Dave Crossland | 1 Feb 2007 10:20
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

On 31/01/07, David Sless <d.sless <at> communication.org.au> wrote:
>
> > cpsrvd failed  <at>  Wed Jan 31 22:09:07 2007. A restart was attempted
> > automagicly.
>
> A new word is born!

"Automatically, but in a way that, for some reason (typically because
it is too complicated, or too ugly, or perhaps even too trivial), the
speaker doesn't feel like explaining to you. See magic. "The
C-INTERCAL compiler generates C, then automagically invokes cc(1)  to
produce an executable."

"This term is quite old, going back at least to the mid-70s in jargon
and probably much earlier. The word 'automagic' occurred in
advertising (for a shirt-ironing gadget) as far back as the late
1940s."
- http://catb.org/jargon/html/A/automagically.html

--

-- 
Regards,
Dave
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Mark Barratt | 1 Feb 2007 10:27

Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

Dave Crossland wrote:

> The most popular form of CMS is the blog, which is simple enough for
> 'ordinary' people to make great websites really really easily. The
> whole explosion of blogging is wholly due to the developments of very
> simple and effective CMS, and this the biggest thing that sets apart
> blogs from the 'personal homepages' of yore.
> 
> Using a Content Management System, you get to concentrate on the
> content, and let the system sort out managing the site.

Deborah's reservations are largely about the lack of rhetorical 
flexibility which she fears will come with a CMS and for which, as an 
example, she gives

> What I'm missing about the whole CMS model are the entry
> points for rhetorical strategy (which I would also want to
> be *dynamic* -- autopoiesis in the evolutionist's sense ;-).
> 
> So, to give just one simple example of what I'm thinking
> about: how do we automate what I like to call "strategic
> linking" with CMS?
> 

The specific answer for you, Deborah, is that in your situation 'you 
don't'. It is a couple of years since I had to work with Vignette, the 
specific CMS that you mention, but recall it as very powerful and 
efficient but also as strongly focused on a 
'scope-design-execute-administer' model. Which means: you decide before 
you start implementing what rhetorical model(s) you will support, then 
(Continue reading)

Randal | 1 Feb 2007 16:35
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

At 2:02 PM -0800 1/28/07, Deborah Taylor-Pearce wrote:
>The following call for an "Interface Editor" was posted to
>one of my academic discussion lists a couple of days ago,
>and I thought it might be of interest to some of you here....

One note to anyone possibly interested in this project, it is fundamentally asking for spec work, which is a
REALLY BAD IDEA, as you can read at:

http://www.no-spec.com/

>I have no firsthand experience with the various CMS
>offerings out there (including Drupal's package), but I
>imagine that designing an online presence around such
>technology has its own unique challenges.

I am someone who has been involved since 1996 in designing and implementing Content Management Systems.
Certainly there are challenges, but if you have ever been involved in developing and/or maintaining a
static HTML website of over about 200-300 pages, you will know that the challenges involved with that are
large as well, and the people you have to hire to maintain static HTML are of necessity much more expensive
than those who you can train to use a CMS.

For me (as someone who knows HTML like the back of my hand) maintaining a static website is much easier than
setting up a CMS, but then I am way too expensive to have clients call me to make minor spelling corrections
in pages.

Currently the two most popular open source Content Management Systems are:

Drupal
http://drupal.org

(Continue reading)

Robert Linsky | 1 Feb 2007 17:04

Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

Also, see the AIGA's website (aiga.org). they have a letter to send to
companies asking fro spec work.
Robert.

-----Original Message-----
From: infodesign-cafe-bounces <at> list.informationdesign.org
[mailto:infodesign-cafe-bounces <at> list.informationdesign.org] On Behalf Of
Randal
Sent: Thursday, February 01, 2007 10:36 AM
To: Discussions about informationdesign
Subject: Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for
Interface Editor (Feb 1)]

At 2:02 PM -0800 1/28/07, Deborah Taylor-Pearce wrote:
>The following call for an "Interface Editor" was posted to
>one of my academic discussion lists a couple of days ago,
>and I thought it might be of interest to some of you here....

