Chris Bagley | 28 Jul 02:28 2014

Gramps freezing when using Fan-Chart

Greetings all

I've been recently posting to the list regarding an issue of Gramps freezing when using the fan-chart. Eventually, after identifying this as a bug rather than a user error, and taking Paul's advice on logging it as a bug, I saw that there was a bug-fix in the recent release of version 4.0.4.

I have now upgraded Gramps to 4.0.4 and you may be interested to know that the upgrade has fixed the bug.

I can now move around freely in the Fan graph view and use the sliders without the program freezing.

My thanks to all who have provided me with advice in these early days of using Gramps. Much appreciated.

Chris



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Nicky | 27 Jul 19:46 2014
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unable to generate reports on gramps :(

Hi all J I’ve downloaded gramps today … rapt! I had no idea such awesome free software existed out there! However, it will not generate reports.

I’m running windows8.1, but I won’t get started on that because I get irrational once I do, and I downloaded GrampsAIO64 3.4.8-1, and for some reason also GrampsAIO64 3.4.8-1 Console.

In the GrampsAIO64 3.4.8-1 version I imported a gedcom, looked around at all the stuff it does – love it! - I then tried to generate a report, but didn’t do anything at all.

So then I closed that and tried to use the console one. It opened great, then I clicked on the report thingy and saw it gave me options the other version hadn’t, like pdf, word, etc. So I chose word, and tried to generate a book report on ends of lines – buzzed to see that option there!  But it just sat there doing nothing. Then it froze, and then I got one of those messages from windows saying they would close the program as it wasn’t responding, then it closed. So, I opened it up again and found the tree was locked. So I unlocked it and tried again to generate a book report. This time though it did nothing at all and I got no options like the last time. I  get the same thing happening no matter what report I choose.

 

Hoping someone may be able to help me sort out this wee glitch I am having.

 

Many thanks in advance,

 

Nicky

 

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Douglas Bainbridge | 27 Jul 15:16 2014
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Re: [Gramps-bugs] Gramps won't generate reports ...

Hi Nicky,
I've forwarded your post to the Gramps-Users list, which I 
suggest you join. There are many helpful people on the list 
capable of sorting out most problems others have. 
Gramps-bugs is really meant for developers' problems.

What people will always want to know, however, is the 
operating system you're running - Windows (which), Mac, or 
Linux (which flavour); then which version of Gramps (3.4.8, 
4.0.3, etc) and finally, what you did to try to generate a 
report - and also which report - there's a good many to 
choose from.

Write to the list with your information. You'll find people 
are only too anxious to help.

Doug

https://lists.sourceforge.net/lists/listinfo/gramps-users

On 27/07/14 12:47, Nicky wrote:
> Firstly, I would like to say thank you for this awesome software. I had no
> idea free genealogy software like this was even available on the net until I
> stumbled across it today. Love it! Well done whoever you are for creating it
> and then giving it away :) People like you make my day!
>
>
>
> I can't get it to generate reports though. Is this what you would call a
> 'bug' ? Or do I perhaps need to re-download the software, or repair the
> download ?
>
>
>
> Your help would be appreciated muchly!
>
>
>
> Nik
>
>
>
>
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> http://p.sf.net/sfu/bds
>
>
>
> _______________________________________________
> Gramps-bugs mailing list
> Gramps-bugs <at> lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/gramps-bugs
>

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Ron Johnson | 25 Jul 04:35 2014
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Re: Gramps freezing

Running it with "-v" is exactly the *opposite* of what I suggested.

You've already done "gramps -v".  Now just run gramps from the CLI.

On 07/24/2014 09:27 PM, Chris Bagley wrote:
> Thanks Paul
>
> I had thought that this seemed an intractable problem, i.e. a bug, and
> maybe it was time to file it as a bug. I will do so.
>
> Ron Johnson suggested I start Gramps in a terminal window, using -v, but
> I didn't leave the window open to see if any messages came up when I
> actually ran Gramps.  I will do so know ... and aha, I have error
> messages.  I will attach the terminal outputs, from the -v and the
> error, to the bug report as you suggest. If you are interested I will
> send you the terminal output.
>
> Interestingly the final line on the terminal says "ZeroDivisionError:
> float division by zero".  Yep, I guess that would do it.
>
> Chris

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Ron Johnson | 25 Jul 03:38 2014
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Re: Gramps freezing

That sounds like a Gtk problem.  Sadly, I can't replicate it with Xubuntu 
13.10 even when I shrink the gramps window enough to require scrolling.

