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cvs-log | 3 Sep 2007 12:24

[otrs-cvs] otrs/bin PostMaster.pl,1.25,1.26

Comments:
Update of /home/cvs/otrs/bin
In directory lancelot:/tmp/cvs-serv26120/bin

Modified Files:
	PostMaster.pl 
Log Message:
Improved usage.

Author: martin

Index: PostMaster.pl
===================================================================
RCS file: /home/cvs/otrs/bin/PostMaster.pl,v
retrieving revision 1.25
retrieving revision 1.26
diff -C2 -d -r1.25 -r1.26
*** PostMaster.pl	19 Mar 2007 22:27:19 -0000	1.25
--- PostMaster.pl	3 Sep 2007 10:24:48 -0000	1.26
***************
*** 52,56 ****
      print "PostMaster.pl <Revision $VERSION> - OTRS cmd postmaster\n";
      print "Copyright (c) 2001-2006 OTRS GmbH, http://otrs.org/\n";
!     print "usage: PostMaster.pl -q <QUEUE> -t <TRUSTED> \n";
      exit 1;
  }
--- 52,56 ----
      print "PostMaster.pl <Revision $VERSION> - OTRS cmd postmaster\n";
      print "Copyright (c) 2001-2006 OTRS GmbH, http://otrs.org/\n";
!     print "usage: PostMaster.pl -q <QUEUE> -t <TRUSTED> (default is trusted, use '-t 0' to disable trusted mode)\n";
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cvs-log | 3 Sep 2007 15:23

[otrs-cvs] otrs/Kernel/Config/Files Framework.xml,1.148,1.149

Comments:
Update of /home/cvs/otrs/Kernel/Config/Files
In directory lancelot:/tmp/cvs-serv29556/Kernel/Config/Files

Modified Files:
	Framework.xml 
Log Message:
Changed the module registration prio of AdminCustomerCompany, because AdminCustomerUser has the same number.

Author: tr

Index: Framework.xml
===================================================================
RCS file: /home/cvs/otrs/Kernel/Config/Files/Framework.xml,v
retrieving revision 1.148
retrieving revision 1.149
diff -C2 -d -r1.148 -r1.149
*** Framework.xml	31 Jul 2007 11:45:54 -0000	1.148
--- Framework.xml	3 Sep 2007 13:23:53 -0000	1.149
***************
*** 4017,4021 ****
                      <Block></Block>
                      <AccessKey>c</AccessKey>
!                     <Prio>9000</Prio>
                  </NavBar>
                  <NavBarModule>
--- 4017,4021 ----
                      <Block></Block>
                      <AccessKey>c</AccessKey>
!                     <Prio>9100</Prio>
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cvs-log | 3 Sep 2007 15:24

[otrs-cvs] doc-developer/en object-basics.xml,1.19,1.20

Comments:
Update of /home/cvs/doc-developer/en
In directory lancelot:/tmp/cvs-serv29587/en

Modified Files:
	object-basics.xml 
Log Message:
Add ITSM modules.

Author: mh

Index: object-basics.xml
===================================================================
RCS file: /home/cvs/doc-developer/en/object-basics.xml,v
retrieving revision 1.19
retrieving revision 1.20
diff -C2 -d -r1.19 -r1.20
*** object-basics.xml	26 Jul 2007 17:25:21 -0000	1.19
--- object-basics.xml	3 Sep 2007 13:24:52 -0000	1.20
***************
*** 379,382 ****
--- 379,400 ----
                      </row>
                      <row>
+                         <entry>ITSMService (OTRS::ITSM)</entry>
+                         <entry>3100</entry>
+                         <entry>-</entry>
+                         <entry>itsm_service.png</entry>
+                     </row>
+                     <row>
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cvs-log | 3 Sep 2007 15:34

[otrs-cvs] doc-developer/en object-basics.xml,1.20,1.21

Comments:
Update of /home/cvs/doc-developer/en
In directory lancelot:/tmp/cvs-serv29727/en

Modified Files:
	object-basics.xml 
Log Message:
Insert new standard nav bar settings.