One note to anyone possibly interested in this project, it is
fundamentally asking for spec work, which is a REALLY BAD IDEA, as you
can read at:

http://www.no-spec.com/

>I have no firsthand experience with the various CMS
>offerings out there (including Drupal's package), but I
>imagine that designing an online presence around such
>technology has its own unique challenges.

I am someone who has been involved since 1996 in designing and
(Continue reading)

Randal | 1 Feb 2007 18:18
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

I forgot to finish my sentence:

At 10:35 AM -0500 2/1/07, Randal wrote:
>4. It depends on the CMS. The standard tradeoff is between complexity and freedom. In general the simpler
you make a CMS,
>

Should read:

4. It depends on the CMS. The standard tradeoff is between complexity and freedom. In general the simpler
you make a CMS, the less flexibility you have.

The main problem in choosing or designing a CMS is balancing ease of use against the variety of requirements
for structuring the data. Essentially you are setting up a workflow for data and as with any program you
have a tradeoff between creating options for high-end users against creating simplicity for ordinary
and beginning users. These kind of interface design decisions are the most complex and vexing issues in
CMS (or any program) design.

One CMS type I didn't mention in my previous email is blogs. Blogs are essentially a very simple CMS fom where
the content is simply structured chronologically, with the latest post always shown first and generally
a simple link to an archives to access older posts -- and generally no posting or editorial workflow.

The currently most popular blog softwares are:

Wordpress (open source)
http://wordpress.org/

Movable Type (commercial, but has a free version)
http://movabletype.com/

(Continue reading)

Deborah Taylor-Pearce | 1 Feb 2007 22:23
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

Randal et al.,

> It sounds to me that Deborah's
> major issue with CMS programs is
> that they restrict page layouts.

Actually, I have a *lot* of major issues, which I ought to
have spelled out more clearly, I suppose.

I have 2 projects I'm thinking about here, both for a
*large* university-affiliated medical center, with research
facilities and teaching hospital, so the top-down structure
is already in place (and it's complicated, because we're
talking about big institutions within even bigger institutions).

What I'm hoping to be able to figure out how to do is to
make a space for creative innovation at the lower levels of
the institutional site, without disrupting the harmony (and
security) of the whole.

At present, the 2 departments (units, really) I would be
working for have the usual superficial brochureware Web
sites that don't serve patients or physicians well.

What I would like to implement are 2 Web sites that change
this existing "dynamic" (sorry, couldn't resist ;-) by
becoming content-rich educational complements to clinical
practice.

In both cases, I want as little mediation as possible, so
(Continue reading)

Matt Carey | 2 Feb 2007 00:10
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]


On 1 Feb 2007, at 9:27, Mark Barratt wrote:

>
> Any communication model you can describe can be supported by a CMS but
> . you normally need to make that description before the system is
> implemented
> . making the model usable by audiences, editors and system managers  
> can
> be a challenge, and
> . you are stuck with what you specify.
>
> In short, iterative design and evolutionary development is often much
> too hard, and changing the way a site works gets harder and harder  
> as it
> grows to accommodate more and more content. If you have a few hundred
> thousand 'pages' in a system, it is hard to change.

some thoughts on this topic which have been bouncing around my head...

as someone who works with cms systems all the time (though mainly  
with small scale ones), i wouldn't go back to building static html  
sites, unless the number of pages was small and the content was set  
in stone. i work a lot with clients whose sites are currently about  
the 30+ page mark. they have previously used a 'web expert' to update  
their content and feel very detached from it -- they don't have  
ownership of the website. so we've introduced very simple content  
management systems for them (at this scale often done using blogging  
software as a cms). with a small amount of training (which is tiny  
compared to having to learn html skills) they can publish themselves.  
(Continue reading)

Mick McAllister | 2 Feb 2007 15:52

Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

Randal wrote:
I forgot to finish my sentence: At 10:35 AM -0500 2/1/07, Randal wrote:
4. It depends on the CMS. The standard tradeoff is between complexity and freedom. In general the simpler you make a CMS,
Should read: 4. It depends on the CMS. The standard tradeoff is between complexity and freedom. In general the simpler you make a CMS, the less flexibility you have.
Thanks for the excellent tips in the previous message. I am about to create a new site that will employee Joomla and WordPress, so I'll finally have my CMS feet wet after spending more than ten years glancing dubiously at the water. Your comments were very helpful. In spite of what follows, I am actually looking forward to the experience and interested in the views of non-tech dogmatists about the tools' potential.