$ gramps -v
Gramps Settings:
----------------
  python    : 2.7.5
  gramps    : 4.0.4-1
  gtk++     : 3.8.6
  pygobject : 3.10.0
  pango     : 1.32.5
  Not using bsddb3
  bsddb     : 5.3.0
  bsddb.db  : 5.1.29
  cairo     : 1.12.16
  pycairo   : 1.8.8
  osmgpsmap : not found
  GExiv2    : 0.4
  ICU       : 4.8.1.1
  PyICU     : 1.5
  o.s.      : linux2
  kernel    : 3.11.0-24-generic

Environment settings:
---------------------
  LANG      : en_US.UTF-8
  LANGUAGE  : en
  GRAMPSI18N: not set
  GRAMPSHOME: not set
  GRAMPSDIR : not set
  PYTHONPATH:
     /usr/lib/python2.7/dist-packages/gramps
     /usr/bin
     /usr/lib/python2.7
     /usr/lib/python2.7/plat-x86_64-linux-gnu
     /usr/lib/python2.7/lib-tk
     /usr/lib/python2.7/lib-old
     /usr/lib/python2.7/lib-dynload
     /usr/local/lib/python2.7/dist-packages
     /usr/lib/python2.7/dist-packages
     /usr/lib/python2.7/dist-packages/PILcompat
     /usr/lib/python2.7/dist-packages/gtk-2.0
     /usr/lib/pymodules/python2.7
     /usr/lib/python2.7/dist-packages/ubuntu-sso-client
     /usr/lib/python2.7/dist-packages/wx-2.8-gtk2-unicode

Non-python dependencies:
------------------------
  Graphviz  : 2.26
  Ghostscr. : 9.10

System PATH env variable:
-------------------------
      /usr/lib/lightdm/lightdm
      /usr/local/sbin
      /usr/local/bin
      /usr/sbin
      /usr/bin
      /sbin
      /bin
      /usr/games
      /usr/local/games
      /usr/local/Eiffel64/studio/spec/linux-x86/bin

On 07/24/2014 08:19 PM, Chris Bagley wrote:
> Hi Paul
>
> Well, I now know a little more about permissions.  Did I mention I have
> even less experience with Linux than a newbie?
>
> Anyway, moving right along, I copied data.gramps.gz to a gramps folder
> in my home area and then extracted data.gramps, which as you say is an
> xml file. I then opened gramps, set up a new family tree and imported
> data.gramps. It opened fine and has, as you say, 60 people. I then tried
> the fan-graph option.  The fan graph opened, and I moved it about a bit,
> and then it froze.  I would like to attach pdfs showing the messages but
> I get bounced because I exceed the 40kb message limit. As a side issue,
> do you know if there is a way around this?
>
> In then meantime I have been working up a mini-family tree from scratch.
> At this stage I am only up to 12 people, but fan graph works fine.
> However, there are not enough people to make the graph big enough to
> require a slider bar, and I think that the freeze occurs when I use the
> slide bar.  Let me try again using data.gramps ... yes, as I thought, I
> can swirl the graph around but when I try the slider bar I get the big
> freeze. As part of that I get a message box "This window might be busy
> and ..." which provides the opportunity to exit from Gramps.
> I will continue to enlarge the tree I am establishing and report further
> when I get enough to require the slider bar.
>
> Incidentally, when I use "Import" I get an error message saying
> "Django.conf could not be found.  Django Addons require Django 1.3 or
> greater". Is this relevant?
>
> And incidentally again, Import does not recognise .gz.  It is not
> included in the list of recognised file types, and when I attempt to
> load using automatic recognition it tells me it does not recognise .gz.
>
> Chris
>
> On 24/07/14 23:35, Paul Franklin wrote:
>> On 7/24/14, Paul Franklin <pf.98052 <at> gmail.com> wrote:
>>> On 7/24/14, Chris Bagley <chrisbagley1 <at> bigpond.com> wrote:
>>>> Hi Paul
>>>>
>>>> Thanks for the advice.  I found a data.gramps as data.gramps.gz in
>>>> /usr/share/doc/gramps/example/gramps/, as well as an example.gramps.gz,
>>>> but I was refused permission to open them. I can't see a password
>>>> provision in gzip.  Should I open them from the root? Or am I looking in
>>>> the wrong directory.  There are no files in the Gramps directory under
>>>> the home directory, either hidden or unhidden.
>>>>
>>>> Chris
>>>>
>>>>
>>>> On 24/07/14 13:18, Paul Franklin wrote:
>>>>> "4) Create a new and "sparse" tree with some junk names, and see if it
>>>>> still freezes."
>>>>>
>>>>> If you don't want to do that, use the "data.gramps" database
>>>>> (=family tree) which is included with every gramps.  "Import"
>>>>> it into an empty tree.  Does it them still happen?
>>>>>
>>>>> I wonder if you have a loop in your data?  A begat B who
>>>>> begat C who adopted A, or something?
>>>>>
>>> Well, I guess every linux distribution packages up things
>>> slightly differently, but the files you found should be the
>>> ones I was thinking of.
>>>
>>> It's not clear to me what you mean when you said you were
>>> "refused permission to open them" since you didn't give any
>>> details.  Did you try to run gunzip right there, as opposed to
>>> making a copy of that file in your own directory?
>>>
>>> But much more importantly, you shouldn't need to gunzip
>>> them at all, yourself.  Gramps expects them to be compressed
>>> and will do the gunzip itself.  (But if you did gunzip one, it is
>>> then an XML text file which gramps will also happily open, too.)
>>>
>>> Make a "new" family tree.  It will then be empty.  Go to the
>>> menu in the upper-left corner and choose File==>Import.  In
>>> the resulting dialog either navigate your way to that file or type
>>> in its full pathname.  Then hit accept or OK or whatever the
>>> button is down in the lower-right corner.  That should allow
>>> gramps to read it in and populate your new family tree with the
>>> already-prepared data.  (I suggested data.gramps since it
>>> has only sixty people, and so loads in a shorter time than the
>>> other one, which has over two thousand.)
>>>
>>> Then you can compare its behavior with your own data's one.
>>>
>> p.s. I'm not sure if gramps will "automatically" recognize the
>> "format" of either file (since it ends in ".gz" for you, I guess).
>> You might have to tell it the format, by manually choosing the
>> "gramps" format in the choice list down at the bottom-left of
>> the file=>import dialog.