Author: tr

Index: object-basics.xml
===================================================================
RCS file: /home/cvs/doc-developer/en/object-basics.xml,v
retrieving revision 1.20
retrieving revision 1.21
diff -C2 -d -r1.20 -r1.21
*** object-basics.xml	3 Sep 2007 13:24:52 -0000	1.20
--- object-basics.xml	3 Sep 2007 13:34:21 -0000	1.21
***************
*** 373,377 ****
                      </row>
                      <row>
!                         <entry>WID-Authoring (SIRIOS-Project)</entry>
                          <entry>2900</entry>
                          <entry>-</entry>
--- 373,377 ----
                      </row>
                      <row>
!                         <entry>WID-Authoring (WID-Project)</entry>
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cvs-log | 3 Sep 2007 17:57

[otrs-cvs] Support/Kernel/System/Support OTRS.pm,1.3,1.4

Comments:
Update of /home/cvs/Support/Kernel/System/Support
In directory lancelot:/tmp/cvs-serv31426/Kernel/System/Support

Modified Files:
	OTRS.pm 
Log Message:
Added OTRS checks.

Author: martin

Index: OTRS.pm
===================================================================
RCS file: /home/cvs/Support/Kernel/System/Support/OTRS.pm,v
retrieving revision 1.3
retrieving revision 1.4
diff -C2 -d -r1.3 -r1.4
*** OTRS.pm	11 Jul 2007 14:13:32 -0000	1.3
--- OTRS.pm	3 Sep 2007 15:57:24 -0000	1.4
***************
*** 1,4 ****
  # --
! # Kernel/System/Support/OTRS.pm - all required system informations
  # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/
  # --
--- 1,4 ----
  # --
! # Kernel/System/Support/OTRS.pm - all required otrs informations
  # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/
  # --
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cvs-log | 3 Sep 2007 17:57

[otrs-cvs] Support/Kernel/System/Support/Database mysql.pm,1.8,1.9

Comments:
Update of /home/cvs/Support/Kernel/System/Support/Database
In directory lancelot:/tmp/cvs-serv31450/Kernel/System/Support/Database

Modified Files:
	mysql.pm 
Log Message:
Improved mysql verion check.

Author: martin

Index: mysql.pm
===================================================================
RCS file: /home/cvs/Support/Kernel/System/Support/Database/mysql.pm,v
retrieving revision 1.8
retrieving revision 1.9
diff -C2 -d -r1.8 -r1.9
*** mysql.pm	29 Aug 2007 16:35:25 -0000	1.8
--- mysql.pm	3 Sep 2007 15:57:51 -0000	1.9
***************
*** 89,93 ****
              if ($Row[0] =~ /^version$/i) {
                  if ($Row[1] =~ /^(\d{1,3})\.(\d{1,3}).*$/) {
!                     if ($1 > 3 && $2 > 0) {
                          $Check = 'OK';
                          $Message = "MySQL $Row[1]";
--- 89,93 ----
              if ($Row[0] =~ /^version$/i) {
                  if ($Row[1] =~ /^(\d{1,3})\.(\d{1,3}).*$/) {
!                     if ($1 > 4 || ($1 > 3 && $2 > 0)) {
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cvs-log | 3 Sep 2007 22:32

[otrs-cvs] otrs/Kernel/System/Ticket/IndexAccelerator RuntimeDB.pm, 1.43, 1.44 StaticDB.pm, 1.44, 1.45

Comments:
Update of /home/cvs/otrs/Kernel/System/Ticket/IndexAccelerator
In directory lancelot:/tmp/cvs-serv1999/Kernel/System/Ticket/IndexAccelerator

Modified Files:
	RuntimeDB.pm StaticDB.pm 
Log Message:
Improved SQL query, removed lock option.

Author: martin

Index: RuntimeDB.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm,v
retrieving revision 1.43
retrieving revision 1.44
diff -C2 -d -r1.43 -r1.44
*** RuntimeDB.pm	30 Jul 2007 09:52:37 -0000	1.43
--- RuntimeDB.pm	3 Sep 2007 20:32:43 -0000	1.44
***************
*** 262,274 ****
          Result => 'ID',
      );
-     my  <at> ViewableLockIDs = $Self->{LockObject}->LockViewableLock(Type => 'ID');
      my $SQL = "SELECT st.id, st.tn, st.escalation_start_time, st.escalation_response_time,
st.escalation_solution_time, ".
          "st.ticket_state_id, st.service_id, st.sla_id, st.create_time, st.queue_id, st.ticket_lock_id ".
          " FROM ".
!         " queue q, ticket st ".
          " WHERE ".
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cvs-log | 3 Sep 2007 22:35

[otrs-cvs] otrs/Kernel/Output/HTML NotificationAgentTicketEscalation.pm, 1.7, 1.8

Comments:
Update of /home/cvs/otrs/Kernel/Output/HTML
In directory lancelot:/tmp/cvs-serv2074/Kernel/Output/HTML

Modified Files:
	NotificationAgentTicketEscalation.pm 
Log Message:
Added cache mechanism to escalation calculation, removed lock option.