My primarily concern about CMS is that it imposes an alternative mechanism (alternative to the linear machinery of a book) on information rather than fostering the natural, organic nature of communication. In a word, it's another attempt by the Cartesian IT community to get control of the amorphous reality of the web. Like PowerPoint, the tool enforces a way of thinking (and punishes those who don't happen to think in the same manner). I have made my mind up about CMS; PowerPoint is a tool of Satan.

You (I think it was) mentioned that the hard thing is "Using CMS well" (gross paraphrase), and I find that observation pretty funny. It's a bit like saying the hard thing about chess is playing well. Well, yes, and I'd also say that hardly anyone does. The basics of CMS are not especially hard to grasp. Like a chisel, it depends not only on how well it's grasped but on who is using it. CMS becomes incredibly dangerous in the hands of techies with no appreciation for the variousness of language and thought. Fundamentally, language and thinking are not machines.

My views are colored because my two close encounters with CMS were both classic examples of IT machinists crooning "We're JUST trying to HELP you...."

The first was early in the days of CMS, when some big companies (specifically a firm I was consulting with) were trying to adapt the CMS successes of Ford and Boeing (known then as SGML...) to their information needs. Specifically, the people designing the program wanted to build a database of sentences that could be "managed" to create paragraphs that would be "managed" to become manuals. Local variances would be handled by... variables! Look, no hands! Carrollian as that idea was, the next step was that we (my guys) would translate those sentences into languages (specific targets TBD), and the assembly process would decide which language to harvest and Viola! Books! Those of you shaking your head over the linguistic lameness of this please understand, this was not the McCarthy Era; it was less than ten years ago. And there was no reasoning with them.

More recently, I am about to have Sharepoint rammed down my throat to "modernize" a site I manage, and the problem again is the narrow mechanistic "structural" dogmas of the folks doing the implementation. I took Deborah's reservation to be more on the order of what I'm about to say than "that they restrict page layouts." The CMS system is conceived as a complex bookcase where information resides in nice neat things we'll call "quanta" to satisfy the Zenny types. In other words, instead of information being "books," now it's "notecards." But really, because the notecards are connected together kind of like, well, books. Structure is yang to freedom's yin.

Vignette and company may have a more sophisticated potential than this Cartesian dogmatism, but that is what their software seems to generally create: web sites that appeal to people who like playing on stairs. My IT guys explain to me that my "neat" new menus will simply reflect the "first level" of information, with the "second level" as submenus. Well, the information on the site is not related that way. Sorry. One page is no more "level-related" to another than a foot is "level-related" to an elbow. It's chaos (shudder dramatically) like, say, carrots. Of course there are "levels." The toe bone's connected to the foot bone, etc. But the hierarchical way of looking at the site is no more felicitous or inevitable than watching a baseball game by bending over and looking between your own legs.

This is not to say I'm opposed to CMS. After a few months with Joomla, maybe I'll stop kicking against the pricks (that wonderfully misused metaphor). But I am troubled, as much as the idea of information design and even, in a reptilian sort of way, "architecture," appeals to me, by the prospect of CMS finding yet another way to replace the delicious complexity of Maia with a predictable, manageable Barbie.

And I have to add, since you mentioned it, that I can't think of a better example of the tone-deaf character of the technicians presuming to decide how you and I will converse, than the name of the almost ubiquitous FCKEditor. I am expected to sell this product to, among others, a brigade of middle-aged, middle-class secretaries who will never, on pain of firing, attempt to speak its name. Personally, I find its name deeply offensive, not because I have any problems about the word it evokes with adolescent smugness, but because it suggests the special nastiness of little boys who try to trick other little boys into tasting their snot.

