Re: [otrs] code to fix ’ and other codes when sending e-mail?
2008-05-03 06:21:58 GMT
On Apr 1, 2008, at 1:01 PM, Martin Edenhofer wrote: > On Mar 24, 2008, at 21:34 , Jo Rhett wrote: >> So it's fairly common for people to cut/paste text into their >> ticket. Unfortunately, many common things are converted to HTML >> codes when sent. The most common is an apostrophe being converted >> to ’ (right-tick apostrophe) >> >> Obviously this is not very useful when sending plain text e-mail. >> Is there already an appropriate place to fix e-mail when sending, >> where replacements like this can be done? > > > Normally if you use OTRS in utf8 mode, this "’" is a utf8 > sign and the correct sign will be shown in emails. > > Please check if OTRS is running in utf8 mode, then it should work > fine. :) Sorry for the late reply. It shows up fine on the web page, the problem is when it is sending e-mail. -- -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev(Continue reading)