charlie.yarborough | 1 Jul 05:31 2005

Charlie Yarborough/CCMG/CVG is out of the office.


I will be out of the office starting  06/30/2005 and will not return until
07/06/2005.

I will respond when I return on Wednesday
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Bo Gusman | 1 Jul 18:58 2005
Picon

File upload fails if file between 400K and 500K

Howdy.

One of my users uncovered a problem uploading attached files. It seems 
that if the file is about 400K or smaller, it uploads just fine. If the 
file is about 500K or bigger, it fails and mantis returns a blank 
screen. We see identical behavior for both IE and Firefox.

The max file size in config_inc.php is set for 10 MB (10000000) and the 
same value is set in php.inc. I don't see anything obvious in the 
mantisbt on this issue.

Any clues?

    Bo

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Bo Gusman | 1 Jul 19:43 2005
Picon

Re: File upload fails if file between 400K and 500K

Additional info: in httpd/error_log was the following entry

[client 216.210.205.116] PHP Fatal error:  Allowed memory size of 
8388608 bytes
exhausted (tried to allocate 11520 bytes) in 
/var/www/html/mantis/core/adodb/ado
db.inc.php on line 2097, referer: 
https://bedrock.gintsoftware.biz/mantis/login_
page.php

This was while trying to get to the login page.

Thanks for any help

    Bo

Bo Gusman wrote:

> Howdy.
>
> One of my users uncovered a problem uploading attached files. It seems 
> that if the file is about 400K or smaller, it uploads just fine. If 
> the file is about 500K or bigger, it fails and mantis returns a blank 
> screen. We see identical behavior for both IE and Firefox.
>
> The max file size in config_inc.php is set for 10 MB (10000000) and 
> the same value is set in php.inc. I don't see anything obvious in the 
> mantisbt on this issue.
>
> Any clues?
(Continue reading)

Glenn Henshaw | 1 Jul 20:05 2005
Picon

Re: File upload fails if file between 400K and 500K

   There are some suggestions in the manual and at http:// 
www.futureware.biz/blog/index.php? 
title=increasing_the_max_limit_for_mantis_atta&more=1&c=1&tb=1&pb=1 .  
There are at least three parameters in php, mysql and mantis that  
interact to limit the upload size.

   ... Glenn

On 1-Jul-05, at 12:58 PM, Bo Gusman wrote:

> Howdy.
>
> One of my users uncovered a problem uploading attached files. It  
> seems that if the file is about 400K or smaller, it uploads just  
> fine. If the file is about 500K or bigger, it fails and mantis  
> returns a blank screen. We see identical behavior for both IE and  
> Firefox.
>
> The max file size in config_inc.php is set for 10 MB (10000000) and  
> the same value is set in php.inc. I don't see anything obvious in  
> the mantisbt on this issue.
>
> Any clues?
>
>    Bo
>
>
> -------------------------------------------------------
> SF.Net email is sponsored by: Discover Easy Linux Migration Strategies
> from IBM. Find simple to follow Roadmaps, straightforward articles,
(Continue reading)

Bo Gusman | 1 Jul 21:57 2005
Picon

Re: File upload fails if file between 400K and 500K

Thanks Glenn, I figured there was something describing this somewhere.

I tweaked some of the settings and broke it even worse :) I ended up 
with a 401 error, which I understand to be a generic database error - I 
suspect that mysql had a smaller buffer size, and that made me rethink 
how I was storing attachments. I have a need to store potentially large 
attachments (several MB), and it doesn't make a lot of sense to me to 
use the DATABASE upload method. Instead, DISK seems a more reasonable 
solution. I've made this change and it solves my first problem just 
fine, but it raises the issue, what is the recommended method of getting 
the existing attachments out of the database and into the attachment store?

    Bo

Glenn Henshaw wrote:

>   There are some suggestions in the manual and at http:// 
> www.futureware.biz/blog/index.php? 
> title=increasing_the_max_limit_for_mantis_atta&more=1&c=1&tb=1&pb=1 .  
> There are at least three parameters in php, mysql and mantis that  
> interact to limit the upload size.
>
>   ... Glenn
>
>
> On 1-Jul-05, at 12:58 PM, Bo Gusman wrote:
>
>> Howdy.
>>
>> One of my users uncovered a problem uploading attached files. It  
(Continue reading)

Glenn Henshaw | 1 Jul 22:26 2005
Picon

Re: File upload fails if file between 400K and 500K

   If you go to http://yoursite/mantis/admin/ , there will be a menu  
item called "System Utilities". Under this there is a program to move  
attachments to disk. It was written a while ago, and works properly  
as long as there are no duplicate file names.