As ever,
M

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Mick McAllister | 2 Feb 2007 16:23

Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

Randal wrote:
> I forgot to finish my sentence:
>
> At 10:35 AM -0500 2/1/07, Randal wrote:
>   
>> 4. It depends on the CMS. The standard tradeoff is between complexity and freedom. In general the simpler
you make a CMS,
>>     
AArgh. An especially unfortunate typo: I meant to type, "I have NOT made 
up my mind about CMS."

Sigh.
M
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Randal | 2 Feb 2007 18:42
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Re: InfoD-Cafe: [Fwd: Kairos Call for Designs and Call for Interface Editor (Feb 1)]

At 7:52 AM -0700 2/2/07, Mick McAllister wrote:

>And I have to add, since you mentioned it, that I can't think of a better example of the tone-deaf character
of the technicians presuming to decide how you and I will converse, than the name of the almost ubiquitous
FCKEditor. I am expected to sell this product to, among others, a brigade of middle-aged, middle-class
secretaries who will never, on pain of firing, attempt to speak its name. Personally, I find its name
deeply offensive, not because I have any problems about the word it evokes with adolescent smugness, but
because it suggests the special nastiness of little boys who try to trick other little boys into tasting
their snot.

I'm afraid that you will need to take that up with the guy who programmed and designed it, Frederico Caldeira
Knabben, who named it after himself as is his right. Since he lives in Brazil and the Portuguese word for
sexual congress does not abbreviate to FCK I don't think I can fault him. Since it is a free software, I don't
think he expects you to sell it to anyone. There are a number of alternate softwares if your delicate
sensibilities can't handle an acronym.

As to your more important points, the main thing about CMS's (not "CMS" -- CMS's are not a single thing, they
are SYSTEMS) is that like any enterprise software they impose a logic and structure to things that may or
may not share the logic of the management system being used.

These issues boil down to five impositions:

Imposing a semiotic structure on content.
(For example, Headline, subhead, body, teaser, caption, summary, abstract. It is critical to choose a
system that allows enough flexibility in basic content structure without being overly complex.)

Imposing a navigation structure to navigate to and between content
(Everyone thinks all sites have the same structure, but this is probably the most important issue in sites.
The standard hierarchical structure for websites is a purely artificial construct. It is important to
have some basic flexibility in content navigation, but this is the part of content management that
confuses most people. This is also related to but not the same thing as imposing a taxonomic or
categorization system on content.)

Imposing a page structure for content
(Since I am a designer, this is of great concern to me, but most people don't think about it.)

Imposing a workflow structure for content
(Except for very small websites, the choice of a CMS is (like the choice of any enterprise-level software)
the imposition of a workflow process for everyone who works with the system. On large sites this is
probably the most important issue.)

Imposing a rights structure for content and for sections of a website
(This is critical if a site is large enough that the people working on it are not either in the same building or
in reasonably constant communication with each other.)

At 1:23 PM -0800 2/1/07, Deborah Taylor-Pearce wrote:
>I have 2 projects I'm thinking about here, both for a
>*large* university-affiliated medical center, with research
>facilities and teaching hospital, so the top-down structure
>is already in place (and it's complicated, because we're
>talking about big institutions within even bigger institutions).

If one is thinking about large-scale systems, there are a number of open-source options. Two are:

Bricolage
http://www.bricolage.cc/

WebGUI
http://www.plainblack.com/webgui

Drupal and Joomla can be used for larger systems, but to really make them work for enterprise-level sites
takes a good amount of development work and tweaking -- mainly in terms of turning off options so low-level
users can't break the site.

 
>In one case, I thought it would work to have physicians make
>their own (audio) podcasts, so that they can have more
>control over content, be able to revise information in a
>timely manner, and take full advantage of patient feedback
>and what we in rhetorical studies call the "kairic moment."
>(And yes, Conrad, I shall soon be asking for tips &c. on how
>non-professionals dictate/format/set up their podcasts.)

If you think you are going to get physicians to make their own podcasts, then I think you have a rude awakening
ahead of you. Physicians are ironically some of the most technophobic people around, and getting them
even to learn how to make simple page changes in a CMS will be difficult if not impossible.

If you are in charge of these projects, you will need to think VERY carefully about what system you are going
to impose on your large organization.

-- Randal

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Gmane