Author: martin

Index: NotificationAgentTicketEscalation.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Output/HTML/NotificationAgentTicketEscalation.pm,v
retrieving revision 1.7
retrieving revision 1.8
diff -C2 -d -r1.7 -r1.8
*** NotificationAgentTicketEscalation.pm	26 Jul 2007 13:45:53 -0000	1.7
--- NotificationAgentTicketEscalation.pm	3 Sep 2007 20:35:49 -0000	1.8
***************
*** 15,18 ****
--- 15,19 ----
  use Kernel::System::Lock;
  use Kernel::System::State;
+ use Kernel::System::Cache;

  use vars qw($VERSION);
***************
*** 35,38 ****
--- 36,40 ----
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cvs-log | 4 Sep 2007 00:10

[otrs-cvs] otrs/Kernel/Modules AgentTicketEmail.pm,1.42,1.43

Comments:
Update of /home/cvs/otrs/Kernel/Modules
In directory lancelot:/tmp/cvs-serv3500/Kernel/Modules

Modified Files:
	AgentTicketEmail.pm 
Log Message:
Fixed bug# 2245 - Responsible / Owner Field not working for all users in the Email-Ticket form.

Author: martin

Index: AgentTicketEmail.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Modules/AgentTicketEmail.pm,v
retrieving revision 1.42
retrieving revision 1.43
diff -C2 -d -r1.42 -r1.43
*** AgentTicketEmail.pm	20 Aug 2007 14:49:10 -0000	1.42
--- AgentTicketEmail.pm	3 Sep 2007 22:10:33 -0000	1.43
***************
*** 79,83 ****
      foreach (qw(AttachmentUpload
          Year Month Day Hour Minute To Cc Bcc TimeUnits PriorityID Subject Body
!         TypeID ServiceID SLAID
          AttachmentDelete1 AttachmentDelete2 AttachmentDelete3 AttachmentDelete4
          AttachmentDelete5 AttachmentDelete6 AttachmentDelete7 AttachmentDelete8
--- 79,83 ----
      foreach (qw(AttachmentUpload
          Year Month Day Hour Minute To Cc Bcc TimeUnits PriorityID Subject Body
!         TypeID ServiceID SLAID AllUsers ResponsibleAll
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cvs-log | 4 Sep 2007 00:10

[otrs-cvs] otrs/Kernel/Output/HTML/Standard AgentTicketEmail.dtl, 1.26, 1.27

Comments:
Update of /home/cvs/otrs/Kernel/Output/HTML/Standard
In directory lancelot:/tmp/cvs-serv3500/Kernel/Output/HTML/Standard

Modified Files:
	AgentTicketEmail.dtl 
Log Message:
Fixed bug# 2245 - Responsible / Owner Field not working for all users in the Email-Ticket form.

Author: martin

Index: AgentTicketEmail.dtl
===================================================================
RCS file: /home/cvs/otrs/Kernel/Output/HTML/Standard/AgentTicketEmail.dtl,v
retrieving revision 1.26
retrieving revision 1.27
diff -C2 -d -r1.26 -r1.27
*** AgentTicketEmail.dtl	4 May 2007 11:47:59 -0000	1.26
--- AgentTicketEmail.dtl	3 Sep 2007 22:10:33 -0000	1.27
***************
*** 125,129 ****
            <input type="hidden" name="FormID" value="$QData{"FormID"}">
            <input type="hidden" name="ExpandCustomerName" value="0">
!           <input type="hidden" name="AllUsers" value="0">
            <input type="hidden" name="ResponsibleAll" value="$QData{"ResponsibleAll"}">
            <input type="hidden" name="PreSelectedCustomerUser" value="">
--- 125,129 ----
            <input type="hidden" name="FormID" value="$QData{"FormID"}">
            <input type="hidden" name="ExpandCustomerName" value="0">
!           <input type="hidden" name="AllUsers" value="$QData{"AllUsers"}">
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