopment <at> yahoogroups.com] On Behalf Of Charles Bradley - Scrum Coach CSM PSM I
Sent: Tuesday, January 31, 2012 4:14 PM
To: scrumdevelopment <at> yahoogroups.com
Subject: Re: [scrumdevelopment] spikes used to gather business requirements

 

Jean,

 

If you ignore the tool for a second, calling a "requirements gathering effort" a "User Story Spike", that is brought into a Sprint as a Product Backlog Item, is incorrect usage of the Product Backlog(and the Spike concept), IMO.

 

The intention of the Product Backlog is to indicate requirements for changes to the system under development, not to indicate a requirements gathering effort.

 

The intention of a spike story is to reduce a very large uncertainty in the estimate for turning a PBI into a feature, not the estimate uncertainty due to requirements gathering.

 

This is an example of the "Everything is a Story" Anti-Pattern(I consider it a Worst Practice), and I've found, in my experience, that this is a bad habit created by people who have a background in traditional Project Management.  They take every "task" from a project plan and try to force fit it as a Story or Backlog Item, even when inappropriate.

 

In the new 2011 Scrum Guide, there is a shift in the backlog development/grooming responsibilities.  In the new guide, the PO can delegate the product backlog grooming leg work to the Development Team, though the PO remains responsible for the content of the backlog.

 

How would I handle this scenario?  

What I'd really like to see, regardless of who is doing the leg work, is Weekly Team Product Backlog grooming, where the PO and Dev Team groom the backlog, and invite outside stakeholders when necessary.  If they're doing it at least weekly, then there should be little need for the team to track "requirements gathering efforts".  On occasion, you may need a task defined here or there (that you can add to your Sprint Backlog if you like) to track down or investigate some particular requirement -- that's ok.

 

I've written a series of articles on Product Backlog Grooming that you can refer to for more detail. 

 

-------
Charles Bradley
http://www.ScrumCrazy.com

 

 

From: Jean Richardson <jean <at> azuregate.net>
To: scrumdevelopment <at> yahoogroups.com
Sent: Monday, January 30, 2012 11:25 AM
Subject: [scrumdevelopment] spikes used to gather business requirements

 

 

I am seeing a well known ALM vendor coaching teams in an environment where I’m working coaching PO’s to drive spike stories into backlogs—a least this is how the customer interpreted the coaching.  These spike stories are explicitly for the purpose of gathering business requirements.  The PO is a proxy PO, BTW.

 

Anyone else seeing this odd move?  It seems to me that this moves responsibility for accurate business requirements back into the Team and out of the PO role.

 

---- Jean

 


Jean Richardson

Azure Gate Consulting

~ Repatterning the Human Experience of Work

 

(503) 788-8998

Jean <at> AzureGate.net

 

 

 

 

 



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Re: spikes used to gather business requirements

Jean,

You are certainly correct about my trademark.  My hope is that I cover what was asked, plus a little
surrounding information -- and I usually also add some commentary if I see other statements that concern
me.  There is only so much this email machine can do given the price of typing.

Re: “have you all seen instances of this”

I hope I was clear in that I have seen instances of this(my comment about "Everything is a Story"), so much so
that I created a named Worst Practice for it that I talk about in my User Stories: Best and Worst Practices
presentation (http://www.scrumcrazy.com/User+Stories+Best+and+Worst+Practices , it's the
"Story == Project Task" bullet).  It's a fairly common mistake IME.  I give a lot of credit to Ron
Jeffries for sharpening my understanding of User Stories.