--

-- 
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Chris Bagley | 25 Jul 03:19 2014

Re: Gramps freezing

Hi Paul

Well, I now know a little more about permissions.  Did I mention I have 
even less experience with Linux than a newbie?

Anyway, moving right along, I copied data.gramps.gz to a gramps folder 
in my home area and then extracted data.gramps, which as you say is an 
xml file. I then opened gramps, set up a new family tree and imported 
data.gramps. It opened fine and has, as you say, 60 people. I then tried 
the fan-graph option.  The fan graph opened, and I moved it about a bit, 
and then it froze.  I would like to attach pdfs showing the messages but 
I get bounced because I exceed the 40kb message limit. As a side issue, 
do you know if there is a way around this?

In then meantime I have been working up a mini-family tree from scratch. 
At this stage I am only up to 12 people, but fan graph works fine.  
However, there are not enough people to make the graph big enough to 
require a slider bar, and I think that the freeze occurs when I use the 
slide bar.  Let me try again using data.gramps ... yes, as I thought, I 
can swirl the graph around but when I try the slider bar I get the big 
freeze. As part of that I get a message box "This window might be busy 
and ..." which provides the opportunity to exit from Gramps.
I will continue to enlarge the tree I am establishing and report further 
when I get enough to require the slider bar.

Incidentally, when I use "Import" I get an error message saying 
"Django.conf could not be found.  Django Addons require Django 1.3 or 
greater". Is this relevant?

And incidentally again, Import does not recognise .gz.  It is not 
included in the list of recognised file types, and when I attempt to 
load using automatic recognition it tells me it does not recognise .gz.

Chris

On 24/07/14 23:35, Paul Franklin wrote:
> On 7/24/14, Paul Franklin <pf.98052 <at> gmail.com> wrote:
>> On 7/24/14, Chris Bagley <chrisbagley1 <at> bigpond.com> wrote:
>>> Hi Paul
>>>
>>> Thanks for the advice.  I found a data.gramps as data.gramps.gz in
>>> /usr/share/doc/gramps/example/gramps/, as well as an example.gramps.gz,
>>> but I was refused permission to open them. I can't see a password
>>> provision in gzip.  Should I open them from the root? Or am I looking in
>>> the wrong directory.  There are no files in the Gramps directory under
>>> the home directory, either hidden or unhidden.
>>>
>>> Chris
>>>
>>>
>>> On 24/07/14 13:18, Paul Franklin wrote:
>>>> "4) Create a new and "sparse" tree with some junk names, and see if it
>>>> still freezes."
>>>>
>>>> If you don't want to do that, use the "data.gramps" database
>>>> (=family tree) which is included with every gramps.  "Import"
>>>> it into an empty tree.  Does it them still happen?
>>>>
>>>> I wonder if you have a loop in your data?  A begat B who
>>>> begat C who adopted A, or something?
>>>>
>>>
>> Well, I guess every linux distribution packages up things
>> slightly differently, but the files you found should be the
>> ones I was thinking of.
>>
>> It's not clear to me what you mean when you said you were
>> "refused permission to open them" since you didn't give any
>> details.  Did you try to run gunzip right there, as opposed to
>> making a copy of that file in your own directory?
>>
>> But much more importantly, you shouldn't need to gunzip
>> them at all, yourself.  Gramps expects them to be compressed
>> and will do the gunzip itself.  (But if you did gunzip one, it is
>> then an XML text file which gramps will also happily open, too.)
>>
>> Make a "new" family tree.  It will then be empty.  Go to the
>> menu in the upper-left corner and choose File==>Import.  In
>> the resulting dialog either navigate your way to that file or type
>> in its full pathname.  Then hit accept or OK or whatever the
>> button is down in the lower-right corner.  That should allow
>> gramps to read it in and populate your new family tree with the
>> already-prepared data.  (I suggested data.gramps since it
>> has only sixty people, and so loads in a shorter time than the
>> other one, which has over two thousand.)
>>
>> Then you can compare its behavior with your own data's one.
>>
> p.s. I'm not sure if gramps will "automatically" recognize the
> "format" of either file (since it ends in ".gz" for you, I guess).
> You might have to tell it the format, by manually choosing the
> "gramps" format in the choice list down at the bottom-left of
> the file=>import dialog.
>

