German translation additions for CSV output

Dear all,

Could you please be so kind and apply the following additions to the german language file so that the ticket
search CSV headers are correctly translated:

   $Self->{Translation}->{'FirstLock'}   = 'Erstsperrzeit’;

   $Self->{Translation}->{'FirstResponse'}   = 'Erstantwortzeit';
   $Self->{Translation}->{'FirstResponseInMin'}   = 'Erstantwortzeit in Minuten';
   $Self->{Translation}->{'FirstResponseDiffInMin'}   = 'Erstantwortzeitdifferenz in Minuten’;

   $Self->{Translation}->{'SolutionInMin'}   = 'Lösungszeit in Minuten';
   $Self->{Translation}->{'SolutionDiffInMin'}   = 'Lösungszeitdifferenz in Minuten';

   $Self->{Translation}->{'UserFirstname'}   = 'Benutzervorname';
   $Self->{Translation}->{'UserLastname'}   = 'Benutzernachname';

   $Self->{Translation}->{'customer realname'}   = 'Kundenanzeigename’;

   $Self->{Translation}->{'ArticleTree'}   = 'Artikelbaum';

I thought about a pull request but I wasn’t sure where in the language file these additions should be added to.

-- Cheers, Nils

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OTRS admin manual pt_BR

Hi Mike.

This is a new file with some more work added. I hope the issues the previous one had are fixed.
I'll wait it to be synchronized and put on the repository to continue. 

Regards,
Carlos.

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Translating the admin manual; current translation statistics

Dear translators,

as was recently pointed out on this list, the admin manual of OTRS can
be translated. We currently have the English source version online at
http://doc.otrs.org/3.2/en/html/. There are also German and Russian
versions, but they are only partly translated and therefore not
currently online.

Translating the admin manual is (technically) easy:
http://doc.otrs.org/developer/3.1/en/html/translating-docs.html

Basically, all you have to do is to download one file:
https://github.com/OTRS/doc-admin/blob/master/i18n/doc-admin.pot

and save it as doc-admin.$YourLanguage.po. Then translate it with any
tool that is able to handle gettext files, there are plenty out there.
Just make sure the embedded XML strings are correct also in the
translated version. Then send the file to this list, I'll take care of
verifying the xml validity and of generating the translated xml files.
You can also send snapshots of the work for verification, of course.

Are there people interested in translating the admin manual to their
language? I am particularly interested in help with German and Russian
(as there are partial translations available), but any other language
will also be welcome. Please answer to this list if you are interested.

The documentation is licensed under the GNU FDL to make sure that your
work stays freely available.

Here are the current language translation statistics of OTRS 3.2.5 which

Translation of OTRS manual to pt_BR

Hello.

I started a translation task of OTRS manual. I followed the instructions from here
http://doc.otrs.org/developer/3.0/en/html/translating-docs.html and downloaded this file:

Revision 1.34 - (view) (download) (as text) - [select for diffs] 
Wed Feb 6 14:43:56 2013 UTC (7 weeks ago) by mg 
Branch: MAIN 
CVS Tags: HEAD 
Changes since 1.33: +457 -450 lines 
Diff to previous 1.33
Synchronized language version

I renamed the file to doc-admin.pt_BR.po and I'm working on it.
As I already have some work done I got some questions.
The first is, Am I with the correct file for translation or I picked the wrong one?
Looking deeper on the original file, it seams some lines aren't on the same order they are displayed on the
web. This can be seen
for example on the line 1803 of the file, is that correct?
How can I send the translated job done? Do I have to send both .po and .mo files?
There will be a place where I can see how the work is going on?

Regards,
Carlos.