 
-------
Charles Bradley
http://www.ScrumCrazy.com

>________________________________
> From: Jean Richardson <jean <at> azuregate.net>
>To: scrumdevelopment <at> yahoogroups.com 
>Sent: Tuesday, January 31, 2012 5:46 PM
>Subject: RE: [scrumdevelopment] spikes used to gather business requirements
> 
>
> 
>
>
>
>Hi, Charles –
> 
>Thanks for chiming in with such thoroughness as is your trademark.  I’ve been working this issues IRL
as well as on the list, and I think the relevant Team is going to get the clarifying help they need.  There
was a misunderstanding of the relevant vendor’s coaching.
> 
>I’ve got to admit that I sometimes use this list as a reality check---like when I hear spikes being used to
gather requirements and that sounds way out of left field to me.  However, since I’m not actually an
all-knowing goddess, no matter what some people think, I find it’s useful to reason things through in
the context of a community which includes a number of skilled practitioners whom I respect.
> 
>My original question went to “have you all seen instances of this” rather than “is this best Scrum
practice.”  Sometimes methodological adaptation moves initially in an unexpected direction,
which was what I was checking in on with this handy online community of fellow threshers in the field.
> 
>--- Jean
> 
>From:scrumdevelopment <at> yahoogroups.com [mailto:scrumdevelopment <at> yahoogroups.com] On Behalf Of
Charles Bradley - Scrum Coach CSM PSM I
>Sent: Tuesday, January 31, 2012 4:14 PM
>To: scrumdevelopment <at> yahoogroups.com
>Subject: Re: [scrumdevelopment] spikes used to gather business requirements
> 
>Jean,
> 
>If you ignore the tool for a second, calling a "requirements gathering effort" a "User Story Spike", that
is brought into a Sprint as a Product Backlog Item, is incorrect usage of the Product Backlog(and the Spike
concept), IMO.
> 
>The intention of the Product Backlog is to indicate requirements for changes to the system under
development, not to indicate a requirements gathering effort.
> 
>The intention of a spike story is to reduce a very large uncertainty in the estimate for turning a PBI into a
feature, not the estimate uncertainty due to requirements gathering.
> 
>This is an example of the "Everything is a Story" Anti-Pattern(I consider it a Worst Practice), and I've
found, in my experience, that this is a bad habit created by people who have a background in traditional
Project Management.  They take every "task" from a project plan and try to force fit it as a Story or
Backlog Item, even when inappropriate.
> 
>In the new 2011 Scrum Guide, there is a shift in the backlog development/grooming responsibilities.  In
the new guide, the PO can delegate the product backlog grooming leg work to the Development Team, though
the PO remains responsible for the content of the backlog.
> 
>How would I handle this scenario?  
>What I'd really like to see, regardless of who is doing the leg work, is Weekly Team Product Backlog
grooming, where the PO and Dev Team groom the backlog, and invite outside stakeholders when necessary. 
If they're doing it at least weekly, then there should be little need for the team to track "requirements
gathering efforts".  On occasion, you may need a task defined here or there (that you can add to your
Sprint Backlog if you like) to track down or investigate some particular requirement -- that's ok.
> 
>I've written a series of articles on Product Backlog Grooming that you can refer to for more detail.  
>	* Why do Product Backlog Grooming?
>	* What does Product Backlog Grooming Look Like?
>	* Tips for Effective Backlog Grooming
> 
>-------
>Charles Bradley
>http://www.ScrumCrazy.com
> 
> 
>>
>>________________________________
>>
>>From:Jean Richardson <jean <at> azuregate.net>
>>To: scrumdevelopment <at> yahoogroups.com 
>>Sent: Monday, January 30, 2012 11:25 AM
>>Subject: [scrumdevelopment] spikes used to gather business requirements
>> 
>> 
>>I am seeing a well known ALM vendor coaching teams in an environment where I’m working coaching PO’s
to drive spike stories into backlogs—a least this is how the customer interpreted the coaching. 
These spike stories are explicitly for the purpose of gathering business requirements.  The PO is a
proxy PO, BTW.
>> 
>>Anyone else seeing this odd move?  It seems to me that this moves responsibility for accurate business
requirements back into the Team and out of the PO role.
>> 
>>---- Jean
>> 
>> 
>>
>>Jean Richardson
>>Azure Gate Consulting
>>~ Repatterning the Human Experience of Work
>> 
>>AzureGate.net
>>(503) 788-8998
>>Jean <at> AzureGate.net
>>  
>> 
>> 
>> 
>> 
>
>
>
>
>
Michael Jones | 1 Feb 2012 12:13
Picon

Launching a new team on Agile / Scrum

Hi all,

We're about to launch a new team on a new stream of work and we're going to be using Scrum.

Some team members (the minority) have used Scrum before. Also, some have worked with each other, others are newbies.

So my question is, before going into the first sprint planning, do you have any ideas on how to give a team a good introduction to Agile and get them into the right mindset?

