All the more reason you should charge for improvements. I know, you
hate that, and granted, you effectively contracted to free upgrades by
advertising as such.
However, there has to be a way out. Such as ... Give it a new name
(Pro), and a few essoteric features we've been asking for here (take a
poll?). Then give everyone the option to purchase it on a charge for
upgrade basis (per year or per count of features added).
Your regular (non-Pro) customers win because they get "fallout"
features that travel "backward" easily. Your Pro customers win
because we can provide you with actual income and therefore get your
attention. You win because you took a static market and turned it
into an income stream.
There *is* a reason everyone is trying to get into the *services* end
of the computer business these days! Programming is not a commodity
production mechanism, it is a service! Sell it by the hour!
--- In shadow-discuss <at> yahoogroups.com, Jeff Mitchell <skeezix <at> ...> wrote:
> On Wed, 29 Aug 2007, John Burns wrote:
> # Are you going to continue maintenance to ShadowPlan or are we at an
> # impasse?
> # If you are not planning on updating the product please let us know
> # we may make decisions on leaving Shadow for more vibrant software.
> Shadow development has not ceased per se, but obviously it hasn't
> been moving much of late. With time being very tight with the newborn
> (though getting better as she grows :), I am prioritizing projects a
> Right now I can only carry one thing at a time, and its still
> .. though I expect to wrap most of that up really soon (I was hoping a
> couple months ago, but the scope grew :/) Once Battlejewels starts
> I can shelve it for awhile, as games don't need continuous growth.
> With Shadow, the problem is that people want it forever growing in
> different directions; with Palm being in the really terrible position
> they're in, and people wanting 100 very different things, I'm unsure
> to grow it. Just adding little bits here or there makes onyl a very
> people happy each time. To make everyone happy, I need to make very
> moves ... and that is difficult to fund for Palm OS these days when
> has neglected the platform for years, and very much driven people away.
> So for Shadow I am unsure how to proceed -- do little bitty things
> here or there, or major things that will take months .. but have a low
> chance of breaking even in cost? (ie: Sales across the Palm OS
> productivity-application market for all companies is way down.)
> shoudl at least formalize and publish the many beta things that've been
> floating around for a year or more (the website version is not the
> application build.) But from there.. I really am not sure right now.
> (Battlejewels is justifiable, in that it runs equally well on Palm
> and Pocket PC. I expect it to at least break even, and it wont' need
> continuous development.)
> So Shadow has been at impasse for a year, since we've had a baby,
> and its hard to know where to go. Palm screwed the developers and users
> both :/
> If everyone would put barbecue sauce on their food, there would be