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OTRS translation statistics

Dear translators,

here are the current translation statistics of OTRS 3.2:

fr_CA: 92% (2882/3130)
es_CO: 81% (2547/3130)
hi: 75% (2377/3130)
es_MX: 75% (2376/3130)
ja: 75% (2352/3130)
nb_NO: 72% (2271/3130)
it: 70% (2214/3130)
de: 70% (2195/3130)
nl: 70% (2195/3130)
sr_Latn: 65% (2045/3130)
sr_Cyrl: 65% (2045/3130)
pl: 64% (2008/3130)
pt_BR: 62% (1968/3130)
ru: 59% (1852/3130)
sl: 57% (1815/3130)
da: 57% (1789/3130)
ca: 57% (1789/3130)
fr: 56% (1761/3130)
hr: 55% (1733/3130)
fa: 52% (1643/3130)
zh_CN: 52% (1641/3130)
lt: 50% (1583/3130)
pt: 49% (1559/3130)
es: 47% (1490/3130)
fi: 47% (1476/3130)
tr: 39% (1224/3130)

Czech OTRS translation

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Updated Norwegian translation

Hi

Here's an updated version of the norwegian translation.

Regards
Espen Stefansen

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OTRS 3.2.2 translation statistics

Dear translators,

here are the statistics of the current translations in OTRS 3.2.2 (a few
were added after the release):

fr_CA: 92% (2883/3128)
es_CO: 81% (2549/3128)
hi: 76% (2379/3128)
es_MX: 75% (2377/3128)
ja: 75% (2354/3128)
nb_NO: 72% (2253/3128)
it: 70% (2214/3128)
de: 70% (2191/3128)
nl: 69% (2181/3128)
sr_Latn: 65% (2045/3128)
sr_Cyrl: 65% (2045/3128)
pl: 64% (2008/3128)
pt_BR: 62% (1969/3128)
ru: 59% (1852/3128)
sl: 58% (1816/3128)
ca: 57% (1790/3128)
da: 57% (1789/3128)
hr: 55% (1733/3128)
fr: 53% (1679/3128)
fa: 52% (1644/3128)
zh_CN: 51% (1626/3128)
lt: 50% (1583/3128)
pt: 49% (1559/3128)
es: 47% (1490/3128)
fi: 47% (1477/3128)
et: 37% (1160/3128)
uk: 36% (1151/3128)
hu: 34% (1064/3128)
cs: 33% (1050/3128)
sv: 31% ( 983/3128)
el: 30% ( 943/3128)
lv: 28% ( 883/3128)
zh_TW: 27% ( 852/3128)
tr: 26% ( 823/3128)
vi_VN: 23% ( 745/3128)
bg: 23% ( 732/3128)
ar_SA: 16% ( 503/3128)
sk_SK: 13% ( 410/3128)

Thank you and best regards, mg

-- 
Martin Gruner
Senior Developer R&D

OTRS AG
Europaring 4
94315 Straubing

T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I:  www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender),
Christopher Kuhn, Sabine Riedel

Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern:
http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/

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OTRS now on github

Dear all,

as some of you may have already noticed, the OTRS framework,
documentation and some utility modules have been migrated to git. We
have updated the usage instructions on the website and in the
documentation. If you still find places with outdated information,
please let us know. We also plan to migrate more modules in future.

All git content is hosted on an internal server that requires a user
login. The OpenSource content is automatically published on github
(https://github.com/OTRS).
There you can find all necessary instructions on how to checkout the
sources, look at files and their history. There you can also montior all
che changes that happen via RSS feeds and notification emails. The
changes in git will no longer appear on the existing "cvs-log" mailing list.

If you are interested, you can register on github, clone our public
modules and send us the changes you make for inclusion in the main
repositories via a so-called "Pull Request". This makes OTRS better
visible for developers and makes it easier to contribute to the product.

If you have any questions or issues regarding the git migration, please
let me know.

Best regards, mg
-- 
Martin Gruner
Senior Developer R&D

OTRS AG
Europaring 4
94315 Straubing

T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I:  www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751,
USt-Nr.: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André
Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel

Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS
3.2 – Jetzt Frühbucherrabatt sichern:
http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/
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FAQ Finnish translation

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Updated Spanish translation

Hello,
the Spanish translation has not been updated in ages.

I attach an updated file. It's not complete, but includes virtually all 
the
strings visible to users and agents.

Best regards,

--

-- 
Enrique Matías Sánchez
Servicio de Informática y Comunicaciones
Universidad de Zaragoza
C/ Ciudad Escolar, s/n
E-44003 Teruel

Tel: +34 978 618127

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