E.g. would you deliver a presentation detailing the ethos and the process artefacts etc? How do you make it more interactive and get the team to internalise the values?

Is it reasonable to ask them to read the manifesto, scrum guide, etc?

(some ideas we discussed here were getting them to convert each point in the Agile manifesto to 3 key words, etc - a bit cringe-y perhaps, but good as an icebreaker)

Thanks for any ideas!
Michael


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Michael Jones | 1 Feb 2012 12:52
Picon

Estimation / story points

Colleagues,

I know this is a hoary topic, it's very muddled in my mind right now, so I hope you don't mind me asking for opinions.


The current consensus where I am is to estimate both the product backlog and the sprint backlog in story points, in terms of complexity, on the modified Fibonacci scale - 1, 2, 3, 5, 8, 13, 20, 40, 100, 200.

I understand that for a yardstick for 1 point, you could take a basic feature like a simple HTML form with no backend. So then is 8, literally 8 times more complex than this? 200, is 200 times more complex? (do you see where I'm going, 200 times as complex as a form is problematic to envisage?)

An alternative would be to do a comparative estimate of the items in a backlog, so the most complex is 200, the simplest is 1, and the others are arrayed in between. Obviously the biggest item in the product backlog would be a lot bigger than the biggest in the sprint backlog, so you'd have to preserve the product backlog scale when estimating the sprint backlog, in order to keep the estimates commensurable.

There's a big temptation for both the team and me to tie these back to ideal time in some way, so that an "8" is 1 ideal day, for instance. So do you actively avoid that, even as a yardstick when you're trying to get an initial sense of the points scale?


Thanks as always,
Michael



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Don McGreal | 1 Feb 2012 12:59

Re: Launching a new team on Agile / Scrum

Hi Michael,

Two quick and powerful techniques I use all the time are:

Presto Manifesto (http://tastycupcakes.org/2009/06/presto-manifesto/) where teams effectively build their own manifesto, which we can then link to the agile manifesto values. 

Pocket-sized Principles (http://tastycupcakes.org/2010/01/pocket-sized-principles/) which is the 'cringe-y' technique you mentioned. It gets people discussing and thinking about the agile principles for themselves. 

Both are great ice breakers that can set the stage for an agile and scrum talk. 

Don McGreal

On Feb 1, 2012, at 6:13 AM, Michael Jones <michaelhardwinjones <at> gmail.com> wrote:

 

Hi all,

We're about to launch a new team on a new stream of work and we're going to be using Scrum.

Some team members (the minority) have used Scrum before. Also, some have worked with each other, others are newbies.

So my question is, before going into the first sprint planning, do you have any ideas on how to give a team a good introduction to Agile and get them into the right mindset?

E.g. would you deliver a presentation detailing the ethos and the process artefacts etc? How do you make it more interactive and get the team to internalise the values?

Is it reasonable to ask them to read the manifesto, scrum guide, etc?

(some ideas we discussed here were getting them to convert each point in the Agile manifesto to 3 key words, etc - a bit cringe-y perhaps, but good as an icebreaker)

Thanks for any ideas!
Michael



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RonJeffries | 1 Feb 2012 13:20
Picon
Favicon
Gravatar

Re: Estimation / story points


On Feb 1, 2012, at 6:52 AM, Michael Jones wrote:

I understand that for a yardstick for 1 point, you could take a basic feature like a simple HTML form with no backend. So then is 8, litera lly 8 times more complex than this? 200, is 200 times more complex? (do you see where I'm going, 200 times as complex as a form is problematic to envisage?)

Yes. Impossible to a first degree of approximation.

An alternative would be to do a comparative estimate of the items in a backlog, so the most complex is 200, the simplest is 1, and the others are arrayed in between. Obviously the biggest item in the product backlog would be a lot bigger than the biggest in the sprint backlog, so you'd have to preserve the product backlog scale when estimating the sprint backlog, in order to keep the estimates commensurable. 

Or something. What about time drift?

There's a big temptation for both the team and me to tie these back to ideal time in some way, so that an "8" is 1 ideal day, for instance. So do you actively avoid that, even as a yardstick when you're trying to get an initial sense of the points scale? 