   ... Glenn

On 1-Jul-05, at 3:57 PM, Bo Gusman wrote:

> Thanks Glenn, I figured there was something describing this somewhere.
>
> I tweaked some of the settings and broke it even worse :) I ended  
> up with a 401 error, which I understand to be a generic database  
> error - I suspect that mysql had a smaller buffer size, and that  
> made me rethink how I was storing attachments. I have a need to  
> store potentially large attachments (several MB), and it doesn't  
> make a lot of sense to me to use the DATABASE upload method.  
> Instead, DISK seems a more reasonable solution. I've made this  
> change and it solves my first problem just fine, but it raises the  
> issue, what is the recommended method of getting the existing  
> attachments out of the database and into the attachment store?
>
>    Bo
>
> Glenn Henshaw wrote:
>
>
>>   There are some suggestions in the manual and at http://  
>> www.futureware.biz/blog/index.php?  
>> title=increasing_the_max_limit_for_mantis_atta&more=1&c=1&tb=1&pb=1 . 
(Continue reading)

Bo Gusman | 1 Jul 22:34 2005
Picon

Re: File upload fails if file between 400K and 500K

Bingo! Much Thanks!

    Bo

Glenn Henshaw wrote:

>   If you go to http://yoursite/mantis/admin/ , there will be a menu  
> item called "System Utilities". Under this there is a program to move  
> attachments to disk. It was written a while ago, and works properly  
> as long as there are no duplicate file names.
>
>   ... Glenn
>
> On 1-Jul-05, at 3:57 PM, Bo Gusman wrote:
>
>> Thanks Glenn, I figured there was something describing this somewhere.
>>
>> I tweaked some of the settings and broke it even worse :) I ended  up 
>> with a 401 error, which I understand to be a generic database  error 
>> - I suspect that mysql had a smaller buffer size, and that  made me 
>> rethink how I was storing attachments. I have a need to  store 
>> potentially large attachments (several MB), and it doesn't  make a 
>> lot of sense to me to use the DATABASE upload method.  Instead, DISK 
>> seems a more reasonable solution. I've made this  change and it 
>> solves my first problem just fine, but it raises the  issue, what is 
>> the recommended method of getting the existing  attachments out of 
>> the database and into the attachment store?
>>
>>    Bo
>>
(Continue reading)

jignesh | 2 Jul 07:55 2005

problem with mantis bug view page.

I am using windows 2000 advanace server os.

When I am requesting the bug view page. The page does not display any colors
or the images that occure in the page.

Only text is being displayed with the white backgound. Even the fonts of the
text are also not proper.

Is there any problem with the style sheet?

Please help me.

Jignesh Solanki

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Glenn Henshaw | 3 Jul 19:43 2005
Picon

Re: problem with mantis bug view page.

   Images and CSS might be missing because Mantis can't properly  
determine the base address for the web site. You could look at the  
source and see what address is being used for the image or css files.  
If it is wrong, it's either that the web server's internal address is  
not set properly. You can look at the calculation for $g_path in  
config_defaults_inc.php for some clues. This can be overridden manually.

   ... Glenn

On 2-Jul-05, at 1:55 AM, jignesh wrote:

> I am using windows 2000 advanace server os.
>
> When I am requesting the bug view page. The page does not display  
> any colors
> or the images that occure in the page.
>
> Only text is being displayed with the white backgound. Even the  
> fonts of the
> text are also not proper.
>
> Is there any problem with the style sheet?
>
> Please help me.
>
>
>
> Jignesh Solanki
>

(Continue reading)

Jochen Schrader | 5 Jul 10:02 2005

AW: receiving notify mails twice

Hello,

you were right, i am sorry! There were different Users from both I received the mails.

Thank you for your hint!
Jochen 

-----Urspr√ľngliche Nachricht-----
Von: mantisbt-help-admin@...
[mailto:mantisbt-help-admin@...] Im Auftrag
von Glenn Henshaw
Gesendet: Donnerstag, 30. Juni 2005 21:08
An: mantisbt-help@...
Betreff: Re: [Mantisbt-help] receiving notify mails twice

   Does your email appear twice in the user table, attached to different usernames?

On 30-Jun-05, at 12:43 PM, Jochen Schrader wrote:

>
> Hello,
>
> it is strange, I receive the notify mails twice. On in english an one 
> in german. It is annoying. How can I stop this?
> Is there any configuration variable to set? I could not find one.
>
> Thank you very much,
> Jochen Schrader
>
>
(Continue reading)


Gmane