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Enno Borgsteede | 24 Jul 15:43 2014
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Re: Gramps-users Digest, Vol 98, Issue 22

Bob,
> Macintosh 10.9.4
> Gramps 4.1.0-1
>
> Attempting to generate a Narrated Web Page.
Thank you. I don't have a Mac here, but when I try 4.1.1 on Windows XP, 
I see the following:

1. A full site, for all persons in the database, takes a long time to 
create, but shows all expected details,
2. A site for my own ancestors shows all empty pages, except for a 
"generated ..." line.

You wrote that you didn't use a filter, but when you generate a site for 
ancestors or descendants, you are in fact using one. Is such the case? 
Can you try a site for all persons?

regards,

Enno

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Bob Salsburg | 24 Jul 13:14 2014

Re: Gramps-users Digest, Vol 98, Issue 22

Ron Johnson

No filter! I get a styled page which does not contain any person data.

On Jul 23, 2014, at 11:10 PM, gramps-users-request <at> lists.sourceforge.net wrote:

So you point your browser at -- for example -- 
file:///home/kilroy/NAVWEB_Snafu/index.html and see a page, but there's no 
data in it? Are you filtering on the Entire Database, or on a subset that 
turns out to have zero people?

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Ron Johnson | 24 Jul 07:13 2014
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Re: Gramps freezing

Send us the output from:
$ gramps -v

On 07/24/2014 12:00 AM, Chris Bagley wrote:
Apologies.  I keep forgetting that Gramps runs on other than Linux.

I am running version 4.0.3-1 on Linux, specifically Mint XFCE. I am using a Toshiba Satellite 100+ laptop with 2GB of RAM and with current video drivers.

Chris

On 24/07/14 11:07, Ken Bergen wrote:
On 23/07/14 05:51 PM, Chris Bagley wrote:
Greetings all
 
I have a problem when running the fan graph.  Gramps seizes up. I am presuming it is caught in a loop somewhere because it puts up an error window, without any details, and when after waiting a reasonable time (hours) I attempt to close it tells me that it is still running and do I really want to close.  Any thoughts on what I am doing wrong here?
 
regards
 
Chris Bagley

Are you running Gramps on Windows, Mac or Linux?
Please include the version of which ever operating system you're running Gramps on.

Ken from Canada.

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Ron Johnson | 24 Jul 05:10 2014
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Re: New GRAMPS user - Narrated Web Pages

So you point your browser at -- for example -- 
file:///home/kilroy/NAVWEB_Snafu/index.html and see a page, but there's no 
data in it? Are you filtering on the Entire Database, or on a subset that 
turns out to have zero people?

Or don't even see that?

On 07/23/2014 09:07 PM, Bob Salsburg wrote:
> When I try to use the Web page command, the resulting pages are empty. I am surely missing something. Looked
through the Wiki back and forth but didn’t see an answer.

--

-- 
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Ron Johnson | 24 Jul 04:57 2014
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Re: Gramps freezing

Some issues:
1) Run it from the command line and see if there are any other error messages.
2) From the CLI, run "gramps -v" and paste the output in your reply.
3) Has it always freezed in fan graphs?
4) Create a new and "sparse" tree with some junk names, and see if it still freezes.
5) The error window must say *something*...

On 07/23/2014 07:51 PM, Chris Bagley wrote:
Greetings all
 
I have a problem when running the fan graph.  Gramps seizes up. I am presuming it is caught in a loop somewhere because it puts up an error window, without any details, and when after waiting a reasonable time (hours) I attempt to close it tells me that it is still running and do I really want to close.  Any thoughts on what I am doing wrong here?
 
regards
 
Chris Bagley

-- My word, man! Don't you know your quantum statistics?
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Gmane