Don't estimate. Measure.

Ron Jeffries
I'm really pissed off by what people are passing off as "agile" these days.
You may have a red car, but that does not make it a Ferrari.
  -- Steve Hayes



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Seyit Caglar Abbasoglu | 1 Feb 2012 13:37
Picon

Re: Launching a new team on Agile / Scrum

I'd say it might be very productive to start with stating your real expectations very clearly like "I'm expecting a working software continuously", or "I'm expecting a very low bug count", or "I'm expecting a continuous productivity increase". Then ask them "how they want to handle this expectations?".

And if  they can't find reliable solutions to some of the expectations you give, or they believe some of those expectations are impossible to achieve, give them the resources that they can learn how to do that (documents, coaching, training etc..).

I believe with this approach there will be no resistance problems and it might create a lot more motivation compared to saying "We're going to use SCRUM and this is why!".


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George Dinwiddie | 1 Feb 2012 14:56
Favicon

Re: Launching a new team on Agile / Scrum

Michael,

On 2/1/12 6:13 AM, Michael Jones wrote:
>
>
> Hi all,
>
> We're about to launch a new team on a new stream of work and we're going
> to be using Scrum.
>
> Some team members (the minority) have used Scrum before. Also, some have
> worked with each other, others are newbies.
>
> So my question is, before going into the first sprint planning, do you
> have any ideas on how to give a team a good introduction to Agile and
> get them into the right mindset?
>
> E.g. would you deliver a presentation detailing the ethos and the
> process artefacts etc? How do you make it more interactive and get the
> team to internalise the values?

You might try the "59-Minute Scrum" exercise to give people a flavor

> Is it reasonable to ask them to read the manifesto, scrum guide, etc?

Sure, but I doubt that will be sufficient.

> (some ideas we discussed here were getting them to convert each point in
> the Agile manifesto to 3 key words, etc - a bit cringe-y perhaps, but
> good as an icebreaker)

It seems to me that you not only want people to have some understanding 
of Agile, but you want them to build a shared understanding. 
Transitioning to Agile is, itself, a project--on top of the nominal 
project. As such, it's risky to expect people to just pick it up by 
osmosis from others around them.

I've started to think that some sort of project (and transition) 
chartering is the best way to grow common understanding and get things 
started with everyone moving in roughly the same direction. You might 
find Ainsley and Diana's book, Liftoff (http://amzn.to/zxO6n9) to be 
useful if you go in this direction.

  - George

-- 
  ----------------------------------------------------------------------
   * George Dinwiddie *                      http://blog.gdinwiddie.com
   Software Development                    http://www.idiacomputing.com
   Consultant and Coach                    http://www.agilemaryland.org
  ----------------------------------------------------------------------

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Pierre Neis | 1 Feb 2012 14:24
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Gravatar

Re: Launching a new team on Agile / Scrum

Make it easy:
  1. kick off meeting with the reasons why you choose scrum
  2. train your people on scrum
  3. then do it

Pierre E.  NEIS, csp

PMO Advisor <at> coPROcess S.A. 
│ Scrum & Lean Coach   

M: +352 / 661 727 867  - Skype: pierre.neis  
Meet with me: http://meetwith.me/pierreneis


Owner of The "Product Owner's Help Desk"


Contact me: pierreneis <at> gmail.com pierre.neis
Latest tweet: a Daily NEIS's world! is out! http://t.co/YpLxwEdT ▸ Top stories today via <at> angel_m Follow <at> elPedroMajor Reply Retweet   13:03 Feb-01


On 1 February 2012 13:37, Seyit Caglar Abbasoglu <scabbasoglu <at> gmail.com> wrote:
 

I'd say it might be very productive to start with stating your real expectations very clearly like "I'm expecting a working software continuously", or "I'm expecting a very low bug count", or "I'm expecting a continuous productivity increase". Then ask them "how they want to handle this expectations?".

And if  they can't find reliable solutions to some of the expectations you give, or they believe some of those expectations are impossible to achieve, give them the resources that they can learn how to do that (documents, coaching, training etc..).

I believe with this approach there will be no resistance problems and it might create a lot more motivation compared to saying "We're going to use SCRUM and this is why!".




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Gmane